Jeffrey Bogyo

***** ***** *** *** **** il *****. 708-***-****

Objective:

I am looking for employment as a Service Manager where my goal is to bring my knowledge and

strength as a proven leader to an automotive team that has no ceiling in growth and can utilize my assets

to maximize their profit.

Experience:

Service Manager Planet Honda Matteson Il 60443

March2012-Present

Assistant Service Manager Planet Honda Matteson Il 60443

July2010-March2012

• Maintain a service customer follow up system that encourages repeat and referral business and

contributes to customer satisfaction

• Responsible for training Service Advisors

• Responsible for maintaining csi of 93.8 for calendar year 2013

• Started with a net profit at a -7%loss in 2012 and had a 15% net profit in 2013

Service Manager

Mar. 2010-July 2010 Merlins 200,000 mile shop Bolingbrook IL

• Responsible for day to day operation of 5 bay 4 mechanic shop.

• Responsible for selling on vehicles entering shop.

• Had a 32-42% increase in month to month sales since starting.

• Have a 145.00 per car average.

Maintenance Mgr.

Nov. 2007- March 2010 Richko’s Maintenance Chicago, IL

• Responsible for making the schedule and seeing all tasks are taken care of for a 104 unit

townhouse community in Chicago IL.

• Responsible for taking care of all residents complaints.

Pizzeria Mgr

Dec. 2006-Nov. 2007 Michelangelo’s Pizza Wheaton IL.

• Oversee all operations in the running of a Family owned Business

Assistant Service Mgr.

Oct. 1999 to Dec. 2004 Oakbrook Toyota Westmont IL.

• Oversaw complete service of vehicle from write up to delivery

• Maintained a CSI of 90-95%

• Had a 1.3-1.8 Repair order average on customer pay tickets

Education Wyoming Technical Institute

Sept. 1998 - Sept. 1999

• Associates of Business Management with Automotive Background

• Near perfect attendance

• Obtained on average of 90% in all classes takes

References: References are available on request.

Jeffrey Bogyo

10424 Lamon Ave Oak Lawn il 60443. 708-***-****

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