TIMOTHY B. EGAN – ****

SUMMARY

• Offering ** years experience in the management of diverse hotel/motel operations, including multi-

site and full service locations.

• Qualifications in strategic planning, profit & loss, human resource training and administration,

purchasing & inventory management, customer service & guest relations, labor/cost control and

public relations.

• Achieved strong and sustainable revenue improvements in start-up, turnaround and high-growth

units.

• Assisted in developing a sales office that assists businesses with electronic payment processing.

Have assisted in generating well over 1000 new clients qualify for various electronic payment

programs.

AREAS OF EXPERTISE

• Microsoft Office, Word, Excel, Outlook, Access, Powerpoint

• SalesPro

• ACT

• CRM

PROFESSIONAL EXPERIENCE

ENERGYWISE SYSTEMS, OKLAHOMA CITY OK

INSIDE SALES REPRESENTATIVE 01/2013 – 06/2014

• Perform outbound sales call from an established database of over 15000 customers.

• Executed 100 – 150 outbound calls per day with defined goals.

• Generated an additional $125,000.00 in revenue in 2013.

TOTAL MERCHANT SERVICES, OKLAHOMA CITY, OK

INSIDE SALES CONSULTANT 08/2012 – 01/2013

• Direct inside sales position assisting new and existing businesses with payment processing.

• Assisted with training of new consultants.

• Earned recognition for highest number of accounts sold in fourth quarter 2012.

CENTRAL PAYMENT CORPORATION, SAN RAFAEL, CA

AGENT/ACCOUNT REPRESENTATIVE 01/2011 – 08/2012

• Direct outside sales position executing self generated leads.

• Successfully developed the Central Illinois area by acquiring 50 conversions to our company.

TEKCOLLECT CORPORATION, COLUMBUS, OH

FINANCIAL CONSULTANT 07/2009 – 01/2011

• Direct outside sales position working with all businesses that need assistance with bad debts.

• Assisted businesses with cash flow management and collections management.

• Worked directly with medical and dental facilities in Central Illinois.

CANDLEWOOD SUITES, PEORIA, IL

GENERAL MANAGER 07/2007 – 07/2009

• Responsible for the operation of an 83 suite extended stay facility.

• Hired and trained all employees in guest services, housekeeping and property maintenance.

• Second highest performing opening property in 2008 for the entire Candlewood Suites system.

RED ROOF INN, PEORIA, IL

GENERAL MANAGER 10/2006 – 08/2007

• Responsible for the operation of a 108 room facility.

• Hired and trained all employees in guest services, housekeeping and property maintenance.

• Ranked #9 out of 258 Red Roof Inns in 2007.

D.E.V. PROPERTIES, INC./GEM CITY HOSPITALITY GROUP, INC.

PARTNER/GENERAL MANAGER 05/1996 – 10/2006

• Responsible for the operation of two, 36 room Super 8 facilities.

• Full Profit and Loss statement responsibility for long-range planning and financial

management.

• Directly responsible for the guest services, housekeeping and maintenance departments.

• Assisted in the negotiation of financing, land agreements and vendor contracts.

• Recorded a profit in the first year of operation.

TRAVELODGE, URBANA, IL

GENERAL MANAGER 06/1994 – 05/1996

• Directed all activities for a 60 room limited service facility.

• Implemented a hands-on training policy, instrumental in developing an outside sales program.

• Significantly increased guest service scores and repeat clientele.

• Recored a record profit in 1995 for a 25-year-old location.

BEST WESTERN DES MOINES INTERNATIONAL, DES MOINES, IA

ASSISTANT GENERAL MANAGER/CONTROLLER 03/1992 – 06/1994

• In charge of day to day operations for a 144 room, full service facility.

• Directly responsible for all accounting activities.

• Directly managed the guest services, housekeeping and maintenance departments.

• Reduced losses by 20% in 1993 with effective cost-cutting efficiencies.

EMBASSY SUITES HOTEL, DES MOINES. IA

CONTROLLER 03/1990 – 03/1992

• Responsible for all accounting activities for a 234 suite facility.

• Performed cash deposits, accounts receivable, accounts payable and revenue reports.

• Supervised a staff of three.

HOLIDAY INN – UNIVERSITY PARK, WEST DES MOINES, IA

CONTROLLER/GUEST SERVICES MANAGER 04/1988 – 03/1990

• Responsible for all accounting functions of a 288 room full service facility.

• Performed cash deposits, accounts receivable, accounts payable and revenue reports.

• Directly responsible for the guest services department beginning in June 1989.

COUNTRYSIDE MANAGEMENT CORPORATION, DES MOINES, IA

CONTROLLER 08/1986 – 04/1988

• Performed all accounting functions for two full service hotels.

• Prepared all reports, journals, General Ledger, Profit/Loss Statement and Balance Sheet.

• Supervised a staff of five.

EDUCATION

• Quincy University, Quincy, IL

• Bachelor of Science, Business Administration, 08/1986

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