***** ******* **** #* ***: 706-***-****

NATASHA N. BROWN Norcross, GA 30092 acf8li@r.postjobfree.com

EXECUTIVE PROFILE

Experienced professional with a positive, can-do attitude who is driven to bring strong presentation,

communication, and problem solving skills to meet client and company needs.

EXPERIENCE

Morehouse School of Medicine, Atlanta, GA 2013-present

Administrative Assistant

• Provides general administrative support duties.

• Responds to routine telephone inquiries and refers calls to appropriate staff; identifies matters that

require priority. Handling and initiates appropriate action or assistance from others.

• Performs advanced word processing of documents, reports, meeting minutes, charts and schedules

for department using Microsoft Office Suites. Manages and Oversees the budget process.

• Work with students to make sure their financial aid files are accurate, complete, and submitted in a

timely fashion.

University of Georgia, Athens, GA 2011-2013

Administrative Associate II

• Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team

conferences. Designed electronic file systems and maintained electronic and paper files.

• Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients

throughout the office. Made copies, sent faxes and handled all incoming and outgoing

correspondence.

• Organized files, developed spreadsheets, faxed reports and scanned documents. Received and

screened a high volume of internal and external communications, including email and mail.

Georgia GameDay Center, Athens, GA 2012-2013

Part-time Night Auditor/Guest Services Coordinator

• Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and

profitability.

• Processed guest payments for room charges. Balanced all rebates and other miscellaneous charges.

Processed credit card transactions during the check-in/checkout process. Print out daily accounting

batch reports and checking them for inaccuracies.

• Act as Manager on Duty handling any situations that may occur in a timely manner. Served as public

relations representative for the hotel.

Pettigrew Medical Billing Services, Athens, GA 2005-2010

Data Entry/Refunds/Denials/Appeals Supervisor

• Supervised a staff of 20+ people who were responsible for keying in all necessary data, codes, etc to

process billing for various physicians, hospitals, and insurance companies.

• Processed recoupment for Governmental insurances such as Tricare, Humana, and ChampVA.

Thoroughly investigated past due invoices and minimized number of unpaid accounts.

Recorded and filed patient data and medical records. Demonstrated analytical and problem-solving

ability by addressing barriers to receiving and validating accurate information. Carefully reviewed

medical records for accuracy and completion as required by insurance companies. Acted as a liaison

between the business department, billers and third party payers in resolving billing and reimbursement

accuracy. Appropriately and correctly identified errors and re-filed denied/rejected claims as they were

received from the Patient Account Representative.

• Meticulously tracked and resolved underpayments. Performed full-cycle medical billing in a fast-paced

medical billing company. Posted charges, payments and adjustments.

CONTRACTED WORK

JPS Direct Staffing, Covington, GA 2010

Manager Training Coordinator

• Managed the overall provision of Employment Training & Placement services, policies, contracts and

programs in conjunction with Newton County Department of Family and Children Services.

• Facilitated Training and Development classes for TANF recipients to prepare them for the workforce.

• Recruited staff as well as vendors to work with Job Ready program.

EDUCATION

Ashworth College, Norcross, GA currently pursuing

MBM in Business Management

ALISON Certified Learning Center 2014

Diploma/Certification in Human Resources

ALISON Certified Learning Center 2014

Diploma/Certification in Business Management and Entrepreneurship

Oglethorpe County High School, Lexington, GA 1989

Diploma Received

SKILL HIGHLIGHTS

Excellent communication skills Accomplished academic advisor Detail and deadline oriented

Small business development Great communicator Claims appeal and refund

procedures

Project management Type 80-90 wpm Medical records and health

insurance processing

Client account management Training and Development Medical/AP billing

Self-motivated Recruiting and selection techniques AS/400, Timberline, MicroMD,

GEMS, and TSO

Exceptional sales and marketing skills Advanced MS Office skills Medical Manager, Room Master,

and Banner

Event planning Student recruiting Excellent Office/Staff management

techniques

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate