Steven J. Riedel * Office: 908-***-**** * Mobile 908-***-****

** ***** ****, *********, **, 07830

Background:

I have extensive experience providing Procurement and Commercial Contract Management in an Outsource

environment for a variety of products and Services with 15 years of IT experience. This includes support for

Vendor Management, Technical Management, and Proposal Management including end to end support for

Contract compliance, and Sourcing Management throughout the Commercial life-cycle. My emphasis is on

negotiation and cost savings while maintaining internal and external client satisfaction. I have managed

local, virtual, and on-site teams with the objective to mentor while capturing Contractual, Business, Finance,

and Legal requirements in order to direct the Sourcing and Proposal stages from RFX through Negotiation,

Vendor Contracts, and post Contract Vendor compliance. I have strong skills in negotiation, dispute

resolution, Vendor management, Compliance, and Commercial profitability Management.

Industries: IT, Telecom, Insurance, Entertainment, Finance, Banking, Healthcare, Consumer

Experience: Strong Vendor and Client facing skills include the following:

• Project and Contract Management, Commercial & Risk Management, Executive Negotiator

• Professional driving RFX teams in developing effective business cases through the full

Business life-cycle process to support the Procurement effort.

Proficiency in Vendor selection supporting projects and Sales Management, interface

with Legal, and Technical Contract development skills from the MSA to the relevant

product specifics. Proven track record of product solutions and ultimate savings, cash

flows, plus P&L responsibility.

• Excellent Supplier tracking and reporting skills for decision making and escalations.

• Experience with Outsourcing resulting in Contract Novation and Assignment

• Contract Application and Procurement management skills to support Outsource contracts.

Contracted for back to back Procurement to fulfill existing Sales Contract requirements.

Mobility Contract expertise

Management and negotiation of Maintenance Contracts

• Development of IT sourcing strategies and Commercial approach toward full IT universe.

• Development and execution of KPI’s to measure and improve Vendor performance.

• Negotiated Outsource bids, deals, and contracts for IT, Network, and Professional services.

• Successfully managed multiple contracts, bids, and deals concurrently including IT Security.

• Managed and developed currency exchange clauses, and offshore IT resources and contracts

• Strong emphasis on contract compliance through Legal and sub contractors including off shore

• Reduced or eliminated SLA Risks and excessive change charges through internal efficiencies

and governance of Third Party Vendors

• Effectively managed ownership in the role of liaison between:

IT Solutions, and other Service Towers; built strategies in line with Commercial and

Corporate guidelines, dispute management and resolution,

SLA, Risk Management, Business Case, and Legal Draft management

• Effectively used project management, procurement management, and product management

skills to lead and motivate teams virtually, at corporate sites, and at customer facilities.

• Gained cooperation of stake-holders to facilitate Legal to draft a contract that meets the senior

management mandate of the Business Case, including reporting and escalations.

Soul Sourcing Solutions – May 2012 to Present

Founder and President - Mission dedicated to support start-up and small to Mid-size businesses with

Business Case Development, Cash flows, financial coaching, Marketing, Pricing, and Business

modeling.

• Property Preservation – developed Business case and cash flow analysis in order to launch

new business with such Customers as Chase and AMD property specialist. Supported recruiting

and on site property inspections. Acted as CFO for financial operations.

• Guy Wines – Independent boutique Wine making facility made and bottled in California.

o Developed pricing and inventory mechanisms for Wholesale and Retail Clients

o Supported the move of the crush and fulfillment facility from San Francisco to Napa, Ca.

o During this event, the crush facility went into chapter 11, and the wine stocks were at

risk; secured ownership of all inventory at Crush Pad.

Orange Business Services (France Telecom Group) Contract/Commercial Bid Management

May2001 to February 2012

My last 3 years at Orange were focused on Contract Management to solve for Contract compliance,

meeting milestones, and renewal of at risk Outsource Contracts. This included vendor management and

overall improvement in Service delivery. My experience includes Contract Management through the full

Business life-cycle to drive internal and external teams to meet Contract commitments. My initial role at

Orange was to build a Commercial management team for Business Development focused on finance

and risk management. The team was also developed to build the Business case, execute internal

escalations, and serve as executive negotiators with Clients and Vendors.

• Health Care

o Handled and processed steps needed for clinical trials through contract management and 90

change request amendments. Reviewed every change request for risk, SLA, and contract

compliance to the contract; resulted in clinical testing for a major cardiac milestone for Sorin.

o Contract provided to the pharmaceutical company carried a 1 million euro penalty for delays in

meeting a critical milestone related to clinical testing. Performed forensic delay analysis

implicating delays by the pharmaceutical company, that ultimately prevented Orange from

paying the penalty even though the milestone had passed the penalty due date.

o Effectively managed change control to yield an additional 2 million euro in business for Orange.

o Managed and negotiated contracts for Development Software, Tier 1, Tier 2, and SMS/M2M

subcontractors in the process of solidifying the third party contracts.

• Entertainment

o Developed Strategies and Methodologies for large entertainment contract assuring continued

contract compliance which prevented Orange from having to pay liquidated damages

o Resulted in client not being able to terminate a 45 million dollar contract at no associated costs

to the customer

o Reduced risk of failure by creating processes and obtaining customer acceptance resulting in

no liquidated damages

o Effectively streamlined costs through commercial manager by being in constant contract

compliance and strategic deal formulation.

Steven J. Riedel * Office: 908-***-**** * Mobile 908-***-****

11 Apple Lane, Tewksbury, NJ, 07830

o Improved relationship on entertainment contract resulting in adding scope with higher margins

and a new five year contract of approximately 90 million dollars and growing.

o In a commodity service with declining revenues proceeded to maintain margin and also added

on professional services with higher margins.

• Insurance

o Led negotiation domestically with major insurance company that resulted in amendment to

expand from 29 USA domestic sites into Europe and Asia resulting in 300 sites with IP-VPN

connections throughout Europe, Asia, and The Americas.

o Worked the end to end solution for the customer that minimized SLA risk (business case carried

3% risk to the revenue and the results were less than 1%)

• Finance

o Negotiated multiple contracts for various clients totaling approximately 50 million USD.

o Negotiated a 7 million USD renewal for a client who without my involvement would not have

continued the business relationship.

o Negotiated renewal contract over three years for 15 million USD for MS overlay network

• Accounting and Audit

o Supported Commercial Bid development and negotiation for multiple Contract T’s and C’s

o Result – secured 5 year deal worth 75 million USD in new revenue with healthy margins

AT&T, Bridgewater, NJ –Offer/Commercial Manager – October 1998 to May 2001

• Developed multi-million dollar Bid & pricing proposals from customer RFP using competitive information

and understanding Client budgets and restraints. Additional responsibilities included management of

business case development from inception through customer signature. This required thorough

understanding of both internal and TPV costs. Managed the balance between TPV’s and the business

case within the sales organization. Prepared escalations for management sign-off.

MSC Industrial Supply Company, Plainview NY – Product Manager - Sept 1997 to Oct 1998

• Managed 300 vendors increasing revenue from 90 million USD to over 100 million USD in annual sales.

At the same time, increased margin from 39% to 42%.

• Managed and maintained a 200 page storyboard for annual product catalog plus developed monthly and

weekly brochures to optimize Sales and margin on specially negotiated purchases.

Gesipa Specialty Fasteners USA, Trenton, NJ (German owned private company)

Plant Operations and Procurement Management - August 1992 to August 1997

• Responsible for all procurement, plant, property management, contracts, and product management

for North American operations.

• Responsible for staffing and oversight of 10 employees

• Managed the Outsource transition of New Jersey manufacturing operations to Louisiana.

Concurrent Computer Corporation – September 1988 to July 1992

• Successfully Contract Outsourced NJ manufacturing facility to South Carolina and Mexico yielding

significant cost savings.

• Managed inventory, production, and procurement staff during the outsourcing process.

Allied Signal (currently Honeywell) – December 1983 to August 1988

• Responsible for international contracts supporting the F15 Flight Systems Division, and the F111 Test

Systems Division.

Education / Other

• Master of Business Administration, Fairleigh Dickinson University NJ

o Finance and Business Administration

• Bachelor of Arts in Business Administration, William Paterson University

o Business Administration, Economics, and Math

• IACCM – International Association for Contract and Commercial management

• APICS - American Production and Inventory Control Society (Certified)

• Editor / Chief of the Laguna Properties Newsletter (Vero Beach, Fl)

• Document Review Committee for Laguna Properties – Articles, Bylaws, and Regulations

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