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Sales Quality Control

Location:
San Antonio, TX
Posted:
August 13, 2014

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Resume:

* ******** ****, *** *******, TX *****

R. Kevin Sale acfc11@r.postjobfree.com 210-***-****

SENIOR OPERATING EXECUTIVE

Innovative thinker with broad-based experience in hospital operations, finance, physician relations, and

business development

Dynamic, results-oriented leader with an 18+ year track record of performance excellence in healthcare

management. Utilize insight and team approach to drive organizational improvements and implementation of

best practices. Superior interpersonal skills, capable of resolving multiple and complex issues and motivating

staff to peak performance. Additional areas of excellence include:

Strategy, Vision & Mission Planning

Finance, Budgeting & Cost Management

Operations Management

Policy & Procedure Development

Profitability & Cost Analysis

Human Resources Management

Proactive Management

Team Building & Performance Improvement

Contract Negotiations & Strategic Alliances

PROFESSIONAL EXPERIENCE

METHODIST HEALTHCARE SYSTEM, METHODIST STONE OAK HOSPITAL, San Antonio, TX

Methodist Healthcare System is an integrated healthcare system comprised of 8 acute-care hospitals with

1890 licensed beds and a free-standing rural Emergency Department. The System is owned by Hospital

Corporations of America (HCA). Methodist Stone Oak Hospital is a 140 bed hospital.

Associate Vice President of Operations Jan 2013 - present

Responsible for daily operation of Ancillary departments including Imaging, Respiratory Thera py,

Physical Therapy, PICC services, Infusion Suite, Food and Nutrition, Transport, Volunteer services and

H2U Health Center. Manage strategic planning and design of clinical services and programs. Supervise

departmental management (finance, business services, marketing, business development, HR) as well as

licensing and regulatory affairs.

Developed the hazard vulnerability analysis review and disaster plan

Contribute in the development of the hospital business plan

Co-managed strategic planning for FSED and $52M hospital expansion proposal

Leading hospital growth with EBITDA $12M above projected in fourth year of opening

Managing the development of employer -sponsored clinic to reduce healthcare delive ry costs

th

Leading company in HCAHPS results, ranking above the 90 percentile in CMS(Q1 2014)

Director of Radiology & Emergency Management Coordinator Nov 2008 - Jan 2013

Direct the operations of diagnostic imaging, emergency operations, and PICC services to meet the

clinical needs of physicians, staff, and members across the service line. Oversee all administrative,

technical, and clerical operations of the services to ensure quality access, and budget goals are achieved.

Develop the strategic plan for the major facility construction to ensure the safe and effective placement

of imaging equipment and efficiency of operations. Plan and direct disaster response or crisis

management activities, provide disaster preparedness training, and prepare em ergency plans and

procedures in accordance with Joint Commission standards.

Successfully designed, planned, and implemented 97 bed start-up hospital. Integral to the successful

continued growth to now 140 beds

Proficiently developed staff and achieved 96% employee engagement

6 Gemsbuck Rise, San Antonio, TX 78258

R. Kevin Sale acfc11@r.postjobfree.com 210-***-****

Received Pillar Award for excellence in Management 2009 & 2012

Currently directing a team that ranks as high as 3rd in HCA for patient satisfaction radiology services

Director of Quarter August 2011

Chair of Process Improvement Team – Methodist Healthcare initiative to reduce expense by $4.2

million at MSOH for FY 2012

Team lead for Ancillary Competencies for Methodist Healthcare System

Successfully achieved ACR accreditation in CT, MRI, and Ultrasound

Successfully completed two Joint Commission inspections where results were stellar with two direct

findings and minimal life safety findings

CHS, SOUTHSIDE REGIONAL MEDICAL CENTER, Petersburg, VA

Southside Regional Medical Center is a 300 bed community hospital providing a complete level of care with

eight satellite outpatient centers. The Medical Center is owned by Community Health Systems (CHS), one of

the nation’s leading operators of general acute care hospitals.

Director of Radiology Mar 2005 - Nov 2008

Collaborate with administrative team to promote and market radiology services offered at our Level II

trauma center and outpatient-imaging center. Responsible for operational budget of all radiology services

including Diagnostic Radiology, Radiology Support Services, MRI, CT, Nuclear Medicine,

Vascular/Interventional, Ultrasound, Mammography, Positron Emission Tomography, and Outpatient

Imaging Center. Ensure that department safety and quality control standards are in constant compliance with

the Joint Commission and State and Federal regulatory agencies. Responsibilities also include planning for

replacement hospital project.

Decreased result turnaround time from over three (3) days to less than three (3) hours by installing

voice recognition software. This allowed for a $50K savings from salaries

Successfully installed upgrade to current Radiology Information System

Effectively reduced staffing in diagnostic radiology while increasing productivity by more than 6%

Adeptly developed outpatient-imaging center MRI volumes by marketing services and creating

strategic alliances leading to a $190K increase in gross revenues

Re-established Ultrasound staffing levels, resulting in a $300K reduction in operating expense

Directed the development, planning, and purchasing of complete radiology department in

conjunction with replacement hospital project

Provided consultative visits with other CHS hospitals on productivity and efficiency endeavors

BON SECOURS HEALTH SYSTEM, ST MARY’S HOSPITAL, Richmond, VA

Bon Secours Health System is a $3.3 billion not-for-profit Catholic health system sponsored by Bon Secours

Ministries. Headquartered in Marriottsville, Maryland, the system owns, manages, or joint ventures 19

acute-care hospitals, one psychiatric hospital, five nursing care facilities, four assisted living facilities, and

14 home care and hospice services. St Mary’s Hospital is a Bon Secours Richmond Health System Company

offering tertiary care to patients in 391 beds.

Chief Technologist, Imaging Apr 2002 - Mar 2005

Provided leadership for a staff of 30 FTEs, including managers, technologists, and support staff with an

operating budget of $4+ million. Ensured that safety and quality control standards are met, evaluated and

demonstrated new procedures and equipment, and maintained liaison with medical staff. Responsibilities

also include contract compliance, volume forecasting and growth, patient relations, policy and procedure

development as well as capital acquisition.

Re-established staffing levels, leading to a $450K reduction in operating expense

6 Gemsbuck Rise, San Antonio, TX 78258

R. Kevin Sale acfc11@r.postjobfree.com 210-***-****

Introduced scheduling process improvements that maximized referrals between Bon Secours

Richmond hospitals

Angio/CT Supervisor Jun 1998 - Jul 2001

Provided leadership for technologists and support staff. Ensured that safety and quality control standards are

met, evaluated and demonstrated new procedures and equipment, and maintained physician relationships.

SOURCEONE HEALTHCARE PRODUCT, Cleveland, OH

A supplier of radiology supplies and equipment

Sales Executive Jul 2001 - Apr 2002

Promoted and sold imaging products, including capital equipment, through direct customer contacts within

assigned geographic territory. Conducted sales calls, scheduled promotional work, and tracked sales

activities. Prepared equipment proposals and provided information regarding terms of sales and delivery

dates. Developed new business within assigned region. Gathered data on marketing trends, competitive

products and pricing.

Top performer exceeding all sales goals as new sales executive

EDUCATION

Masters of Business Administration, Concentration: Healthcare Management Western Governors

University

Bachelor of Science, Healthcare Administration Charter Oak State College

CERTIFICATIONS & MEMBERSHIPS

Member American College of Healthcare Executives 2013 –present

Member American Healthcare of Radiology Administrators 2004 – present

Texas License Certified Medical Radiologic Technologist Active

National Registry American Registry of Radiologic Technologists Active



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