**** ***** ****** ******, ****

AMANDA J. ZACHARIAS 43612

Home: 419-***-**** Cell: (419)

*** ****

acf8zn@r.postjobfree.com

October 3, 2014

To Whom This May Concern:

I am interested in applying for the Recruiter position that was recently advertised on the company’s website. Please accept my

cover letter and resume as a starting point for consideration for this vacancy. It is with great interest that I apply for this posting

and would like to take the opportunity to present my qualifications.

For over two years I worked as a Job Developer at Harbor where I worked with individuals from all walks of life to meet their

vocational goals. Through the process, I have assisted consumers with interview preparation and job seeking skills training. I

believe that these skills correlate well with the responsibilities of a recruiter. Having the ability to read people and recognize

their strengths is one of my greatest abilities. In my role as a Job Developer, I worked with many resources within the

community and built solid professional relationships. I believe that all relationships are build on effective communication and

feel that this is one of my strongpoints and this will be necessary as a recruiter. I work well in fast paced environments and

encourage teamwork. I am confident that these skills will prove to be an asset to Job1USA.

I look forward to interviewing with you and discussing my possible contribution to the team as I know my experience in job

development will be an asset. You may reach me at 419-***-**** or by email at acf8zn@r.postjobfree.com.

Thank you for your time and consideration.

Sincerely,

Amanda J. Zacharias

Amanda J. Zacharias

1159 Cribb Street Toledo, Ohio

AMANDA J. ZACHARIAS 43612

Home: 419-***-**** Cell: (419)

389 2380

acf8zn@r.postjobfree.com

Overview

Customer Service Excellence and Highly Organized

Exceptional Interpersonal and Communication Skills

Advanced Proficiency in Computer Knowledge and Skills

Applicable Knowledge of Field Terminology and Processes

Database and Specialized Software System Utilization

Service Billing and Transaction Processing

Ability to Type Over 60 WPM and Proficient with Microsoft Office Suite

Experience in Developing, Implementing, and Evaluating Individualized Service Plans

Experience

Counselor Assistant, Compass, Toledo, OH; 2014 Present

Responsible for providing support, reassurance, and counseling to patients in the residential program.

Responsible for completing admissions, discharges, facilitating and leading group sessions, and initiating

individual discussions, as well as patient supervision and observation. Performs OCDPB Twelve Core

Functions and Competencies (including screening, intake, orientation, assessment, treatment planning,

counseling, case management, crisis intervention, client education, referral, consultation, and

documentation) under the supervision of the licensed independent chemical dependency counselor.

Key Responsibilities:

Provides ongoing support of patients’ individual recovery processes.

•

Provides quality chemical dependency treatment according to program and agency requirements.

•

Utilizes appropriate motivational techniques to engage patients in successfully completing their treatment.

•

Maintains case records and reports accurately and completely.

•

Communicates and cooperates with peers and medical staff to insure quality patient care.

•

Adheres to and practices the OCDPB’S Code of Ethics for Chemical Dependency Professionals, both in the workplace and

•

in the community.

Job Developer, Harbor, Toledo, OH; 2012 2014

Showcases active listening, critical thinking, time management, and complex problem solving skills to

assist consumers from all walks of life in reaching their vocational goals. Adapts to each consumer’s

needs in order to provide the best services possible.

Key Responsibilities:

Monitor and record consumers’ progress to ensure that goals and objectives are met.

•

Prepare and maintain narratives of consumer progress to form reports that are sent to rehabilitation counselors.

•

Analyze information from interviews, work try outs and community based assessments to form reports for rehabilitation

•

counselors.

Assist consumers with identifying barriers to employment and finding solutions to barriers.

•

Prepare consumers for interviews and employment through intensive job development and job seeking skills training.

•

Communicate with many personnel to provide feedback on job development process to consumer and rehabilitation

•

counselors.

Maintain close contact with clients during job training and placements to resolve problems and evaluate placement

•

adequacy.

Develop and maintain relationships with community referral sources.

•

1159 Cribb Street Toledo, Ohio

AMANDA J. ZACHARIAS 43612

Home: 419-***-**** Cell: (419)

389 2380

acf8zn@r.postjobfree.com

•

•

Experience (Cont.)

SUNLIFE RELATIONSHIP DEVELOPER, SUN FEDERAL CREDIT UNION, Toledo, OH; 2007 2010

Initially hired as a Member Service Representative but showcased exemplary relationship building skills.

•

After one year of service was promoted to SunLife Relationship Developer, a position created specifically

to employ demonstrated skills. Initiated warm and cold calls to cross sell products and services to members

increasing member loyalty to the credit union. Developed training material, including presentations, to assist

member service representatives (MSRs) in cross selling to increase member loyalty to the credit union.

Looked upon to train MSRs struggling with SunLife Rewards program.

•

Key Contributions:

Contributed to the outstanding growth of member loyalty and loans at the Executive Parkway Branch which was

•

named most successful branch earning the SunLife Award in 2009.

•

Customer Service Representative, First Federal Bank, Perrysburg, OH; 2006 2007

Seasonal Florist, Michael’s Crafts, Rossford, OH; 2004 2005

Page, Harris Elmore Public Library, Elmore, OH; 2003 2004

Education

Social Work Major, Lourdes University, Sylvania, OH 2012 Present

Social Science Club Member, Deans List

•

Business Major, Owens Community College, Perrysburg, OH, 2006 2007

Honors

•

General Studies, Bowling Green State University, Bowling Green, OH 2005 2006

PSEOP Program, Honors

•

Perrysburg High School, Perrysburg, Graduated in 2006

PSEOP Program, Honors Diploma

•

Certifications

HeartSaver First Aid CPR AED Certified

Chemical Dependency Counselor Assistant Certified

Nonviolent Crisis Intervention/CPI Certified

Mental Health First Aid Certified

References

Hanna Wutrick, CDCA, Compass 330-***-****

Jessica Lajiness, AoD Treatment Services, Harbor 419-***-****

Jason Johnson, Job Developer, Harbor 419-***-****

Contact this candidate