Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Haines City, FL
Posted:
October 02, 2014

Contact this candidate

Resume:

James Anderson

Haines City, Florida 863-***-**** email: acf8nn@r.postjobfree.com

OBJECTIVE

Supply a company or corporation with dependable management skills

Be an asset in presenting both products and services

Incorporate relational communication skills to help maximize productivity

KNOWLEDGE, SKILLS, and ABILITIES

Team Building and Group Management

Human Resource Compliance and Planning

Communication, Training and Presentation

Vendor Relations and Purchasing

Reports and Profit/Loss Statements Analysis

Customer Relations

SUBJECT MATTER EXPERT

Human Resources Development

Business and Operations Management

Strategic Planning and Analysis

COMPUTER COMPETANCIES

Microsoft Office including Word, Excel, PowerPoint, and Outlook

Proprietary Inventory Control and Sales Interfaces

CERTIFICATIONS HELD

PHR (Professional in Human Resources) Certification

Human Resources Certification Institute

EDUCATION

Bachelor of Arts in Business Management

Wilmington National University, Wilmington, Delaware

Employment, Recruiting, and Placement Specialist Certification

Career Tech, Lakeland, Florida

Associate of Science in Business Management

Ashworth College, Norcross, Georgia

Institutional Degree in Doctrine and Theology/Assemblies of God

Specialized Degree in Christian Education

Global University, Springfield, Missouri

CAREER BACKGROUND

Admissions Coordinator (while seeking employment)

Troops to Truckers (Volunteer), March 2013 present

Built a National Network of vocational training facilities, and assist veterans pursuing vocational training and

placement. Acting liaison with school directors at over 20 educational facilities.

Internet Recruiting and Marketing Manager/Trainer

Career Tech, January 2012-March 2013

Built and established traffic on four separate websites for Career Tech in Lakeland, Florida (including SEO

management). Monitor and reply to inquiries and applications for various sites, including potential students CDL

School and Online Education. Initiated and oversaw marketing engagements and strategies. Created and

implemented proprietary LMS for students. Prepare and write online lessons for Employment, Recruiting, and

Placement Specialist program. Designed and managed online education platform (both proprietary and third-

party).

Nonprofit Consultant (while seeking employment)

Expecting More Consulting, February 2011-January 2012

Worked with churches and other organizations to address training and funding options.

Branch Operations Manager (February 2010-February 2011)

Miller Bearings, February 2010-February 2011

Manage daily operations. Provide customer service, track inventory, billing and sales, and co-ordinate deliveries

and drop shipments. Administer HR policies and regulate staff. Meet or exceed industry standards, and obtain

benchmarks exceeding previous year’s sales. Control cost and maintain vendor relations, conduct purchasing as

needed. Managed reports and statements.

Automotive Service Store Manager (June 2005-February 2010)

Goodyear (Action Gator Tire), October 2008-February 2010

Mastered product knowledge. Managed daily operations. Provided customer service, and track inventory and

sales of tires and automotive service. Maintain and enforce safety standards, and obtain benchmarks exceeding

previous year’s sales. Met and exceeded standards of inventory control audits. Converted store with negative net

to a profit center in less than 30 days.

Tire Kingdom, March 2008-October 2008

Mastered product knowledge. Managed daily operations. Provided customer service, and track inventory and

sales of tires and automotive service. Maintain and enforce safety standards. Meet or exceed industry standards,

and obtain benchmarks exceeding previous year’s sales. Recruited and reshaped staff, handling difficult

personnel moves, while converting location to regular profitability increasing sales and controlling cost.

Firestone Complete Auto Care, April 2006-March 2008

Mastered product knowledge. Managed daily operations. Provided customer service, and track inventory and

sales of tires and automotive service. Maintain and enforce safety standards, and obtain benchmarks exceeding

previous year’s sales. Advanced quickly to management of store, where I Maintained profitability and passed

corporate audits.

Lead Pastor (Oct 1993-June 2005)

First Assembly of God, Keystone Heights, Florida, October 2002-June 2005

Calvary Fellowship Assembly of God, Plant City, Florida,

October 1993-October 2002

Implemented computer accounting systems to ensure credibility. Instituted budgets and qualifying training

programs. Developed video and audio training resources. Developed communication skills as a seminar and

workshop speaker. Trained department heads and leaders.

James Anderson 863-***-**** acf8nn@r.postjobfree.com



Contact this candidate