Shawn Alexander

**** **** **** **

Lithonia, GA *0058

404-***-****

acf8q5@r.postjobfree.com

acf8q5@r.postjobfree.com

SUMMARY: SUMMARY: Former Licensed Private Investigator with ten years of

field and litigation experience. Seeking position with full service

investigation firm where I can fully utilize the broad field experience,

extensive contacts, and proven investigative techniques I have developed

and perfected by working and managing dozens of client cases and

assignments

PROFESSIONAL EXPERIENCE

Contract work/ Comcast 2009- Current

Responsible for answering questions related to customer billing statements

and general inquiries, as well as for the resolution of payment concern.

The Customer Account Executive (CAE) offers Comcast product and services to

meet customer's needs. As a CAE I relate well to the customer, thinks and

exercise sound judgment, and acts responsibly in the customer's and the

company's best interest. Works with moderate supervision/guidance. Is

accountable for individual results and impact on team.

JC Penney Loss Prevention 2004-2009

Reporting to Regional Loss prevention Manager and Store manager. General

Responsible include: support litigation, internal investigation, theft,

apprehension, safety etc.

Asset Protection and Associates 2002- 2006

Alpharetta, GA

Reporting to the President. General responsibilities include:

Investigations; Skip Tracing; Undercover Surveillance; Database Research

and Searches; Process and Document Service; Security Operations; Case

Evaluation, Reporting, and Documentation; Loss Prevention Consultation.

Lead team of undercover operatives assigned to investigate and document

case of $400,000 mortgage fraud. Organized team of surveillance operatives

assigned to document details of a major national retail company's employee

involvement in a $250,000 shrinkage case. Involved as both operative and

lead on various cases for Fortune 500 companies to uncover details of

employee theft, illegal narcotics activity, and security breaches. One

hundred percent of cases of personal involvement resulted in federal and/or

state prosecution and subsequent conviction.

Investigative Solutions, Inc. Sept. 2001- April 2006

Atlanta, GA

Reported to the General Manager. General duties included: General

Investigations; Undercover Surveillance; Database Searches; Process

Service. Operated as quick lead contact on several wrongful death

investigations. All cases were settled in favor of company client. Team

member on various assignments involving the documentation of RICO activity,

company embezzlement, and criminal conspiracy.

Trauner, Cohen, & Thomas Jan. 1999 - Aug. 2001

Atlanta, GA

Reported to Managing Partner. General duties included: Skip Tracing;

Account Management and Collection Activity. Participated in several

undercover investigations of

Identity theft.

Financial Asset Management 1996 - 1999

Atlanta, GA

Team leader for Skip Tracing Dept., Account Management and Collections

EDUCATION AND PROFESSIONAL ASSOCIATIONS

State of Georgia Licensed Private Investigator, 2006.

DeKalb Technical Institute - Security and Investigation Curriculum, 2000.

Booker T. Washington High School - General, 1993.

REFERENCES

Available upon request.

Contact this candidate