Shailen Bhavnani
C - *D / ** - C, Janakpuri, ( New Delhi, DELHI PIN: 110058 INDIA
( (091 11) 25530691 (R) / +91-954*******(M) (
acf9fm@r.postjobfree.com
Executive Summary
Commitment Leadership Integrity
A proven team developer and strategic leader who translates business
strategies into maximum profits commensurate with the best interest of
shareholders, customers, employees, and the public. An expert in enhancing
profitability; developing strategic lending initiatives; and growing each
segment of a high-quality loan portfolio. Knowledgeable of banking
regulations and proven track record of implementing the necessary controls
to ensure compliance. Dedicated to maintaining a reputation built on
quality, service, and uncompromising ethics.
Areas of Expertise
Strategic Planning Business Development Mortgage & Real Estate
SME and Retail Lending HR /Training /Admin Lending
Regulatory Compliance Operations Management Recovery Management
Deposits, Credits & Forex
Professional Experience
Bank Of India -H.O. Mumbai, INDIA
(1974 - 2000)
Premier Nationalised Bank Having International Operations
Junior Management To Middle Management Grade - Scale III Officer
(July, 1980-
December, 2000)
As Branch Head and Credits In-Charge, Responsible for the administration
and efficient daily operation of a full service branch office, including
operations, lending, product sales, customer service, in accordance with
the Bank's objectives. Developed new deposit and loan business; provided a
superior level of customer relations, and promoted the sales and service
culture through coaching, guidance and staff motivation; achieved
individual and branch sales goals through new business sales, referrals,
and retention of account relationships.
. Responsible for all aspects of lending requests including: origination,
processing, assessment and sanctioning of Credit facilities.
. Responsible for all administrative responsibilities as Branch Head at
different levels of Branches having business mix of upto Rs. 100 Crores.
. Managed Credits Portfolio aggregating over Rs. 200 Crores of an
Exceptionally Large Branch
As Personnel Officer, Responsible for HR Department functioning at Zonal
level for staff complement of over 3000 employees, and conducted all
promotions / transfers/postings / deployment of staff at over 100 branches
under administrative control.
Responsible for payroll accounting, processing and sanctions of all other
perquisites and facilities including Medical reimbursements, Leave Travel,
Official Tour and Travel reimbursements,maintaining of Staff records in a
fully computerised environment, and allied activities.
As Zonal Operations Head Officer, Responsible for Zonal level Banking
Operations and Audits of all Branches under control, Reporting to
Controlling Headquarters / Authorities (Reserve Bank Of India) of all
related aspects, including Frauds, Customer Service aspects, Conduct and
support for R.B.I. Inspections, External and
Statutory Audits of all Branches under control and other departments such
as Currency Chests, Inter-Office Reconciliation Departments and related
matters.
As Zonal Training Instructor and Trainng Head, Responsible for Training
activities for All staff upto Middle Managerial level as per Training
programme prepared based on H.O. guidelines, assessment of impact of
training, prepare curriculum / training programmes as per requirements, and
also for pre-promotion tests, co-ordination with Head Office level
programmes with top level external administrative Colleges/ Institutions
like MDI, for staff upto Senior Managerial level on Banking Concepts,
Legal Aspects of Banking, Marketing, Credits for SME, Retail and Tiny
sectors.
Achievements:
. Instrumental in driving Business growth and achieving all Targets set in
relation to Branch Business parameters, including business growth,
profitability and efficiency/ productivity.
. Achieved good growth in Business against stiff competition from New
Generation Private Sector Banks.
. Introduced Innovative practices in Recovery management of Bad debts
written off, and recovering over 90 % of Bad Debts, contributing to
record growth in profitability,
. Secured Merit -based promotion to Middle Management Cadre, topping the
list on All- India basis,
. Instrumental in co-ordinating Marketing Management Course for Senior
Managerial Cadre at Management Development Institute(MDI),Gurgaon, which
was rated Excellent by all Participants,
. Managed to Computerise service records of over 2000 Staff at Zonal
Personnel Department, thereby streamlining the functioning of the HR
Department for various assignments,
Bank Of Punjab Ltd. (Since merged with Hdfc Bank Ltd.)
(2001 - 2003)
A Premier New Generation Private Sector Bank
Assistant Vice President (March,2001-
November, 2003)
Oversaw the functions of HR, Training programs and technology, products,
customer service while serving as a Training Officer.
Supported All HR related activities such as Recruitments, Training,
Posting, Promotions, Transfers, Outsourcing, Payroll Accounting and
Reimbursements of various Official Tour /Travelling Bills, and for
perquisites, Taxation Salaries and Perquisites, all matters related to
Employees Provident Fund and other Personnel and Industrial relations
policy related issues such as Promotions, Retention Policy in a fully
Computerised environment.
Achievements:
. Instrumental in driving drown attrition rate in the Bank from above 10 %
to below 4%.
. Contributed to providing Training in Banking concepts and Practices, and
Technology-based training to Inductees, resulting in Improved customer
service and employee confidence in Operational banking.
. Managed all taxation matters related to Salaries of Staff, including
guiding them for Tax Planning investments and processing their Tax
deduction certificates within stipulated time-frame,
Al Nafees Proteins P.Ltd., New Delhi
(2004 - 2005)
An Upcoming Group Of Exporters
General Manager (Admin.) (May, 2004 -
May, 2005)
Responsible for Overall Administration and Staff Matters including
Recruitment of Staff at various levels. Repairs/ Maintenance Contracts,
Hotel / Air Booking Negotiations/ follow-up, etcetera.
General Correspondence with various authorities / Govt. Departments /
Municipal bodies, Internal Correspondence and Co-ordination with other
Branch Offices/ Factories/ Sites. Submission of MIS returns & Statements to
Statutory authorities including RBI/APEDA.
Responsible for Co-ordination/ Management of New Projects, Implementation
and liaison with Govt. agencies/ Municipal bodies, arrangement of
Clearances / Approvals from Govt. agencies, set-up of Best Practices and
Maintenance of Records/ Obtaining Approvals re: ISO/ HACCP/ PCB/ Min. of
Industries for Factory Licensing/ Certifications, etc.
Responsible for Managing all matters related to Legal matters including
those related to Properties/ Court processes follow-up with Legal
Counsels, Registration, etc.
HBN Group Of Companies, New Delhi
(2005 - 2009)
A Growing Group Of Companies With Diversified Interests
Chief Financial Officer for All Group Companies (October,
2005 - December, 2009)
Responsible for managing all financial matters of the over Ten Group
Companies, having interests in Dairying/Agri- based products (An
ISO:9001:2000 and HACCP Certified Company), Financial sector (NBFC &
Housing Finance) and Real Estate,Media sectors (TV News Channel), having
Gross Turnover of Rs.500 Crores.
Overseeing Administration and HR / IR related matters such as
recruitment, transfers, promotions, Disciplinary Procedures, Payroll, P.F.
/ ESIC, etcetera, for all Group Companies.
Managing all Legal matters, follow-up of NPA and related issues, Policy
decision matters related to financing/ operational aspects,
Administration including procurement / approvals for Furniture/fixtures,
maintenance / service contracts, leasing of premises, etcetera for all
Group Companies,
Management of all financial matters, deployment of funds, management of
accounts, taxation matters and overall control of Accounts, Audit and
Reconciliation of branches and H.O./ Group companies with over 100 accounts
and over 50 Branches all over India.
Achievements:
. Instrumental in driving Business growth from Rs. 40 Crores to more than
Rs. 500 Crores, and from 50 employees to nearly 500.
. Contributed in Senior management business-level discussions and decisions
involving new business vision and strategy, enterprise-level decisions,
standardization of best practices, and project governance oversight.
. Managed administrative, legal, and financial functions for both the Non-
banking Finance and Housing Finance company,
BNP India Group Of Companies, New Delhi
(2010 - 2011)
A New Generation Group Of Companies With Real Estate, Insurance &
Finance(Nbfc)
Chief Financial Officer for All Group Companies (March, 2010 -
December, 2011)
Responsible for managing all financial matters of Five Group Companies,
having interests in Agri- based products, Financial sector (NBFC &
Insurance) and Real Estate (An ISO:9001:2000 Certified Company).
Overseeing Administration and HR / IR related matters such as
recruitment, transfers, promotions, Disciplinary Procedures, etcetera, for
all Group Companies.
Managing all Legal matters, follow-up of NPA and related issues, Policy
decision matters related to financing/ operational aspects, Administration
including procurement / approvals for Furniture/fixtures, maintenance /
service contracts, leasing of premises, etcetera for all Group Companies,
Management of all financial matters, deployment of funds, management of
accounts, taxation matters and overall control of Accounts, Audit and
Reconciliation of over 30 branches and H.O./ Group companies
Achievements:
. Instrumental in driving Business growth from Rs. 25 Crores to more than
Rs. 100 Crores, and from 10 employees to nearly 100.
. Responsible for Senior management business-level discussions and
decisions involving new business vision and strategy, enterprise-level
decisions, standardization of best practices, and project governance
oversight.
. Managed administrative, legal, and financial functions for both the Non-
banking Finance Company and Insurance Company,
JVI Group Of Companies, New Delhi
(March, 2012 to Dec., 2012)
A New Generation Real Estate Company,With interests in Finance (Nbfc)
GENERAL MANAGER for All new Group Companies (March, 2012 -
December, 2012)
. Responsible for managing all financial matters of Three New Group
Companies, having interests in Agri- based products, Financial sector
(NBFC & Insurance) and Real Estate (An ISO:9001:2000 Certified Company).
. Overseeing Administration and HR / IR related matters such as
recruitment, transfers, promotions, Disciplinary Procedures, etcetera,
for all Group Companies.
. Policy decision matters related to financing/ operational aspects,
Administration including procurement / approvals for Furniture/fixtures,
maintenance / service contracts, leasing of premises, etcetera for all
New Group Companies,
. Management of all financial matters, deployment of funds, management of
accounts, taxation matters and overall control of Accounts, Audit and
Reconciliation of over 25 branches and H.O.
G LIFE Foods and Marketing, P.Ltd. Noida
(Jan, 2013 to Feb., 2014)
A New Generation Real Estate Company,With interests in Agri-porduce
Marketing .
CHIEF GENERAL MANAGER for All Group Companies (Jan, 2013 - February,
2014)
. Responsible for managing all financial matters of All Group Companies,
having interests in Agri- based products and Real Estate (An
ISO:9001:2000 Certified Company).
. Overseeing Administration and HR / IR related matters such as
recruitment, transfers, promotions, Disciplinary Procedures, etcetera,
for all Group Companies.
. Policy decision matters related to financing/ operational aspects,
Administration including procurement / approvals for Furniture/fixtures,
maintenance / service contracts, leasing of premises, etcetera for all
Group Companies,
. Management of all financial matters, deployment of funds, management of
accounts, taxation matters and overall control of Accounts, Audit and
Reconciliation of over 25 branches and H.O.
Best Net Profit Multi-state Credit Coop. Society Ltd., Ghaziabad
(March, 2014 till Date )
A New Generation Multi state Credit Cooperative Society,With interests in
Micro and Agri-Finance
GENERAL MANAGER (Operations & Admin) (March, 2014 Till Date)
. Responsible for managing all financial, operational and Administrative
matters of Society, having interests in Agri- based lending and deposits
mobilisation, Micro finance sector (An ISO:9001:2000 Certified Company).
. Overseeing Administration and HR / IR related matters such as
recruitment, transfers, promotions, Disciplinary Procedures, etcetera,
for the Society.
. Policy decision matters related to financing / operational aspects
including framing of operational guidelines for deposits and advances.
Plans for deposit schmes/ credit schees,etc,, Administration including
procurement / approvals for Furniture/fixtures, maintenance / service
contracts, leasing of premises, etcetera for the Society,
. Management of all financial matters, deployment of funds, management of
accounts, taxation matters and overall control of Accounts, Audit and
Reconciliation, Compliances of over 25 branches and H.O.
Education
Bachelor Of Science (Special)
(1st Division), Bhartiya Vidya Bhavan's R.A. College Of Science -
Ahmedabad, Gujarat University
Bachelor of Laws (Special)
(2nd Division), Gujarat Law Society's Sir L.A. Shah Law College -
Ahmedabad, Gujarat University
Post Graduate Diploma In Financial Management
Distance Education, Annamalai University, - Annamalai Nagar (Tamil Nadu)
Post Graduate Diploma in Marketing Management
School Of Correspondence Studies (Distance Education),Indira Gandhi
National Open University,
New Delhi
Professional Organizations and Affiliations
Certificated Associate Of The Indian Institute Of Bankers (CAIIB),
Indian Institute Of Banking & Finance, Mumbai