Loretta B. Hopkins

acf9je@r.postjobfree.com

P.O. Box 3315

Apollo Beach, FL 33572

Home: 813-***-**** Cell: 813-***-****

acf9je@r.postjobfree.com

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Plaza Harbour Island Condominium, Assistant Property Manager

A & P Management

Tampa, Florida

. Promoted to Regional Assistant Manager to the A & P Regional Manager

. Record and process accounts payable and receivable; monthly

reconciliation with Corporate Accounting Association income/expense

and research/update variables to ensure correct Budget reporting

. Attend and do the minutes of Board, Committee & other Associations'

meetings

. Walk the building to inspect that all is in proper order & do work

requests to correct any noted discrepancies

. Ensure that all vendors' contract and COIs are up-to-date

. Review and approve vendor invoices and tenant security deposits

. Responsible for accruals and variance reports

. Coordinate and resolve tenant concerns, and queries

. Update in Connect changes in Assn Rules & Regs; change of ownership;

start/end date of leases, parking spaces, mailboxes, storage units

October 2007 - 06/ 24/ 2014

* Responsible for the overall daily, basic needs of the

property and management office through daily updates

of logs reflecting accurate petty cash, owner payments,

disbursements forwarded to Corporate reconciliations

. Support the efforts of the Property Manager, Chief Engineer, Building

Engineer, Concierge

. Housekeeping, through administrative functions, promoting quality and

team work

. Ensure compliance with all local, regional and State laws

. Point of contact for all Regional Property Managers, Sales

Associates, Tenants, Owners, Contractors and Maintenance Personnel

regarding leases, sales, repairs or maintenance issues

. Coordinate and facilitate resident/contractor activities starting

from forms required to merit Board approval to commence work,

scheduling and review of completion of architectural improvements

according to standards especially for absentee owners

. Input of owner payments in Paylease and follow up with owners on past

due maintenance fees

. Liaison between developer and corresponding property management teams

to resolve tenant issues

Office Manager, Al Agents Realty May 2004 - May 2007 Tampa, Florida

. Office accounting including A!P, AIR, bank reconciliations, monthly

and year to date reports

. Direct the flow of inquiries and appointments for brokers, agents,

and prospective buyers or sellers

. Ensure completeness and accuracy of listings and contracts

. Update all transactions (listings, contracts, closing) in the MLS

Kings Point Condominiums, Repair and Maintenance Manager February 200 I

- May 2004 Sterling Management

Sun City Center, Florida

. Extensive tenant and vendor contact, oversaw all details of repairs

for over 5,000 units

. Bid solicitation and review for completeness, scheduling of work,

confirmation of work quality

. Ensure all vendors have current license and insurance documentation

. Assisted four on-site CAM's with all manner of condominium and

property management

. Resolve tenant complaints

Verizon Wireless, Assistant Retail Supervisor May 1995 - September 2000

Williamsburg, Virginia

. Resolve billing and account problems for wireless customers

. Assisting customers with any service needs

. Payroll reporting and work scheduling of employees

. Track and maintaining store inventory of equipment

. Produce branch monthly report as to income/deficit and overall

performance

. Managed retail store during periods when Manager was away

Education:

Graduate: College of the Holy Spirit, Manila Philippines

Bachelor of Science in Medical Technology

Post Graduate: University of Santo Tomas, Manila, Philippines

Passed Board Exam - Board Ce1tified

Others: J.O.B.S. Secretarial School, Manila, Philippi nes Basic &

Advanced Secretarial Course

Bob Hogue School of Real Estate

Community Association Manager License Course - Licensed

CAM

Learey Technical Center

Nursing Assistant Course - Board Certified Nursing

Assistant

Classes in Home Health Aide; Alzheimer's Disease & Related

Disorders; Blood Pathogens/Standard Precautions; CPR &

First Aid; Assisted Living Medication Class - Plaza West,

Sun City Center, FL

Certifications/ Licenses: B.S. Medical Technology - Board Certified

Medical Technologist

Certified Nursing Assistant - CNA145304

Certified Community Association Manager - CAM32806

American Heart Association Certified - CPR and AED

Program

State of Florida Notary Public

Skills:

All Microsoft Office products

Rent Roll, TOPS and CMIS (Customer Management & Information System),

Connect, Paylease, etc.

Various customer management and tenant based accounting programs

References: Records furnished upon request.

Contact this candidate