R O B E RT E . L A I R

*** ******* ***** *****: 615-***-****

Hermitage, TN 37076 Email: acf9ev@r.postjobfree.com

D IRECTOR

I N F O R M AT I O N T E C H N O L O G Y / C L I N I C A L O P E R AT I O N S

MORE 34 Y E A R S O F E X PA N S I V E, D I V E R S I F I E D E X P E R I E N C E I N C L U D E S 17 YEARS AS A MANAGERIAL LEAD,

THAN

S UPERV IS OR, AN D D IRECTOR, 15 I T / I S A P P L I C AT I O N S, A N D

YEARS OF EXPERIENCE IN MEDICAL

A D D I T I O N A L E X P E R I E N C E D E V E L O P I N G C U R R I C U L A A N D T E A C H I N G M E D I C A L L A B O R AT O RY T E C H N I C I A N S .

E S TA B L I S H G O A L S A N D P R I O R I T I E S T O I M P L E M E N T C L I N I C A L A P P L I C AT I O N S Y S T E M S A N D T H E

A R C H I T E C T I N G O F C L I N I C A L A P P L I C AT I O N S I N F R A S T R U C T U R E . T R AV E L E D U N I T E D S T AT E S

ACROSS THE

F O R O V E R F I V E Y E A R S A S A C O N T R A C T O R A S S I S T I N G FA C I L I T I E S I N R E B U I L D S A N D S TA F F I N G . H I G H LY

C O M P E T E N T C L I N I C A L S K I L L S W I T H E X C E L L E N T M A N A G E M E N T M I N D A N D S K I L L S W I T H D E M O N S T R AT E D

A B I L I T Y T O P E R F O R M C L I N I C A L P AT H O L O G Y L A B O R AT O R Y T E S T S O F V A R I O U S C O M P L E X I T Y, E S T A B L I S H

P R O C E D U R E S, T R A I N A N D D E V E L O P S TA F F, E N S U R E Q U A L I T Y C O N T R O L A N D C O M P L I A N C E . OWNED AND

O P E R AT E D T W O S U C C E S S F U L P R I VAT E B U S I N E S S E S, F U N C T I O N I N G A S C H I E F E X E C U T I V E A N D O P E R A T I N G

OFFICER, CHIEF FINANCIAL OFFICER, AND HUMAN RESOURCES MANAGER.

AREAS OF EXPERTISE

Clinical Applications Technology Needs Analysis & Implementation Laboratory Management

? ? ?

Consensus Building & Teaming Organizational Leadership

Regulatory Guidelines

? ? ?

Profitability Improvement Course Curriculum / Teaching

Information Technology ? ?

?

Performance Optimization Problem Resolution

System Security / Confidentiality ? ?

?

KEY SKILLS ASSESSMENT

Clinical Applications ? Lead current and planned clinical application services and systems in alignment with IT&S strategic

plans and facility needs. Support of Meditech, Cerner, HMS, Medhost, McKesson, Pyxis clinical applications. Involved in Go

Lives, Implementations, builds, reports, interfacing and product testing/QA, Proficient with HL7and SQL. Worked with

applications in areas of Nursing, Laboratory, Radiology, Emergency Services, Surgery, Registration and Billing. Recently

promoted over 40 other analyst whom had multiple more years of service but told my skills excelled. Experience with I Series

AS400, Identity Management, Active Directory, Rules, Security and builds. SEE BELOW PAGE 3

Laboratory Operations ? Ensure that systems are in place for valid, accurate test results. Implement policies, procedures, and

standards that meet licensing requirements. Expertise in personnel management, operation restructuring, rebuilds, and process

improvements using Lean Processes.

Instructor/Teaching- Multiple years of experience as a trainer, instructor, leader and go to staff member. Excellent instructor

skills that has produced proven success amongst all I worked with. Above average ability to communicate with others and

produce excellence. The students I taught all passed rigorous state and national exams with 86% passing in the upper 5

percentile. Very effective team builder.

Management: Team Building and Training Specialist. Proven ability to successfully analyze an organizations critical business

requirements, identify deficiencies and potential opportunities and develop innovative and cost effective solutions for enhancing

competitiveness, increased revenues and improving customer service offerings. Hands on Strategic Planning, Business unit

development, Project and Product Management and System Engineering Strategies. Strong technical and business qualifications

with proven track record. Lead diverse teams of Professionals to new levels of success in IT, Healthcare, business and

Education. Dynamic and detailed oriented. I am only successful if my company is successful.

PROFESSIONAL EXPERIENCE

Robert E. Lair Resume, Page 2

COMMUNITY HEALTH SYSTEMS, Franklin, TN. 2011 ? 2014

Senior Clinical Applications Systems Analyst

? Supported 16 clinical applications across 206 facilities in the CHS network.

? Resolved applications problems encountered daily by local IT personnel, administrative and medical personnel.

? Assisted other clinical applications systems analysts and contributed to implementation of new applications.

? Accountable for the training and proficiency of personnel in the use of applications.

? Creatively solved problems and conflicts and established excellent rapport with support teams.

? Processed an average of 1,700 inbound and outbound technical support calls per month, leading team ticket resolutions

for two years.

? Contributed to execution of project plans including requirements documentation, user acceptance testing, product

launch and training, stabilization, and communications to end users and customers.

? Liaised with infrastructure administrators and software developers to assist in resolving support issues.

? Recommended, scheduled, and performed software improvements, patches, upgrades, and purchases.

? Addressed and followed change management processes to ensure corporate compliance.

? Built credibility, established rapport, and maintained communication with stakeholders and business partners at

multiple levels including externally.

? Ensured compatibility of FirstNet clinical applications within the Cerner systems.

FORTIS COLLEGE, Nashville, TN 3/2011 ? 6/2011

MEDICAL LABORATORY TECHNICIAN PROGRAM INSTRUCTOR AND DIRECTOR

? Created curriculum to address the academic and intellectual needs of students, applying progressive teaching

techniques and use of interactive learning media to provide effective training.

? Achieved 100% completion rate for students preparing for State Medical Boards and National Certifications.

? Recognized by students, peers and corporate office for the academic success of students taught.

PATIENTS CHOICE MEDICAL CENTER, Erin, TN 6/2010 ? 2/2011

CONTRACT MEDICAL LABORATORY TECHNOLOGIST

Performed basic, routine and advanced laboratory procedures in the all areas of the laboratory, maintaining in depth

?

knowledge of techniques, principles and instrumentation and familiarity with all testing procedures.

Determined acceptability of specimens by performing visual inspections or by recognizing abnormal/unusual results, and

?

documented unacceptable specimens.

Maintained quality assurance policies and procedures to ensure the validity of results.

?

Recognized factors that affect measurements and results and react with predetermined protocols.

?

Performed quality control for all testing and meets established ranges before patient results are released, and maintained a

?

safe and efficient working environment.

Interacted with patients and medical personnel and managed the laboratory during weekends with full authority to make

?

decisions, direct lab staff, implement quality control and maintain lab instrumentation.

Contributed to process improvements, and the laboratory computer system as HMS super user.

?

BLOUNT MEMORIAL HOSPITAL, Maryville, TN 12/2009 ? 5/2010

CONTRACT MEDICAL LABORATORY TECHNOLOGIST

Provided weekend laboratory coverage in 12 hours shifts, providing lab testing, results and support for nursing and

?

doctors in all areas of the clinical lab, including chemistry, hematology, blood bank, microbiology, serology and

urinalysis.

Implemented instrumentation quality control and maintenance, managing all areas of lab work, including the providing of

?

direction for phlebotomy staff.

BLUEFIELD REGIONAL MEDICAL CENTER, Bluefield, TN 5/2008 ? 11/2009

CONTRACT MEDICAL LABORATORY TECHNOLOGIST

Started up new weekend laboratory service with up to 16 hour shifts, including development of weekend procedure and

?

policies manual.

Supervised and scheduled personnel, and received recognition for making weekend operation successful.

?

Robert E. Lair Resume, Page 3

Additional Contract Medical Laboratory Technologist positions with Quest Diagnostic Laboratories, Las Vegas, NV,

University of Texas Southwestern Dallas, Dallas, TX, and Western Arizona Regional Medical Center, Bullhead City, AZ,

Winchester Memorial Hospital, Winchester, MA, Tennessee Christian Medical Center, Portland, TN, St. Vincent Memorial

Hospital, Taylorville, IL, Ashe Memorial Hospital, Jefferson, NC, University Medical Center, Lebanon, TN, Ringgold County

Hospital, Mount Ayr, IA, Phelps Memorial Hospital, Holdrege, NE.

Permanent Medical Laboratory Technologist positions include National Reference Laboratories, Nashville, TN, American Red

Cross, Nashville, TN, Centennial Medical Center, Nashville, TN. Sumner Regional Medical Center, Gallatin, TN, and Stones

River Medical Center, Murfreesboro, TN. Patients Choice Medical Center, Erin, TN.

Volunteer Work

HOME OWNERS ASSOCIATION PRESIDENT

Big Brothers of America Participant

E DUCATION & TRAINING

Master of Business Administration, Healthcare Management, Western Governors University, Salt Lake City, UT

Graduated with Honors, Top 3% of Class

Bachelor of Science, Business Management, Western Governors University. Salt Lake City, UT.

Graduated with Honors, Top 2% of Class

Associate of Applied Science, Medical Laboratory Technician, Fortis College. Cookeville, TN

GRADUATE COURSEWORK

Business Management & Communications, Management Information Systems, Financial Accounting, Managerial Statistics,

Management Communication, Strategic Leadership

L ICENSES & CERTIFICATIONS

Tennessee License as Medical Lab Tech Generalist number #9530

American Medical Laboratory Technologist Number # 4576

Nevada license As Medical Lab Tech Generalist Number #19776CM-0

West Virginia State Licensure, Medical Lab Tech Generalist

ISERIES AS400, IDENTITY MANAGEMENT AND ACTIVE DIRECTORY SKILLS

? Supported ISERIES AS400 Nursing, Laboratory, Pharmacy, Billing and Patient Registration. Troubleshooting.

? Involved in client specific builds for all modules. Research and fix interfacing issues.

? New client implementation, new equipment and new product updates

? Username and password issues or corruptions. Syncing of Passwords with Active Directory

? Setup of new CHSFTP accounts

? Manually migrating AS400 accounts with IMANAGER.

? Involved in AS400 Access Report Process

? SFTP User Creation Procedures, Changing Passwords on the SFTP site

Robert E. Lair Resume, Page 4

? Pre-Sim Comparison Report Process

? Apache search settings for extracting, META IDS and META Attributes for search setup

? Provisioning accounts on multiple AS400

? Systems

? Positive pay authority

? SAVSECDTA settings

? Change User Auditing, Setup and diagnose User profiles

? HIM Security Setup

? AS400 Group Profiles, Role Codes

? ISERIES Data Transfer,

? Fax Administration

? GL Setup, Create ACS Groups and linking

? Building Clinical Decision Support rules (CDS)

? Start and Stop interfaces and troubleshoot errors.

? User set up in Active Directory

? Syncing of Active Directory to AS400

? Active Directory Rights and Provisions, Unlock accounts etc.

? Active Directory Audit and Compliance

? Active Directory Management Reports

? Identity Management setup, rules and regulations.

? New Employee setup and terminated employee deactivation

? Worked with Security Team at Community Health Systems in processes involving Active Directory and Identity

Management in regards to Clinical Applications issues, user provisioning issues and users not able to access CHS

systems.

Contact this candidate