MAKO K HARPER

*** ******* ******

BRIDGEPORT, CT 066*****-***-****

EMAIL: acfamw@r.postjobfree.com[pic]

OBJECTIVE

To pursue a position in an administrative field, where I could assist the

office personnel in performing a variety of duties, including, but not

limited to, answering phones, handling correspondences, proofreading and

editing, data entry and utilizing various computer software to complete

assignments effectively and in a timely manner.

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WORK EXPERIENCE

Call Center Representative

June 2008 - present

Cablevision Systems Corporation Stratford, Connecticut

Energy and Utilities

Responsibilities include: Resolving customer billing inquiries, disputes,

payments, change of services requests, and general technical inquiries

through troubleshooting support. Also, provides professional, courteous,

and responsive service to customers.

Receptionist

April 2007 - June 2007

Cellmark Inc./The Mcintyre Group South Norwalk, Connecticut

Other/Not Classified

Responsibilities included answering phones, faxing invoices, distribution

of mail, copying and filing.

Data Entry

March 2006 - March 2007

The Affinion Group/The Mcintrye Group Norwalk, Connecticut

Legal Services

Assisted the Legal Department in performing data entry duties, filing

documents, and training new staff.

Retail/Loss Prevention

July 2004 - January 2006

The Gap Company State:Connecticut

Retail

A retail sales position that transitioned into loss prevention included

performing floor and video surveillance to prevent internal and external

theft.

Legal Secretary

October 2003 - March 2004

Law Offices of Maria R. Altieri Bridgeport, Connecticut

Legal Services

Drafted correspondences, wills, contracts, residential leases, filed

paperwork and scheduled appointments utilizing Microsoft Works software.

Proofreader

May 2000 - March 2003

Prime Resources Corporation Bridgeport, Connecticut

Manufacturing - Other

Daily interaction, with various departments, to ensure that typewritten

purchase orders were corrected before reaching the Production Floor.

Intern

December 2001 - January 2003

The Barrister Law Group Bridgeport, Connecticut

Legal Services

Internship experience entailed pre-trial preparation, legal research and

writing, tape transcription, and the organization of trial notebooks.

Receptionist

July 1999 - March 2000

Bridgeport Regional Business Council Bridgeport, Connecticut

Business Services - Other

Performed general administrative duties such as organizing company

catalogs, providing customer service to clients, mailing, copying, filing

and faxing.

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EDUCATION

Bachelor's Degree, PRE LAW,

September 2002 - May 2004

Sacred Heart University Fairfield, Connecticut

I received my Bachelors of Arts in Criminal Justice.

Certification, Legal Assistant,

March 2003 - July 2003

Stratford Institute Stratford, Connecticut

Associate Degree, PRE LAW,

September 2000 - May 2002

Housatonic Community College Bridgeport, Connecticut

I received my Associates Degree in Criminal Justice.

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SKILLS

Microsoft Expert

Word

Microsoft Expert

Excel

Word Perfect Expert

Internet Expert

PowerPoint Intermed

iate

Microsoft Expert

Outlook

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LANGUAGES

Engli Fluent

sh

Spani Beginn

sh er

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REFERENCES

Errol V. Skyers

Defense Attorney, The Barrister Law Group

203-***-****

Professional

Luigi Rauccio

Controller, Cellmark Inc

203-***-****

Professional

Jueleen Pagano

Supervisor, Cablevision

203-***-****

Professional

Contact this candidate