Ritesh Motlani

acfaob@r.postjobfree.com

925-***-****

I have 12+ years of technical and management experience, gives me an ideal background for

roles in engineering management and software architect position for the development of high

quality software products. I have consistently led teams distributed across geographic and

worked along with architecture teams to success in software development using agile

methodology

PROFESSIONAL SUMMARY

• Principal Software Architect with over a decade of hands on core technical

experience working in the Internet industry and proven track record of excellence in

designing service oriented architectures(SOA) products like KANA Enterprise

Knowledge Management, KANA Agent Desktop, KANA Experience Flow

Designer, KANA Experience Analytics

• Good understanding in designing & architecting Multilingual Big Data solutions using

technologies like Cascading Framework, Hadoop, HBASE0.92, SOLR4.2, Heritrix

web crawler,Drool6.0

• Played one of the key architect in designing and developing KANA Next generation

Enterprise Platform (Experience Flow Designer, Agent Desktop, Experience Flow

Analytics) & KANA Enterprise Knowledge Management

• Played key role in defining 508 compliance direction for KANA Enterprise platform

using web accessibility standards like WAI-ARIA.

• One of key player in designing and developing web-service infrastructure for

Web2.0 social computing products like Aqua logic Ensemble, leading to strategic

corporate advantage.

• Experience in using Agile/Scrum methodology on various successful product

developments that involved geographically distributed scrums teams.

• Involved into the vision, solution architecture and prototype implementation of two

major product research ideas and filled patents for the same.

• Providing leadership and mentoring to the different team in the organization and co-

coordinating and managing offshore teams.

PATENTS FILLED

1. Representation of core files in a generic format

2. Optimized program analysis

3. Concurrent execution of group of database statements

4. Support of executing a group of database statements

TECHNOLOGIES

No-SQL Technology : HBASE0.91, Hadoop1.2, HDFS, Cascading Framework

Search : Apache Solr4.2+

Web service Framework : Axis, JAXWS (SOAP), Restlet(REST)

Rule Engine : Drool6.0

Web Accessibility : WAI-ARIA

Languages/Interfaces : JAVA/J2EE, Multithreading framework

Servlets, JavaScript, BPEL, State Chart XML (SCXML),Spring

Framework

Java Script Framework : DOJO1.6, HTML5

Web/App Servers : BEA Weblogic 8.1, WebSphere

Databases : Oracle9i, DB2

Design/Process : OOAD, Design Patterns, Agile methodology, Scrum framework.

EDUCATION

R.V. College of Engineering, Bangalore, and Karnataka, India

M.S. in Computer Science

CAREER PROGRESSION

KANA Software

Principal Software Architect/ MAY-2013 to Till Date

Senior Software Development Manager NOV-2008 to MAY-2013

KANA Enterprise Platform

The KANA Enterprise platform represents a new way to approach the challenges in customer

service. It streamlines service operations across organizations, communication channels,

technology and data to create a complete customer service ecosystem that enables fast

adaptation to evolving business needs and hence responsive service.

The KANA Enterprise Platform is developed on the foundation of context-aware SOA (Service

Oriented Architecture) and BPM (Business Process Management), KANA Enterprise Platform

enables service managers to design the right experience for their customers and business

objectives, orchestrate the experience across their people and technology across all service

channels, such as contact centers, websites, and social communities and listen to the outcomes

to continuously make the experience better.

I have been involved into architecting managing four core products of KANA Enterprise Platform

Knowledge Management

• One of the key architect in defining the architecture for multilingual Knowledge

management platform that covers Crawlers, Content Processing Engine, Search

Query generation & Search Admin UI functionality.

• Architected & designed multilingual search SOLR query generation & Knowledge

management SOLR schema that support 32 languages

• Architected, designed and developed Big Data Processing Pipeline for unstructured and

structured data using Cascading map reduce framework (Hadoop1.2).

• Design & Developed extension to the Heritrix open source crawler that enables it to store

crawled content directly into HBase Schema running on the Hadoop Distributed

FileSystem and also directly on HDFS file system.

• Architected and Design Rule Infrastructure to support routing/classification rules using

Drools6.0

• One of key member of release planning team to define the release of the Knowledge

Management Platform.

• Partner with product management & key stack holders to set the direction for product

development

Experience Flow Designer

• Architected architecture for Experience Flow designer that involves components like EF

compilation framework(that would compile experience flows and generate BPEL ),

Data mapping engine, Service layer that act as communication bridge between UI and

services, J2EE app deployment module etc.

• Build & Manage team of highly talented of 8 to 10 software Engineers to design and build

Service Layer, BPEL Compilation, UI Communication infrastructure.

• Partner with product management to set the direction for product development

• Allocate appropriate resources to ensure predictable delivery of various features of the

product using agile/scrum methodology.

Agent Desktop

• One of the key architect in designing agent desktop UI infrastructure that involved

runtime UI and designers like forms, search, script and find designer using DOJO1.6 java

script framework, HTML5.

• Lead team to define overall strategy to make agent desktop to be 508 compliant using

Web Accessibility standards like WAI-ARIA tags.

• Lead and manage a team of 6 to 8 software engineers, Web developers and QA

Engineers distributed across geographic, overseeing their work, and ensuring that they

build high quality designer that follows architecture principal & design along with

emphasis on writing UI unit test using DOH framework

• Allocate appropriate resources to ensure predictable delivery of various features of the

product using agile/scrum methodology.

• Partner with product management to set the direction for product development

• Attract exceptional engineers, building teams, and energizing / motivating the

organization

Experience Analytics

• Architected analytics infrastructure specially focusing on building UI infrastructure for

dashboard.

• Lead and manage a team of 6 to 8 software engineers to build analytics UI infrastructure

and build out of box six dashboards.

• Partner with product management to set the direction for product development

• Attract exceptional engineers, building teams, and energizing / motivating the

organization

• Responsible for all aspects of resource management including but not limited to technical

talent acquisition, resource planning, allocation, mid-year and yearly performance

evaluation, mentoring/coaching etc

Oracle Corporation

Technical Lead (PMTS) OCT-2001 to OCT-2008

ALUI Remoting Framework

ALUI Remoting is a web service framework. It helps in building and developing secure SOAP

services, Rest and JMS services can speak a variety of protocols such as SOAP, XML/HTTP,

Restful HTTP, or CORBA and work over a variety of transports such as HTTP, JMS.

Initiated and formulated architectural vision and road map for Remoting Framework with

the Architecture team.

Provided leadership and mentoring to the web services team. Coordinated with project

groups across organization to encourage better software reuse through encapsulation,

better SOA design and documentation and co-coordinating and managing offshore team

in India.

Provided leadership and mentoring to different teams across the organization to help

them embrace ALUI remoting framework to develop REST and SOAP Services.

Designed the unified service development model using SPRING framework.

Designed a flexible and highly dynamic framework that incorporates robust marshaling

and un-marshaling from XML, JSON.

Designed and developed customized Security adaptors for Basic authentication and ALUI

Security.

ALUI Analytics Server

ALUI Analytics Server is an advanced usage tracking and analytics tool. This is add-on to various

ALUI Products like Portal, Pathways. It enables you to assess product ROI and define future

opportunities with usage trends in mind.

Provided leadership and mentoring within the development team to release Analytics 6.5

product

Redesigning the event collector component to fix scalability and performance issue.

Working with development relationship manager and customer support team to resolve

customer specific performance issues.

Provided leadership and mentoring to the team members to embrace ALUI remoting

framework to develop SOAP endpoints.

Temporary Storage Support for Taskui: Task UI is a wizard-like sequence of UI view that lead

an end user to perform process-centric work which may require business logic, conditional fields,

branching, external system integration, etc. Support for the temporary storage was provided to

pause and revoke the task.

Implemented new functionalities for the product, performed enhancement of

existing modules.

Design and developed temporary storage for Siebel CRM 8.1 product.

Worked with product management team to writing business uses cases for the

Task-UI feature.

Designed and implemented “Merging” algorithm for temporary storage.

Exposing Task-UI feature as web services using Axis Framework (WSDL,

SOAP).

Auditing Framework for Read/Export of Siebel Data: This is enhancement to Siebel 7.0

auditing is to provide customer the ability to keep track of not only the modification, but also the

viewing/exporting of Siebel data.

Design and implemented auditing framework using C++ for Siebel CRM 8.1

Developed Read Audit web services using Axis Framework (WSDL, SOAP).

Enhanced and maintained existing Product functionalities.

Optimization Framework for Database Languages: This is an effort to build an Optimization

and Up gradation framework for database features. This tool will allow developer to upgrade from

older version of PL/SQL to new version of PL/SQL E.g. Cursor Loop to Table functions or Number

to Pls_Int etc. The new up-gradation routines can be plugged into it and used. This prototype was

demoed at Oracle Open world, San Francisco.

Involved in High level design, XML representation of IR

Involved in writing Functional Specification design Specification for the project

Designed and implemented the parser for the IR and the tree for the Control Flow

Graph (CFG) and Abstract Syntax Tree (AST) information using Java.

Developed transformation routines using Java, C++.

Developed schema for persisting of intermediate representation using Oracle9i

database.

Transformation of Cursor Loops to Table Functions: This tool was the first level of prototype

for the Optimization and Up-gradation Framework. In this prototype we try to identify the cursor

loops, which may be converted to table functions thus giving the user dramatic improvements for

existing PL/SQL applications.

Defined the analysis algorithm for checking if the loop has cross

Iteration dependencies.

Designed the data structures to capture the various dependencies.

Decide on IR for PL/SQL in a generic manner

Studied loop parallelization methods and design an appropriate AST for detecting

iteration safe parallelism.

Designed and implemented the parser for the IR and the tree for the Control Flow

Graph (CFG) and Abstract Syntax Tree (AST) information using Java.

Designed and implemented transformation routines.

Portable Core Image Analysis: A tool which captured core and executable information in a

platform independent manner and helped build a symbol table from source files to aid

interpretation of data from core files produced by an optimized executable was designed and

implemented. The first phase was for 32bit ELF SPARC executables/cores. The prototype was

completed with a programmatic interface and scripting ability.

Designing and coding converter for HP-UX using C

Designing and coding of Programming Interface using C++,C

Understood the stack layout of SPARC 32bit

Designed the GXML for the platform independence format using XML Schema

Mindtree Consulting

Software Engineer JULY-1999 to JAN-2001

Web Initiatives project involves in redesigning the IMS Health website and also Integration of

relevant information from existing sites of acquired companies into the IMS brand as well as to

migrate these websites into the existing Vignette infrastructure.

Responsible for writing specification, design document.

Involved in the creation of Presentation Templates using DSM.

Involved in the development of custom program tasks for the workflow activities

and implement it by a remote Web service.

Involved in the creation of custom Content Item types in ( Content Management

Application) CMA.

Personal:

Interact well with people of diverse backgrounds from all areas of the organization, and thrive in a

team environment. Green Card. References available upon request

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