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Customer Service Manager

Location:
Los Angeles, CA
Posted:
October 06, 2014

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Resume:

Diana Y. Valdez

773-***-**** (Phone)

acf96f@r.postjobfree.com

CAREER OBJECTIVE:

Highly motivated and trained professional seeking an opportunity to obtain a position that

will challenge and utilize my skill set in Title Insurance.

PROFESSIONAL EXPERIENCE:

Greater Illinois Title Company Chicago, IL

08/2012 08/2014

Closing Services Coordinator

Work closely with and provided exceptional level of customer service in person and electronically both

internally to fellow co workers and externally to Lenders, attorneys, Brokers and paralegals.

Scheduled and organized the daily calendar for Real Estate closings.

Updated and reviewed title commitments Obtained title clearance.

Worked on the Ram Quest and Cisco systems.

Processed and provided Closing Protection Letters.

Obtained, processed and balanced closing figures for HUD settlement statements.

Doctor Auto Body Chicago, IL

Front office Director

08/09 07/12

Filed and maintained company records electronically and manually.

Submitted orders for work order completion.

Responsible for insurance claim processing and follow up calls.

Maintained a daily inventory of office supplies.

In charge of Customer service calls and processing of work done.

Responsible for distributing written correspondences.

Communicated, processed and responded to received email requests.

Collision Recovery Inc., Chicago, IL 10/03 07/08

Manager

Faxed, filed and mailed important documents for the company and customers

Handled confidential paperwork

Established ongoing Customer relationships for the company.

Processed monthly expense and fuel reports.

Assisted with weekly payroll and year end tax filing

Extensive and detailed work order entry.

Processed accounts received and payable.

Skills:

MS Office, Word and Excel

Bilingual (Fluent in Spanish)

Exceptional Customer Service abilities

10 key punch

Organization

Team

Ramquest

References are available upon request.



Contact this candidate