Vashti Singh

*** ** **** ****, *******, NY *****

Cell: 646-***-****

acfc2x@r.postjobfree.com

OBJECTIVE: To pursue a career with my professional customer service experience, my strong computer skills, to serve with

integrity, responsibility, loyalty and safety in an environment that will allow for growth.

EXPERIENCE:

08/2007-09/2013 DeltaAirlines ACS Dept 125, JFK International Airport, Jamaica NY

Customer Service Agent

• Meet and greeted passengers, welcomed them to New York, thanking them for their business and apologized

for any inconvenience incurring during their flights.

• Checked in and connected passengers with their baggage with courtesy and professionalism, verifying the

necessary documents required for ticketing.

• to passengers in irregular situations.

• Tracked and took reports for passenger’s lost and delayed bags trough delta term and snap software.

• Ensured that baggage were sent to proper belt and were dropped in a timely manner.

11/2005-07/2007 Gotham Personnel and Star r Staffing, 19 West 23 rd S treet, NY and 43 rd S treet, NY

Wait Staff Personnel

• Greeted and welcomed guests, assisted in the set up and preparations for concerts, weddings, parties and other

functions.

• Responsible for serving guests in a professional manner insuring they are served seated and treated

accordingly and in a timely and professional manner.

08/2003-11/2003 Hillside Manor Nursing Home, 182 15 Hillside Ave, Jamaica Estates, NY

Accounts Receivable/Medical Billing

• Updated census on a daily basis through ADL and spreadsheets.

• Responsible for handling Insurance information such as Medicare, Medicaid and private insurance tracking

Medicare schedules.

• Interacted with Insurance companies to verified patients Insurance eligibility.

• Responsible for getting patients precertification for radiology tests.

• Deposited and logged checks and cash received towards patients accounts.

12/2000-05/2003 CJNA/Charles J. Nafie& Associates, New York, NY

Administrative Assistant

• Assistant to the President in the maintenance and upkeep of the office answered routine inquiries for

employment verifications, job openings, benefits and payroll matters.

• Tabulated and maintained all employee personal files and time sheets making confidentiality and time

management a priority.

• Created spreadsheets for projects tracking employee’s hours spent on specific jobs, purchasing and

maintaining office supplies and preparing proposals for marketing.

EDUCATION:

03/2004-06/2004 State University of New York, Brooklyn, NY

Computerized Accounting with QuickBooks

09/2002-06/2000 State University of New York, Brooklyn, NY

Medical Billing and Medical Terminology

08/1999-06/2000 State University of New York, Brooklyn, NY

Business Administration and Peachtree Accounting

09/1998-06/1999 Board of Education of the City of New York, Brooklyn, NY

Computerized Office Technology

Skills: Microsoft Word, Excel, Access, PowerPoint, Delta Term and Snap software, Internet, Outlook, Publisher, Photo shop,

Medical Manager, Medical Terminology and Medical software Eclipse.

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