Zain Gangaram

Objectives

I am passionate about travelling and globalisation. I am an outgoing person

who possesses enough confidence to work as an individual and make logical

decisions on my own. I believe in teamwork and consistency. I am a self-

motivated person, very friendly, open to new ideas and I enjoy working with

people. Why I should be considered for this position is because I

understand different levels of service delivery, I know how to meet bench

mark standards and work in high pressurized sectors while meeting the needs

and wants of clients and even giving them a service better than what they

expected.

Personal Details

Address : 20 Aster Road, Primrose,

Johannesburg, Gauteng 1401

Telephone Number : +27 (0-415****** (H),

084*******/508-***-**** (C)

Best time of day to contact : Between 15:00-20:00 pm

(CAT);

09:00 and 14:00 (GMT)

E-mail : acf9ib@r.postjobfree.com

Skype ID :

Zain.gangaram/acf9ib@r.postjobfree.com

Date of Birth : 05/04/1992

Place of Birth : Lenasia, Johannesburg, South

Africa

Gender : Male

Country of Citizenship : South Africa

Country of Residence : South Africa

Date available to start working : 27 November 2014

Education

Educational Institution Name : Nelson Mandela Metropolitan

University

Location : 2nd Avenue Summerstrand, Port

Elizabeth

Education start date : 14/02/2011

Graduation Date : 22/04/2014

Field of study : Tourism Management

Work Experience

Company name : Wequassett Resort and Golf

club

Position : Server (full time)

Location : Harwich; Cape Cod; United Sates

Duration from : 15/05/2014 - present

Total Number of months : 5 months - present

Tasks and responsibilities:

. Communicating with guests in a professional and elegant fashion.

. Taking food and beverage orders from guests

. Providing an experience of fine dining in a 5 star dining room

. Seeing to it that guests expectations are met

. Advising and recommending cocktails, wines and food

. Controlling the station given to me

. Processing the guests payment: cash, credit card or debit card

Company name : Barnacle Bed and Breakfast

Position : Manager (full time)

Location : Port Elizabeth; South Africa

Duration from : 07/01/2013 - 10/04/2014

Total Number of months : 16 months

Tasks and responsibilities:

. Ordering stock for the B&B such as: breakfast items, room toiletries

and miscellaneous items

. Updating websites: availability of room occupancy and price changes or

policy changes

. Providing financial and legal advice to the owners

. Managing staff schedules

. Inspecting rooms after use to ensure it is ready for new arrivals

. Handling bookings that come through via email, phone or websites

. Dealing with general guest enquiries

. Assist in preparation of breakfast for the guests

. Maintain Guest flow through effective and affordable marketing

technics.

Company name : Cattle Baron / Georgiou

Position : Waiter, Barman, Assistant manager

Location : Sunridge; South Africa

Duration from : (01/06/2011-

07/2012)&(09/2012-01/2013)

Total Number of months : 18 months (Part time)

Tasks and responsibilities:

. Up sell and cross sell food and beverages

. Taking the food and beverage orders

. Serve customers food and beverages

. Ensuring the tables are crumbed down and ready for service

. Seating the guests

. Issuing the bill to the guests after their meal

. Processing the guests payment: cash, credit card or debit card

. Order stock when needed and continuously check the stock and supplies

. Calculate commission

. Deal with various customer complaints.

. Stand in for the manager when he was absent

. Assisted in managing and supervising waitron shifts

Company name : John Dory's

Position : Waiter (Part time)

Location : Walmerpark Mall, South Africa

Duration from : 01/06/2012 - 12/2012

Total Number of months : 6 months

Tasks and responsibilities:

. Link between customer and kitchen, placing guests order

. Interact with customers

. Advise customers on what to buy

. Serve food and beverages to guests

. Setting the table prior to service

. Ensure following companies health and safety rules and regulations

. Improved my skills on: accuracy, timing, friendliness and being

welcoming

Company name : Little Swallow

Position : Waiter and Barman

Location : Kabega Park; South Africa

Duration from : 01/04/2008 - 08/2010

Total Number of months : 26 moths (Part time)

Tasks and responsibilities:

. Up sell and cross sell of food and beverages

. Serve food and beverages to guests

. Take food and beverages orders

. Ensure the orders are correct

. Interact with guests

Skills and Qualifications

Languages and level : English fluent

: Afrikaans good

Computer skills :

. Microsoft Front Office

. Delfy -Basic Computer Program

. Night Bridge

. Pilot 1 & 2

Special awards certifications :

. Reading awards

. Class captain

. Head boy

. Sports captain in football and athletics

. Star in you award by Kellogg's

. Certificates for community work such as interact and meals on wheels

Interests and activities

. I enjoy surfing and as a part time job I coach people on how to surf.

. I enjoy listening to music

. I am a very active person who loves socializing and meeting new people

. I enjoy playing football

. I enjoy travelling and learning new things

References

. Wequassett Resort and Golf Club/Orhan 508-***-****/207-***-****

. Morven/Mandy Maclean: Barnacle B&B 041*******/083*******

. Greg Taylor: Cattle Baron 041*******/072*******

. Patrick/Lynita Kin: Little swallow 041*******

. Adrian: John Dory's 041*******

Contact this candidate