Todd A. Masters

*** ********* ****** **, ***** Rapids, MI 49546

(C) 616-***-****, (email) acf98z@r.postjobfree.com

Supply Chain Professional:

Inventory Management, Purchasing, Project Management

Supply Chain Professional with over 25 years of success within varied industries including

Healthcare, International Trade, and Warehouse Management Software Solutions .

Consistently delivered in various roles and experiences, specializing in inventory

management, forecasting, purchasing, logistics management, pro ject management and

account management. Utilizes strong leadership, interpersonal, and customer relationship

skills, along with a professional demeanor to make strong contributions to any organization.

Professional Strengths & Skills

• Extensive leadership experience • 15-years’ experience in forecasting and

inventory control management • 10 years’ experience in international

purchasing • Project management skills • Strong analytical and communication

skills • Extensive experience in international logistics for both ocean container

freight and air freight • Extensive experience working with U.S. Customs, FDA,

USDA, Bureau of ATF • Fostering of customer relationships and account

management • Working knowledge of warehouse management systems •

Hold BS and MBA degrees • Published author • Proficient in Microsoft Office: Word,

Excel, PowerPoint, Project, Outlook

Career Summary and Accomplishments

Director of Logistics

Michigan Blood, Grand Rapids, MI 48103 (2010 - Current)

o Responsible for all aspects of the inventory management and distribution of

blood products distributed to approximately 40% of hospitals state-wide

throughout Michigan.

o Directed state-wide operations including order fulfillment, product

distribution, transportation, fleet management, and inventory control

originating from three distribution center, as well as inter-state commerce

between other blood centers nationally.

o Achieved 99% order fill rate for hospital partners while simultaneously

driving down blood component expiration rates to new company lows.

o Procured an annual average of $3.5 million worth of blood components from

blood centers around the country in order to meet Michigan Hospital demand

on a timely basis, due to specialty patient/product needs, increased overall

demand, or shortcomings in collection.

o Play a key strategic role and impact all parts of the organization’s blood

component supply chain including donor recruitment approaches, call center

management, mobile blood drives, component manufacturing strategies,

distribution practices, transportation and fleet management, hospital

satisfaction and relations, as well as market growth strategies.

Todd A. Masters

Project Manager

Infor Global Solutions, Inc., Grand Rap ids, MI 49512 (2006 -2009)

o Successfully directed warehouse management system implementation

projects from point of post-sale through full implementation by customer,

o Satisfied customer business requirements through coordinated efforts of

internal project team that could include up to 7-8 technical and application

experts, as well as working with resources within the customer project team.

o Consistently met project budget goals within required time frame.

o Generated revenue from existing customer base through after-market

services, including upgrades, modifications, application consulting, and other

post-implementation opportunities.

Account Manager

Provia Software, Inc., Grand Rapids MI 49512 (1999-2006) – Provia Software was

acquired by Infor Global Sol utions in 2006

Achieved consistently high retention rates and customer satisfaction levels by

o

managing customer relationships for over 40 accounts operating with the

FourSite warehouse management software solution, targeted for 3 rd party

logistics providers.

Responsible for all facets of customer relationship, including generation of

o

revenue through post-implementation sales of products and services for

software program customizations, hardware and software upgrades,

integration with third party applications, application or business consulting,

and training.

Doubled monthly revenue quota.

o

Director of Purchasing and Logistics

Albert Uster Imports, Inc., Gaither sburg, MD 20877 (19 89-1999)

o Directly responsible for forecasting, purchasing, inventory control, and

logistics for specialty food importer & distributor of over 1000 stock items, as

well as several hundred special order products purchased on a monthly bas is

from over 30 European suppliers, as well as dozens of domestic vendors.

o Coordinated logistics and importation of approximately 75 ocean freight

containers annually, as well as numerous air shipments originating from

central Europe to distribution warehouses across the U.S.

o Managed inventory levels, flow of goods, and overall distribution operations

of four U.S. warehouses, ranging from Gaithersburg MD, to Honolulu HI.

o Coordinated procurement and logistics of raw materials and contracted

blending and packaging for over 40 tons of powder mixes annually.

o Served as organizational lead for all purchasing, logistics, assembly, and

warehouse operations, with direct or indirect responsibility for nearly 30

employees across the organization.

o Influenced strategic direction on all aspects of company operations including

product selection, product development, vendor selection and relationships,

pricing, sales, marketing, and overall company philosophy.

Education

Master of Business Administration (2011)

Cornerstone University, Grand Rapids, MI

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Emphasis on leadership development and the global business

environment

Bachelor of Science - Packaging Engineering (1984)

Michigan State University, East Lansing, MI

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