Derrick J. Gatewood

**** **********

Ypsilanti, MI 48198

(734) 657- 0824

der8816@gm ail.c om

SUM M ARY Seven years of sales and customer service experience

OF SKILLS Public speaking and communications expert

Excellent webinar and presentation skills

Computer skills: Microsoft Word, Excel, PowerPoint, and Works

EDUCATION Bache lor of Arts Communications 2009

Eastern Michigan University, Ypsilanti, Michigan

Major: Communications

Minor: Marketing

EXPERIENCE M ortgage Banke r 2011-2014

Gold Star Financial, Ann Arbor, M ichigan

Licensed Michigan and Texas Mortgage Banker

Met or exceeded all sales goals

Excelled at cold and warm telemarketing sales

Expert knowledge of all Conventional and Government loan programs

Se nior Account M anage r 2008-2011

Trugre e n, Ann Arbor, M ichigan

Excelled at cold and warm telemarketing sales

Upsold current customers in the field

Matched the goals of the client with the best lawn program for their needs

Product Ins pe ctor/As s e mble r 1998-2006

Ford M otor Company, Plymouth, M ichigan

Made sure defective parts were not shipped from our assembly line

Employee Quality Liason

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