Jared M. Onyancha

**** * ******* ** • Wichita KS 67218

316-***-**** • acfa91@r.postjobfree.com

Education

Wichita State University

Bachelor of Business Administration in Management Information Systems May 2009

Bachelor of Business Administration in Accounting May 2011

Professional Experience

Wolters Kluwer, Wichita, KS July 2012 - Current

Tax Analyst

Utilize and apply my knowledge of tax law and tax filing processes to define, analyze,

design and support the creation of ProSystem fx tax software.

Research, analyze, and interpret income tax forms and instructions received from the

Internal Revenue Service and State taxing authorities.

Update tax form definitions and calculation logic to reflect changes to tax law.

Manage and own the tax software development life cycle across several interdependent

teams to meet established launch deadlines.

Develop strong professional working relationships across several teams to proactively

monitor changes to tax rules, trends, and mandates.

Participate in organizational activities to meet or exceed company objectives by

applying knowledge from background area of expertise to special projects that will help

drive profitability and growth

Provide occasional customer assistance during peak filing seasons.

Wolters Kluwer, Wichita, KS November 2011 – June 2012

Content/Technical support Representative

Provide product support to internal and external customers on product specific issues

and provide remote technical and application support to customers via phone, email,

online chat, and/or remote system access.

Resolve moderate to complex system or content issues; identify, resolve, and escalate

issues when necessary; record these interactions in our customer relationship database

Mentor existing staff and monitor open ticket s of assigned PSRs to assure timely and

effective resolution

Participate in projects and as well as process improvement initiatives

Provide general reports to management as requested

Participate in product testing and review as required

Heartspring, Wichita KS

Para- Professional May 2008 – October 2011

Utilize Psychological, Occupational, Medical and Education support plans to assist

student with autism to optimize personal levels of independence and communicative

disabilities

• Documented student performance and progress toward meeting established goal

objectives

• Provided observations, opinion and feedback on specific students to professional staff

• Implement instructional strategies to improve students decision makin g and problem

solving skills

Computer Skills

Microsoft Office Adobe PageMaker Microsoft Acess

Microsoft Visual Basic Microsoft SQL Server Microsoft Project

Crystal Reports Quickbooks

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