Tera M. Smith

**** ********* ***** - *** **

Westlake, Ohio 44145

Cell 440-***-****

acf8u7@r.postjobfree.com

OBJECTIVE

Currently seeking a position using my excellent business and

administrative skills as well as my extremely strong

people/communication skills. Considered a highly motivated,

self-starter type of person. Possess strong capability to

multitask while maintaining an excellent work ethic. Very

willing to learn.

EXPERIENCE

03/13-present Sales Associate - Massage Envy

Westlake, OH

. Responsible for selling annual memberships to the Massage

Envy Wellness Plan. This includes scheduling appointments,

personal interviews, and follow-up to encourage sign-up.

. Perform scheduling, check-in and check-out duties of clients.

. Handle accounts receivable functions. This includes

contacting people who owe on their membership via telephone

and recording payments as they are received in the Millennium

client database.

. Schedule appointments for existing clients, including

reminder phone calls and emails.

. Daily close out duties include balancing the register, bank

deposits and reconciling with the computer financial system.

This involves a strong knowledge of MS Excel.

. Light cleaning responsibilities are performed on a regular

basis.

04/12-01/13 Children's Ministry Administrative Support - Journey Community

Church

Fairview Park, OH

Scheduled and administrated 50+ people in volunteer positions in children's

department.

Developed pre-school lesson plans for 2 church campuses located in the

Cleveland area encompassing five (5) different church services weekly.

Taught weekly children's Bible lessons at various services including

developing illustrations.

Excellent phone skills - contacted 25+ people weekly to organize meetings

and volunteer support.

Planned church-wide and community events such as Vacation Bible School and

film events. This involved the coordination of people, activities and

lesson information.

Coordinated and utilized several automated systems for tracking people,

lessons, and service schedules. Very acquainted with several Internet

people-tracking databases as well as all MS office applications.

Communicated on a regular basis with parents and other relatives of

children. This required dealing with many personalities and helping them

through various situations dealing with the children.

05/11-04/12 Intern - Journey Community Church

Fairview Park, OH

. Responsible for research projects comparing church belief

systems.

. Administrative duties including ordering, tracking, and

inventorying office supplies

. Office duties included database entry and phone answering in

the main office of the church

11/10-05/11 Receptionist - Hair by Deveraux

Westlake, OH

. Scheduled appointments for customers via phone and computer.

. Stocked shelved and sold hair products and clothing sold in

the store.

. Responsible for all register functions - this included sales,

cash, and credit card transactions.

EDUCATION

08/11-3/14 Lorain County Community College

Associates Degree in Business Administration

COMPUTER SKILLS

Proficient in Microsoft Office Products. Very familiar with both

PC and MAC platforms. Excellent with Computer troubleshooting

issues. Able to type 65-70 Words per Minute. Quick to learn

any new computer applications without much instruction.

COMMUNITY INVOLVEMENT/HOBBIES

. Traveled on a missions trip with church to Haiti.

. Sing and teach in traveling music ministry, HisNameHigh.

. Hobbies: Guitar, Singing, Songwriting, Clarinet, Volleyball

and Bible Study.

References available upon request

Contact this candidate