Meghen Underwood

Lawrenceville, GA *****

acf9ko@r.postjobfree.com

404-***-****

Objective:

Eager to utilize academic and professional experience to secure a successful career as a business professional

Education

Georgia College & State University, Milledgeville, GA May 2014

Bachelor Business Administration Management

Work Experience

Coca-Cola Refreshments (Randstad), Alpharetta, GA

July 2014-Present

Account Coordinator- Eastern Region

• Successfully utilized customer database and company processes to meet customer service requests

• Established multi-faceted business relationships with sales representatives to meet customer needs

Employer Data Solutions, Milledgeville, GA

June 2013-May 2014

Office Assistant

• Performed multi-state payroll and tax administrative duties for 1700 employees

• Updated company marketing database using data mining techniques to increase sales and profitability

• Assisted Chief Executive officer with the development of company marketing and sales initiative plans

• Exhibited mastery of Human Resource Management processes

• Managed confidential employee documents

• Assisted with new hire paperwork (E-Verity, I-9, Direct Deposit Enrollment)

Applebee’s, Milledgeville, GA

May 2012- January 2013

Server

• Demonstrated mature conflict management and organizational leadership skills

• Exhibited time management and project management proficiencies

• Provided superior customer service that led to receiving the Top-Seller award for 3 months consecutively

K&G Superstore, Atlanta, GA

June 2011- August 2011

Merchandising Assistant (Intern)

• Created store placement strategies for Division D0 to aid in strategic planning and placement of goods

• Generated timely trend analysis reports to determine effective product placement strategy

• Evaluated market trends to develop an Extended Size initiative that increased division sell thru by 3%

MCSS Technologies, Lawrenceville, GA

May 2006-August 2010

Page 2

M. Underwood Cellular: 404-***-****

Administrative Assistant

• Created a Customer Relationship Management initiative that increased overall customer satisfaction and sales by 30%

in 8 months

• Created timesheets for technicians to streamline payroll and improve office productivity

• Coordinated technician transportation and travel logistics to improve company profitability and effectiveness

Community and Campus Involvement

October 2010- May 2013

Big Brothers Big Sisters

Mentor

Developed a one-to-one personal relationship with youth by offering consistency, genuine encouragement, and role

modeling though sharing activities.

August 2012- May 2013

Georgia College Women’s Center

Lead Team

Gained valuable knowledge of gender and gender inequality issues through hands-on experience in organizing for

social education and social change.

August 2010- May 2011

Georgia College Disability Services

Note Taker

Collaborated with Georgia College Disability Services to provide academic accommodations to students with

documented disabilities.

Computer/Software Sills

• Microsoft Office/Microsoft 365 (Access, Word, Excel, PowerPoint, Outlook, SharePoint)- Intermediate

Experience

• Salesforce.com Customer Relationship Management (CRM)- Extensive Experience

• CYMA VI Accounting and Payroll Management Software- Proficient Experience

• JDEdwards- Introductory Experience

• AS400- Introductory Expereince

• Lotus Notes- Introductory Experience

• SAP- Introductory Experience

Professional Affiliations

Society for Human Resource Management (SHRM) Spring 2014

Society for the Advancement of Management (SAM) Fall 2013

Professional Profiles

LinkedIn

www.linkedin.com/in/meghenunderwood

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