RHONDA R. BETTS

**** ********* *** **** **** B

Decatur, Georgia 30032

acfc1p@r.postjobfree.com

407-***-****

OBJECTIVE:

Broaden my profession experiences, education and technical skills that will

permit me to continue my development of additional job skills, enabling me

to expand and support your company's existing and future goals and

objectives.

WORK EXPERIENCE:

UPS; DORRAVILLE, GEORGIA

02/2008-Present Administrative/Payroll Clerk

. Years of customer service and/or dispatch experience in transportation

and distribution industry. Microsoft Office (Word, Excel, and Outlook)

skills. Accurate and rapid data entry and retrieval. Ability to muliti

task in very fast paced environment. Dispatch of scheduled pickups and

deliveries from customers and vendors.

. Post employees' hours worked, computes total hours worked for pay period,

review figures for completeness and accuracy and makes necessary

corrections

. Applies specific knowledge relating to UPS Payroll requirements to ensure

the payroll system rules and rates are in compliance with applicable

union contracts.

. Workings within a narrow time frame were accuracy is important. Using

limited latitude to vary methods and procedure due to strict state and

federal guidelines.

ALPHA TECHNOLOGIES; SUWANEE, GEORGIA

09/2002 - 06/2011 Systems Test Technician

. Years of experience in power distribution and/or control automation

testing and troubleshooting. Working knowledge and start-up of ATS /PLC's

with power supplies and Generator systems.

. Evaluate, test and troubleshoot to component level, facilitate

replacement of components and wiring circuits. Repair electronic

equipment, using multimeters, dc power supplies, and oscilloscopes.

Reading and understanding schematics, production work instructions and

wiring diagrams. Perform diagnostics while repairing products per

specified test procedures, and generate reports outlining maintenance

actions.

. Apply technical expertise assisting engineering staff with development of

test fixtures and procedures. Acts as a technical resource in assisting

engineering staff to resolve problems with equipment and data; utilize a

centralized area to facilitate exchange of information and advice.

Submit required reports, implements solutions or notifies outsource

providers as required utilizing MS Windows and Excel.

. Responsible for organizing own work, setting priorities and meeting

critical time deadlines.

02/2002 - 09/2002 Electronic Technician

. Log/track status of failed PCBs from production line, troubleshoot and

repair PCBs during final testing phase.

. Maintains and writes work procedures and all related documentation for

each task performed

. Uses electronic, hand, and power tools to customize units and make

repairs according to written specifications

. Completed final testing of products and reported data findings of failure

rate and type utilizing MS Windows and Excel.

. Submit required reports, implements solutions or notifies outsource

providers as required.

. Responsible for organizing own work, setting priorities and meeting

critical time deadlines.

LUCENT TECHNNOLOGIES; NORCROSS, GEORGIA

10/1999 - 2002 Technical Specialist

. Implemented operations of various fiber optic Draw Towers including the

changing of support parts.

. Trained new hires to correctly operate and troubleshoot various Draw

Towers.

. Approved and implemented required test on completed spools of fiber and

recorded all pertinent data.

. Interacted with engineers on fiber production

EDUCATION:

Tampa Technical Institute; Tampa, Florida

Associate Degree Electronic Engineering Technology (1983-85)

Institute of Business, Ascension Islands (1986-88)

Associate Degree Business Technology

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