RAYMOND WASZAK

630-***-**** *** Paine Street

acf8nl@r.postjobfree.com South Elgin, IL 60177

CORE COMPETENCIES

• 18 years experience in quality assurance and testing.

• Expertise in operations and project management; unit, integration and acceptance testing; system

analysis and end-user training and development.

• Experience in development of business requirements, test conditions and executing test cases.

PROFESSIONAL EXPERIENCE

ALDI INC, Batavia, IL June 2006 – August 2014

IT Specialist

Supported the IT Manager in achieving company growth objectives. Provided testing and support and

assisted with documentation, training, and rollout initiatives.

• Performed testing of software and hardware solutions.

• Assisted with documentation, training, and deployment for national and international projects.

• Participated in the overall maintenance of existing software and hardware solutions, including the

training and deployment required for all changes and upgrades.

• Provided support to users and coordinated efforts of all involved personnel or external vendors.

• Documented all incoming support requests in a timely manner.

• Coordinated with external vendor on integrated packages, training, and managed computer based

training releases to stores company wide.

• Assisted on the testing and implementation of all existing and new POS hardware to ensure

efficiency on all equipment at register check lanes and throughout all stores.

Per-Se Technologies, Elgin, IL November 2004 – June 2006

Quality Assurance Analyst

Responsible for set-up and maintenance of test environments. Performed system test planning, execution,

reporting, and development of reusable and maintainable automated test scripts.

• Wrote test plans and cases, manual and automated testing of applications.

• Identified, logged and tracked defects, engineered test data to be used by functional test scripts,

retested fixes and followed up with developers to certify quality of finished product.

• Performed regression testing and system testing and authored daily status reports.

ABN AMRO, Chicago, IL January 2004 – June 2004

Systems Engineer

Supported development, pre-production and batch processing within a production mainframe

environment.

• Performed analysis of JCL, Procs, and Parms received to ensure accuracy and coordinated

changes to test environments.

• Performed job definitions, triggered/dependency setups, built schedules and performed

maintenance to existing schedules using CA7.

• Resolved problems on abended jobs and coordinated corrections.

CONVERGYS, Itasca, IL June 2000 – November 2003

Testing Analyst

Produced test invoices for AT&T Wireless in a timely and efficient matter using company proprietary

testing software.

• Created and executed test cases of varying complexity and managed migration of software into

testing environments.

• Participated in test case reviews to ensure adherence to standards and test case completeness.

• Analyzed and coordinated resolution of defects due to code, environment or data causes and

performed data selection, setup and creation to ensure timely and adequate testing of software.

CONVERGYS, Itasca, IL October 1996 – June 2000

Program Analyst

Setup subscriber cellular phone plans through timely and accurate data entry of rate plan information,

promotions and features using company’s Macrocell system. Responsible for maintaining billing and

invoicing for various markets.

• Resolved internal and external service issues regarding subscriber rate plans.

• Investigated JCL issues and coordinated solutions with other departments.

• On call 24 / 7, resolving billing and invoicing problems.

EDUCATION

Northeastern University, Chicago, IL

William Rainey Harper College, Palatine, IL - Associates Degree

PROFESSIONAL SKILLS

FLASH, JAVA, UNIX, MIDDLEWARE, ACTIVE DIRECTORY, JCL, MICROSOFT, CA7/CA11, SQL,

TSO/IPF, FILEAID, CHANGEMAN, AUTOGEN, CICS, MVS/JCL, MAINFRAME, WINDOWS,

MACRO/CELL, FOXPRO.

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