Tina DeMuri

**** ******** *****, ****** *******, CA 95621

501-***-****

acf9q7@r.postjobfree.com

OBJECTIVE

To obtain a position in a challenging, positive, and diverse environment. To utilize my strong work ethic,

professional experience, relationship building skills, and flexibilty and adaptability.

SKILLS AND QUALIFICATIONS

• Effective communication skills and leadership qualities

• Excellent customer service skills

• Proficient in problem identification and resolution

• Ability to prioritize and delegate tasks

• Energetic, motivated, self directed and eager to learn

• Ability to work independently or on a team

• Proficient in Word 2007, Excel, Manager, and AlacNet

EMPLOYMENT HISTORY

Administrative Assistant

Servpro

10/25/2011 – 01/07/2013

• Answer high volume incoming calls, maintain call log and provide excellent customer service

• Maintain customer database and re-contact program

• Complaint response and resolution

• Job brief, paperwork preparation and job file completion

• Subcontractor tracking and communication

• Track accounts receivable and assist in collection of accounts receivable

• File setup and management

• Schedule routes

• Prepare correspondence to clients

Secretary/Dispatcher

Tina DeMuri

7630 Saybrook Drive, Citrus Heights, CA 95621

501-***-****

acf9q7@r.postjobfree.com

McDaniel Heating and Air

04/01/2009 – 06/25/2011

• Answer multi line phone

• Provide excellent customer service

• Schedule appointments for customers

• Order supplies/parts

• Prepare invoices

Contact this candidate