Naji K. Naji
Springfield, MA *****
Cell: 413-***-**** E-Mail: acf8qb@r.postjobfree.com
PROFILE
Certified Computer Network Management School graduate with proficient Tier One
technical support and/or help desk abilities. Skilled in break-fix, installing, configuring,
troubleshooting, and maintenance of laptops and desktops. Experienced with virtual
machines using Hyper-V and VM Ware and troubleshooting networks.
TECHNOLOGY SUMMARY
Certifications: CompTIA A+
Technical Skills:
Installing, configuring, troubleshooting and securing
Windows 7, and 8. Introduction to Linux commands,
Microsoft server 2008,2008r2 and Server 2012. Networking:
Remote setup, IP addressing, DNS, DHCP, network infrastructure,
diagnostics, wired and wireless. Virtualization: Hyper V and VMWARE
Workstation. bilingual
Software Skills:
MS Office 2007(configure Outlook 2007, e-mail
accounts, set up calendar, tasks & weekly schedules), Excel,
Word, Access and Troubleshooting.
EDUCATION
Branford Hall Career Institute, Springfield, MA 2013-2014
Computer Network Management Certification
Successfully completed classes Computer Support Technology, Microsoft
Office I, Microsoft Office II, User and Application Support, Desktop Operating Systems,
Support Operating Systems, Network Operating Systems, Network Infrastructure.
Springfield Technical Community College, Springfield, MA 2012-2013
Architecture Engineering Studies
West Springfield High School, West Springfield, MA 2009-2012
Graduated - Diploma
EXPERIENCE
J. Polep Distribution Services, Chicopee, MA 2014
Computer Technician. Diagnosed and repaired laptops, desktops, and printers. Installed
software, configured hardware and removed viruses.
HASBRO Inc., East Longmeadow, MA 2012-2013
Assembler.