Timothy Ellis

925-***-**** cell

acfax8@r.postjobfree.com

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SUMMARY OF QUALIFICATIONS

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Professional administrator with 7 years experience in a fast-paced work environment. Familiar with all office

functions including reception, mailroom, customer service and supervision. Supervised groups of 6 – 12 at-risk

youth. Possess excellent communication and interpersonal skills, as well as strong organizational abilities. Well

versed in both Mac and PC platforms.

! SKILLS

! Microsoft Windows (Word, Excel, Powerpoint, Outlook, Access)

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Mac (Pages, ProBook, Calendar)

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CPR/ First Aid Certified

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Typing 50 wpm

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Internet Navigation

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6+ years customer service skills

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EMPLOYMENT

Promesa Behavioral Health- Fresno,CA 6/2011 to 5/2014

Residential Care Facilitator

• Supervised teenage boys ranging in the ages of 13-18

• Administered daily medication to residents on a set schedule

• Maintain a stable house with minimal conflict

• Assist in schoolwork, projects, etc.

• Exhibit great role model behavior

• Participated in routine training

• Maintained residential behavior reports

• Facilitate communication between clients/families and other team members.

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Changing Generations- Clovis, CA

Youth Liasion 6/2009 to 5/2011

! Supervised up to 12 youth and staff members

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Developed relationship with therapists, doctors, and regional centers

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Traveled to client locations, providing personalized customer service

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Conducted weekly house meetings

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Administered daily medications

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Produced detailed progress reports for all clients living in the facility

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Maintained basic upkeep of residential facility.

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All duties listed above

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Hollywood Video- Clovis, CA

Customer Service Representative 5/2008 to 5/2009

Answered busy phone system, meet and greet clients

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Check in, alphabetize, and organize movies

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Operate cash register

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Assist customers with movie and game rentals

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Maintain familiarity with merchandise availability and location

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Promote special offers and sales

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Assist with general projects

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Communicate with customers to ensure an enjoyable experience

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! EDUCATION

Cal State University Fresno

Fresno, CA

2010 to 2014

Awarded BA in Philosophy

3.83 GPA

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