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Customer Service Sales

Location:
Malvern, PA, 19355
Posted:
October 02, 2014

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Resume:

HARMEET KAUR

*** *****, **. *******, ** *****

Phone. 610-***-****

Dedicated, result oriented a nd experienced w ith years of experience working on projects in

challenging, fast-paced professional environments. Assisted in documentation and administration

of project /customer deliverables. Engaged with customers directly and provided support and

solutions. Enjoy learning and have always demonstrated the ability to acquire technical

k nowledge and skills rapidly.

E D UCAT IO N

• Business Studies and Materials Course (Harcum College, Bryn Mawr PA)

• Bachelors of Arts Degree (Delhi University, I ND IA)

• Diploma in In terior Design & Display (International Technical Institu te, I ND IA)

AREAS OF E XPER I E NCE I M P L M E NTAT IONS

/

• DOCUMENTATION & ADM I N ISTRATION

• I NTERFACING WITH VENDORS /

CONTRACTORS

• AUTOCAD SCHEMATIC DRAWINGS,

F LOOR PLANS

T EC H N ICAL P RO F IC I E NCES

• Microsoft Office (Power Point, Excel, Word)

• Photoshop

• AUTOCAD

P RO F ESS I O NA L E XP E R I E N C E

P r inceton Selling Group J une2014 –

P resent

As a part time administrative assistant I have been providing support for the smooth running of

t his very busy office. I report directly to and work on a daily basis with the President of the

company. This is fast-paced environment filled with different projects and multiple priorities. My

work here includes but is not limited to enrolling new book t i tles for clients, complete with

catalog copy and covers to maximize sales at Amazon.com and Barnes&Noble.com, checking

s tatus of books using company software, getting sales reports, and customer service, etc.

247W iz, I n c. J une 2012- June 2014

Worked on designing webpages as needed. The specific focus was on gathering information from

t he client, assessing their specific needs and laying out design options. I t was more of a Visual

Designer position.

During this period I also volunteered regularly at our local school.

P lanum F u r nitu re I nc. February 2011- June 2012

Gained invaluable experience at this high-end comtemporary furniture import company. Closely

working with, sales team provided design administration support. Also assisted in procurement,

event planning, order fulfillment, daily operations and reporting activities.

• Using excel maintained company expenses, inventory, incoming stock, payment history etc.

• In terfaced with customers / sales team and assisted in order fulfillment.

• Using the Visual Advance software created purchase orders, acknowledgements and

i nvoices.

• Prepared various reports likes sales by customer, sales by i tem, scheduling .

• Provided customer service over the phone to sales reps. and customers (furniture stores).

• Maintained all appropriate inventories such as office supplies, stationary, business cards,

and marketing materials; work with outside vendors as appropriate.

• Acquired experience and exposure in areas of import, shipping, clearance, warehouse and

d istribution environment.

• Prepared drawings of furniture i tems and f loor plans for customers / showrooms / events

using AutoCAD.

F ree Lancing / Continued E ducation 2003 - 2010

Being a at home mom took up free lancing opportuni ties and continued to enhance and broaden

my skills.

• Took up drafting assignments from old contacts and other architects/interior designers.

• Completed advanced t raining in Adobe Photoshop / Flash

• Assisted spouse in Techonolgy projects related to Web Design/Templating using Adobe

D reamWeaver

L ittle & Associates Architects 2000 - 2002

As a C AD D rafter for 3 years, at A merica’s leading architectural fi rm, L i t tle & Associates at

P hiladelphia, joined as a temp and within 4 months became a permanent employee. P roficiently

used AutoCAD 2000 for projects working closely with project managers, designers, architects

and customers.

• Assisted with project documentation preparation, package consolidation.

• Archived, formatted and t ransfered drawings and document data as directed.

• Communicated and coordinated drawings with others involved in projects

• Participated and provided input in project discussions related to design, space planning

and creative idea sessions.

• Acted as fi rst line of support in the absence of office manager, attending phone calls and

v isitors.

• Replicated layouts for multiple CVS Pharmacy store locations with changes as per zone

requirements.

• Upgraded existing electronic drawings to current as-built state using red-lined documents,

data provided from field architects/designers.

Objective:

Applying my past knowledge, to further gain experience in an environment with continued

g rowth and advancement.



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