WILLIAM G. CEBRYNSKI

905-***-**** acf9s6@r.postjobfree.com

PROFILE

An accomplished, client-focused Senior Technical Systems Manager, known for

producing quality results within targeted objectives. A career focused on

the design and delivery of cost-effective, high-performance technology

solutions in support of rapid organizational growth.

Core competencies contributing to a successful career include:

. Creative problem solver who applies technical skills and business

knowledge to achieve positive results for multiple simultaneous projects.

Defining and providing systems solutions aligned with accurate business

needs - based upon strategic IT plans.

. Customer-centric with the ability to initiate profitable alliances with

both internal groups and external vendors.

. Department and project - leadership, management, planning, budgeting and

team building.

. System support / performance management, systems change management, user

training programs.

. Technology identification and implementation, vendor management, RFx

document development and review.

. Resource management, risk management, facilities management, and disaster

recovery planning.

. Diverse experience base: distributed store operations/systems,

merchandising/distribution/supply chain, manufacturing and financial

reporting/controls, business intelligence/data warehousing, corporate

infrastructure definition and management, marketing solutions -bricks and

clicks.

SKILLS SUMMARY

Management: Departmental strategic planning / budgeting /

forecasting, human resource planning, vendor management,

project management, business change management, disaster

recovery planning, help desk management.

Technical: Client/Server, data warehouse / business intelligence,

telephony (Nortel, Avaya), MS Exchange 2003, EDI, EIS, CRM,

ERP, ITIL, PCI, PIPEDA, CASL, PHIPA, VPN, SAN, NAS, Cisco,

SEO, SEM, Web Analytics, CMS.

Languages: PowerBuilder, Java, VB, .NET, SQL, C, C++, Shell scripts,

SAS, SPSS, Informix 4th GL, BBx, PickBasic.

Databases: Informix, Redbrick, PICK, MS Access, Essbase, SQL Server.

Development Tools: MS Office (Project, Outlook, Word, Excel,

PowerPoint ), Remedy, Maestro, Erwin, MS SharePoint,

MicroStrategy, IQ, Actuate, TestDirector, PVCS, RUP (Rational

Rose), Agile development methodologies (Scrum), XP-extreme

programming techniques, DataStage, Informatica, Mercator, BEA

WebLogic, J2EE, Crystal, Visual Studio, Datawatch, Bugtracker,

JIRA.

Operating Systems: UNIX, Linux, PICK, MS Windows XP/7, Windows

Server 2003/2008/2012, Citrix, VMware, Blackberry (BES).

Networks: Windows Terminal Services (RDP), Novell, TCP/IP, Active

Directory, VoIP / LAN / WAN communications, firewall

technologies (Fortigate, SonicWall).

Application Packages: STS (NSB), J&E, CSI, GAAP, MiTech, Richter,

Arthur Planning, JDA, REF, NCR, Fujitsu, Kroll, Zadall,

Gentran, MotionSoft, Salesforce, LaserFiche.

CAREER HISTORY

WGC Management Solutions - Independent Information Technology /

Management Consultant 2013 - present

Providing strategic and operational assistance to organizations to address

Information Technology issues. Identify and recommend solutions to senior

management. Creating and executing projects to address priority issues.

Currently supplying IT leadership and decision support to the senior

management of a new startup business in the downtown Toronto core area.

. Defined IT strategy to achieve corporate business objectives - yet

minimizing the IT foot print within the organization.

. Identified and selected third party vendors to provide corporate

telephony, email, web site, social media, ERP, accounting, and

marketing/CRM cloud based solutions.

. Defined and implemented an IT and telephony infrastructure to support

the selected cloud based enterprise solutions.

. Working with the various third party vendors, tailored the above

solutions to address the specific needs of the individual departments

within the company.

. Defined and provided training programs to aid in the implementation of

the various IT solutions.

Extreme Fitness - Director - IT 2007 - 2013

Directed all IT resource planning, budgeting and operational initiatives

for this $75 million, 1000+ employee, GTA fitness organization. Held

autonomous decision-making authority for all IT development and expansion

issues, with a focus on IT organization design, voice, and data

communications, system integration, emerging technologies, enterprise

architectures, strategic alliances and data security. Managed 10+ direct

reports ( .NET programmers, network administrators, business analysts, help

desk ) in this rapidly expanding organization.

1. Established a corporate IT strategy to address data, network, and voice

requirements of this rapidly growing organization. Benefits realized

include:

. an increase in data network reliability and speed - yet reduced

monthly costs by 19%.

. decreased monthly cellular costs by 35%.

. virtualized the data centers thereby standardizing equipment and

associated maintenance contracts.

. converged voice and data networks, via Avaya IP implementation, to

streamline business processes.

. developed and implemented an organizational disaster recovery plan.

2. Partnered with the internal marketing group to build a new corporate web

site which was utilized to drive membership inquires to the gyms. This

was accomplished by enhancing the site to reflect the Company's image

within the overall design of the site and to promote the company's

presence on various external search engines.

3. Provided new email solutions to the marketing group to communicate new

corporate initiatives to further enhance the membership experience.

4. Worked with external marketing agencies to provide membership data

profiles to support and focus direct marketing campaigns for various

organizational events.

5. Deployed new ERP based membership management solution that provided:

commission sales management, financial management, member management,

CRM support for lead/prospect generation / tracking and marketing

support tools, POS tools, inventory management, payroll data capture and

account billing tools - within PCI, CASL, and PIPEDA guidelines.

6. Partnered with the operations group to add CRM membership management

functionality into the corporate web site. This provided members with

online tools to manage their membership accounts and experience.

Shoppers Drug Mart - Project Manager - Pharmacy Systems 1997 - 2006

Program Manager of all corporate office pharmaceutical information systems.

Scope of responsibilities included all aspects of departmental staffing,

budgeting, project management, systems design, development, implementation,

training, documentation, and daily support activities thereby providing

full accountability for all systems in production.

1. Assessed departmental work processes, policies and procedures and

implemented required changes to ensure proper processes were followed

and that timely communications with both internal and external

stakeholders was achieved. This provided the proper tools to the staff

to effectively manage user expectations and deliver results as agreed

to.

2. Directed the strategic and tactical development of the central pharmacy

product repository system which was utilized to support central product

purchasing, store replenishment and the in-store prescription dispensing

systems. This system resulted in a reduction of in-store inventory

costs through economies of scale purchasing and in-store inventory

replenishment lead-times.

3. Directed the strategic and tactical development of the central

Healthwatch data maintenance system which was utilized to support

Shoppers new in-store prescription dispensing system. This initiative

was undertaken while adopting a new agile/scrum development methodology

- which provided the team with advanced communication and stakeholder

interaction. Project benefits realized included - reduced in-store user

support and training costs along with a single, consistent source of

data for reporting purposes.

4. Directed the strategic and tactical development of the central pharmacy

data warehouse/business intelligence system. This information was

utilized to support Shoppers pricing and marketing strategies on $3.5B

of pharmacy sales transactions. Worked with external agencies, both

government and third party, to define data requirements to support

indirect marketing initiatives.

5. Managed the out-sourcing transition of the central pharmacy application

development group from 19 internal permanent plus contract resources to

2 separate external groups. These efforts resulted in no significant

impact to ALL in-progress project timetables.

Cotton Ginny Limited / Tabi International Manager, Information Services

Provided Information Services (IS) leadership for the organization.

Established and maintained client, vendor and management relationships

while delivering reliable customer service. Selected and installed a new

ERP, CRM and EDI solutions

Dylex Limited - Retail Business Consultant (contract)

Contributed to the success of the corporate migration project which

entailed moving all 7 retail operating divisions from a single corporate

system solution to multiple vendor solutions.

Liptons International Ltd. Manager, Information Services

Modernized the IS department to meet both current and future IS

requirements. Selected and installed a new ERP, CRM and EDI solutions

Collegiate SportsWorld Inc Manager, Information Services

Restructured the IS department to meet both current and future data

processing requirements. Selected and installed a new ERP and CRM

solutions

EDUCATION

Masters Degree in Business Administration: York University, Faculty of

Administrative Studies.

Major areas of study: Finance and Data

Processing

Bachelor's Degree in Business Administration: York University, Faculty

of Administrative Studies

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