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Customer Service Representative

Location:
Louisville, CO
Posted:
October 06, 2014

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Resume:

Suzanne Giroux

Denver, CO

acf98r@r.postjobfree.com

719-***-****

SUMMARY

Staffing specialist with over 2 years’ experience with a focus in the IT and Engineering fields.

I welcome new challenges that will allow me to assist in helping contribute on a daily basis.

WORK EXPERIENCE

ConsultNet; Jr. Recruiter/Sourcing Specialist

Denver, CO 06/2012 to 09/30/2014

National Jr. Recruiter/Sourcer of IT and Engineering candidates for contract, contract to hire and direct

hire positions.

Responsible for accurately identifying candidates to properly fit into technical positions with our clients.

Updating candidate files with their qualifications and forwarding information to the senior recruiting staff.

Strong sense of urgency to help fill jobs for our clients. Continuously hitting and exceeding my weekly

metrics:

- 15 phone interviews a day

- 2 submittals a day

- 10 night calls a week

- 200 calls a week, minimum.

- 40 business leads a month

Maintain the integrity of the database, entering detailed notes under the candidate’s profile.

Programs used: ATS - JobDiva; E-mail - MS Exchange; LinkedIn.

EOA/CCA; Customer Service Representative/ CenturyLink final billing department

Denver, CO 11/2011 to 06/12

As a final billing department representative I was responsible for making payment arrangements for past

due accounts. Knowledge of various CRM systems and the ability to retrieve customer account

information necessary to resolve the account.

Imperial Credit Systems; Lead House Collector

Colorado Springs, CO 02/2010 to 10/2011

As the Lead House collection agent I collected on past due debt contracted through various clients. My

primary work included scheduling payment arrangements, recovering debt, using skip tracing tools, and

managing two other house collectors with their duties.

Home Health Care; Care Giver

Grand Junction, Co 04/2007 - 11/2009

As a care giver my responsibilities included transporting patients, distributing medication, cooking a strict

healthy diet, and providing a positive atmosphere for my patients to pursue a healthy state of wellbeing.

Redlands Mesa Golf Course; Coordinator, Pro Shop store manager

Grand Junction, CO 07/2005 - 05-2007

My primary duties included managing pro shop store, scheduling staff, and maintaining a basic

knowledge of professional golf equipment. I was then promoted to Event Coordinator. I was in charge of

scheduling corporate /private events, tending to guest needs, and managing a staff of 15-30 employees.

Updergraff; Owner

Grand Junction, CO 01/2000 - 06/2007

Contract welding in the natural gas industry. As a part owner and project manager my primary

responsibility's included office administration, accounts payable/receivables, Human Resources, payroll

and organizing the daily work schedule for a crew of 3-6 employees.

EDUCATION

Pueblo Community College Associates Degree – Radiological Technologist 1993 - 1995

Pikes Peak Community College Pre Requisites 1991 – 1993

References

Available upon request



Contact this candidate