ALIGNING TALENT WITH STRATEGY TO

Edward F. Clemons, MBA, SPHR... ACHIEVE OVERALL COMPANY MISSION

**** ******* **** • Audubon, PA 19403 • H 610-***-**** • C 484-***-**** • acf9hc@r.postjobfree.com

Senior Human Resources Executive, MBA and West Point graduate with a track record of

driving human capital initiatives and cultural transformations across diverse industries,

delivering $240M of value. Combines vision, business acumen, compassion, and commitment

to excellence, to engage teams, optimize performance, and elevate morale. Consumm ate

leader, team builder and change agent able to forge key relationships and business

partnerships; experience across start-up, high-growth, turnaround and established operations.

Business Growth and Talent Acquisition – Spearheaded nationwide talent acquisition strategy and led

acquisition of 10 competitors to meet private equity mandate to drive exponential business growth.

Built training department, propelled workforce from 450 to 2,700 in 12 months. Fueled $70M in revenue

growth; slashed turnover from 88% to 33% and established 70 locations.

Change Management – Drove comprehensive change management strategy to support transition from

a geographical general manager model to a business unit model. Initiated leadership training and

talent assessment programs, created a centralized shared service center, reduced HR regions from 12

to six, and led acquisition integration. Saved $150M over three years and increased margins 11%.

Talent Management – Planned and implemented talent acquisition strategies, successi on planning,

performance management, leader training / development and talent review process across multiple

industries enabling talent alignment to drive growth and profitability.

Leadership Skills that Build Value

Talent Acquisition / Recruiting Cultural Transformation Strategic Planning

Employee / Labor Relations Talent Management Coaching and Mentoring

Performance Management Leadership Development Competency Development

THE USO OF PA AND SOUTHERN NEW JERSEY (LIBERTY USO), Philadelphia PA 5/2013- Present

Liberty USO is a chartered affiliate of World USO, a 501 C-3 nonprofit, with a general service area (GSA)

consisting of the state of Pennsylvania and southern New Jersey. Serving nine military bases and over

twenty National Guard Armories and Reserve Readiness Centers within the GSA.

BOARD CHAIRMAN

Responsible for the oversight, development and governance of the board of directors. Works closely

with the CEO to provide support that ensure programs and initiatives are executed effectively in the

best interest of service members and their families.

Provided leadership to the board and the Strategic Planning Committee to work together to develop

and execute a three year strategic plan that meets the changing needs of military service members

and their families.

65,000 members of our military were supported by Liberty USO staff or volunteers at Joint Base McGuire,

Dix and Lakehurst, either deploying to war or returning home. Feedback resulted in over 90% favorable

satisfaction rating.

At Philadelphia International airport 78,000 visitors (service members and families) travel to and from

their deployment overseas. At the USO lounge they are provided with comfort, care, and support.

Resulted in a satisfaction rating of 98%.

Planned and coordinated the most productive Gala in the 72 year history of Liberty USO. The 2013 Gala

yielded $338,918 of revenue, 63% over 2012 performance, and a profit of $236,916 which is an increase

of 70% over 2012 performance.

Edward F. Clemons, MBA, SPHR Page 2

VETERANS ACROSS AMERICA (VAA), New York, NY 6/2012 - 5/2013

A 501 (c) (3) organization with a mission to provide meaningful employment for returning veterans to serve

as mentors and role models to low income, inner-city youth in at risk neighborhoods.

INDEPENDENT CONSULTANT

As an independent contractor, served as advisor to the Chairman to develop strategy, programs and

operational plans.

In collaboration with selected board members, cultivated relationship with key potential funders,

politicians, corporate representatives, and others who are interested in providing support for our

mission.

Established infrastructure protocol /procedures for interview, selection, onboarding, and

payroll/benefits admiration for staff, Program Coordinators, and Veteran Adult Leaders.

Facilitated the design and development of a program (PROJECT VALOR) that had a focus to create

role models for children’s successful transition to adulthood and teach tools to make positive life

choices. This program has impacted over 200 at risk children between the age s 8-13.

A Career of Human Capital Innovation, Engagement And Collaboration

THE PENN MUTUAL LIFE INSURANCE COMPANY, Horsham, PA 4/ 2007 – 6/ 2012

$15B life and annuity company with 70 locations and 7,000 employees .

SENIOR VICE PRESIDENT, CHIEF HUMAN RESOURCES / ETHICS OFFICER

Handpicked by Chairman to lead enterprise-wide human capital strategies. Managed $3.5M operating

budget and provided oversight for $35M benefits, incentive compensation, and retirement plans b udget.

Led and managed team of 20. Built effective core processes with fully engaged Human Resources

department.

Representative Accomplishments

Served as confidant to outgoing Chairman and CEO; facilitated transition to new CEO; saving $150K in

consultant fees.

Led expense reduction that captured $10M in savings; oversaw $11M building refresh project that

saved $80K in annual energy costs.

Spearheaded payroll replacement project that elevated efficiency, quality, and data accuracy,

saving $400K; transformed health benefits from fully insured to self-insured, saving $2M in claim costs.

Restructured Human Resources department and STD, FMLA, and benefit calls, saving $1.2M while

maintaining high quality service levels.

Forged relationships with military communi ty, expanding talent pool of returning veterans.

JANNEY MONTGOMERY SCOTT LLC. Philadelphia, PA 9/2005-4/2007

SENIOR VICE PRESIDENT, DIRECTOR OF HUMAN RESOURCES

(Janney Montgomery Scott, Penn Mutual Subsidiary)

Led human capital processes and policies, benefits, staffing, compensation, leadership, development, and

employee relations. Managed operational budget of $1.5M and benefits / bonus plan budget of $25M+.

Representative Accomplishments

Led workforce reduction strategy that reduced expense by $6M.

Developed succession plans for Executive committee and key pers onnel; saving $850K in future costs.

Improved benefits offering and lowered 2012 benefits costs; renegotiated Mercer 401K fees,

implemented HDHP, and renegotiated stop loss contract, saving $1.5M.

Collaborated with Private Client group to successfully recr uit ~100 new financial advisors away from

competitors; doubled average production from $400K to $800K, increasing net income 30% over two

years.Instituted leadership development and talent assessment process that resulted in optimizing

placement of leaders and contributed to achieving firm’s overall strategic objectives.

Edward F. Clemons, MBA, SPHR Page 3

GENERAL FIBER COMMUNICATIONS, INC., Conshohocken, PA 4/2003 –7/ 2005

Start-up division of Cerberus and largest provider of fulfillment and construction services to broadband industry with $ 160M in

revenue and 2,700 employees.

EXECUTIVE VICE PRESIDENT OF HUMAN RESOURCES

Recruited to establish Human Resources infrastructure for rapidly expanding company that grew from $40M

in revenue to $160M and 70+ locations. Created all core HR processes, b enefits, 401K administration and

training. Managed 16 HR and training professionals and $2M budget. Served as coach and confidant to

CEO and senior leadership team.

Representative Accomplishments

Executed nationwide recruiting process that resulted in $50 M in revenue and hiring of 600+ technicians.

Led acquisitions and integrations of 10 competitors in 12 months, generating $70M in revenue.

Assembled and led team of 10 regional trainers; designed and rolled out three -week training program

that resulted in average 84.6% yield post on-job training and end of probationary period.

Stemmed high turnover by conducting focus groups to identify issues and implementing initiatives that

captured a 55% improvement in 18 months and saved $15M.

Ensured 401K assets were properly distributed following Chapter 7 bankruptcy filing.

NEW COURTLAND ELDER SERVICES, Philadelphia, PA 9/2001 –4/ 2003

Network of six long-term care located in Philadelphia serving underserved community, facilities with 2,000 employees and

$200M operating budget.

CHIEF HUMAN RESOURCES OFFICER

Recruited to build Human Resources infrastructure and direct team of 15 HR professionals with $800K

operating budget and $86M compensation / benefits budget. Introduced changes to benefits plan;

initiated suitability screening during hiring process; managed relationships with three unions.

Representative Accomplishments

Identified root cause of high turnover and improved from 77% to only 26%.

Initiated organization-wide leadership review process that led to improved qua lity of care and

oversight.

Established new compensation structure that increased market competitiveness.

Introduced benefits plan changes that provided employees with more choices while saving $500K

annually.

THE FRANKLIN MINT, Franklin Center, PA 8/2000 – 9/2001

$350M global leader in collectibles industry with 6,500 employees.

VICE PRESIDENT, HUMAN RESOURCES

Orchestrated worldwide Human Resources strategies, providing direct leadership to team of 20 in the US

and Europe. Managed $1.1M operating budget and $21M compensation and benefits budget.

Representative Accomplishments

Executed divestitures in fulfillment centers in the Netherlands and Australia and closure of retail offices

in Europe and US which captured $20M in savings.

Collaborated with outside consultant to devise comprehensive management training program that

achieved 80% favorable scores post-training.

Slashed turnover from 9% to 3%.

Edward F. Clemons, MBA, SPHR Page 4

UNIVERSITY OF PENNSYLVANIA HEALTH SYSTEM, Philadelphia, PA 7/1997 –7/ 2000

Nation’s first hospital with 500+ beds and employing staff of 3,000; merged with University of Pennsylvania.

VICE PRESIDENT, HUMAN RESOURCES PENNSYLVANIA HOSPITAL

Recruited to direct HR policies and practices for Human Resource, Patient and Staff Relations, Volunteer

Services, Medical Library and Pastoral Care departments of Pennsylvania Hospital. Led team of 24;

managed $700K operating budget and $900K compensation and benefits budget.

Representative Accomplishments

Instrumental in turning hospital around from negative to positive EBITDA through proactive recruitment

policies and participating in hospital-wide reorganization that saved $16M.

Recruited well-known orthopedic practice that drove $30M in incremental revenue.

Executed headcount reduction of 400 while retaining high morale and elevating service delivery.

Instituted customer service strategy that propelled patient satisfaction scores from 30th to 80th

percentile on 400-hospital peer group.

ST. PAUL COMPANIES, INC., St. Paul, MN 2/1994 –7/1997

12,000 person, multinational property and casualty insurance company.

DIRECTOR OF HUMAN RESOURCES

Chief Human Resources Officer for 3,000 person claims organization and leader of HR staff serving 6,000 US

employees, with 48 reports nationwide.

Representative Accomplishments

Executed change management plan that saved $150M in three years while increasing margins 5%.

Reorganized national claims organization improving alignment with underwriting, and saving $4.8M

through transition to virtual remote claim office.

Slashed HR costs $2.7M while elevating efficiency and customer service; created centralized Employee

Service Unit and reduced HR regions from 12 to six.

Implemented formal mentorship program that increased opportunities and visibility for high potentials;

reduced high potentials turnover 8%.

Introduced leadership development and succession planning process.

Early Experience

MANAGER OF HUMAN RESOURCES – Division of Ryder Systems, Dallas, TX

MANUFACTURING SUPERVISOR – Texas Instruments, Inc., Dallas, TX

LIEUTENANT COLONEL (retired) – United States Army

Edward F. Clemons, MBA, SPHR Page 5

Education

MBA – Temple University Fox School of Business, Philadelphia, PA

BS – United States Military Academy at West Point, NY

Professional Development

University of Michigan Business School, Human Resources Executive Program;

Labor Relations Institute, Kansas City, MO

Certifications

Senior Professional in Human Resources (SPHR)

Awards

Civilian- 2007 Delaware Valley Human Resources Person of the Year Runner Up

Savoy Magazine 2010 Top 100 Most Influential Blacks in Corporate America

National Association of African Americans in HR 2009 Trailblazer Award

Northwest Ohio African American Legacy Project Emerging Leader Award

Military- Army Parachutist Award (Airborne), Meritorious Service Medal,

Army Commendation Medal with 2 oak Leaf Clusters, Army Achievement Medal

Overseas Ribbon, Armed Forces Service Medal Veteran

Board Affiliations

Board Chairman – USO of Pennsylvania and Southern New Jersey

Board Member – Northwest Ohio African American Legacy Project

Treasurer – A Better Philadelphia

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