MARY GRAY

**** ****** **** ******, ** *****

Ph: 563-***-**** acf8va@r.postjobfree.com

Professional Summary Service-oriented Baker with 20 year background in Bakery Retail. Core competencies include management, customer service, and skilled production as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.

Skills

Administration and Management

Experience

Assistant Bakery Manager Hyvee

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Customer and Personal Service

Complex Problem Solving

Judgment and Decision Making

Manage the movement of goods into and out of production facilities.

Oversee activities directly related to making products or providing services.

Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.

Time Management

Sales and Marketing

Instructing

Quality Control Analysis

Apr 2014 -Present MIlan, Il

Bakery Manager HyVee

Oversee activities directly related to making products or providing services.

Set oven temperatures and place items into hot ovens for baking.

Combine measured ingredients in bowls of mixing, blending, or cooking machinery.

Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers.

Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.

Place dough in pans, molds, or on sheets and bake in production ovens or on grills.

Adapt the quantity of ingredients to match the amount of items to be baked.

Check the quality of raw materials to ensure that standards and specifications are met.

Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.

Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.

Operate slicing or wrapping machines.

Develop new recipes for baked goods.

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties.

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

Nov 2013 -Apr 2014 Muscatine, Ia

Bakery Manager HyVee

Oversee activities directly related to making products or providing services.

Cake Designer HyVee

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Plan and direct activities such as sales promotions, coordinating with other department heads as required.

Plan store layouts or design displays.

Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Manage staff, preparing work schedules and assigning specific duties.

Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Plan and direct activities such as sales promotions, coordinating with other department heads as required.

Develop or implement product-marketing strategies, including advertising campaigns or sales promotions.

Plan store layouts or design displays.

Dec 2005 -Nov 2013 Davenport, Ia

Jun 1994 -Dec 2005 Davenport, Ia

Prepare or maintain inventory or production records.

Education

GED: general Muscatine High School

Direct or coordinate bakery deliveries.

Order or receive supplies or equipment.

Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.

Decorate baked goods, such as cakes or pastries.

Check the quality of raw or cooked food products to ensure that standards are met.

Muscatine, Ia 5/1982

Contact this candidate