Haval Khidir

*** ***** ****** **.

Lilburn, Ga **047

Mobile: 404-***-****

acf8l9@r.postjobfree.com

CCNA# CSCO11571977

JNCIA# JPR00229424

Talented Network Engineer that is eager to tackle new

challenges with utilizing exceptional training,

certifications and experience in the fast pace networking

environment.

Qualifications:

- Adept at building strong business relationships with both clients and

coworkers.

- Outstanding certifications include Cisco Certified Network Associate

(CCNA) and JNCIA.

- Exceptional experience working in fast-paced, deadline-oriented

environments.

- Network Operation Center Senior Engineer and escalation point and

mentor for tier1 engineers.

- Possess excellent interpersonal, organizational, and communication

skills.

- Proven track record solving IP network issues in timely and cost

efficient manner while maintaining client Service Level Agreements up-

time.

Professional EXPERIENCE

July 2007 to present: Internap Network Services Corp

Tier2 Network Engineer - January 2013 - Present

- Senior NOC engineer supporting variety of network platforms,

including troubleshooting and resolve customer and upstream

provider routing issues.

- Knowledge of routing protocols such as BGP, OSPF, EIGRP, and

static routing protocols.

- Hands on experience with Cisco 7200x 6500, ASR1k, ASR9k, Brocade

SX800 and Juniper EX4550 and MX960.

- Installation of IP services over LAN, WAN and DWDM network

infrastructure.

- Configuring and troubleshooting BGP, HSRP, Static, T1, DS3, Vlan

and Ethernet 10/100/1000/10000gig circuits and BGP filter list

application, routing protocol conversions, and managed customer

premise equipment.

- Subnetting and VLSM.

- Troubleshoot and resolve network security incidents including

Denial of Service attacks through netflow, traffic/packet

analysis and the use of Access Control Lists (ACL) and null

routing.

- Act as point of escalation point for issues escalated from the

Tier I NOC engineers.

- Provide training to tier I engineers.

- Troubleshoot and resolve hardware issues IP network and with

Managed Customer Premise Equipment (MCPE).

- Familiar with VPN.

- Monitor and maintain network health for high availability.

- Support backbone engineering team for expansion and capacity

increase.

- Handle IP allocation and assignments.

- Participate in a 24x7 on-call rotation.

Network Support Engineer - Feb 2011 - January 2013

- Work with vendors to support IP services such as remote

connectivity circuits and Ethernet based IP services, including

interactive troubleshooting and analysis with CLEC's and other

vendors.

- Troubleshoot serial links such as T1 and DS3s.

- Performing IPERF and BERT testing in troubleshooting circuits.

- Troubleshoot and resolve customer DNS issues, as well as modify

customer DNS records upon request.

- Coordinate maintenance events and customer notifications

process.

- Work with providers to investigate IP routing issues such as

degraded performance (packet loss/latency) or other routing

concerns.

Asset Operation Engineer Manager - July, 2007 to February, 2011

- Using numerous methods for testing and configure network

equipments.

- Deploying assets into the field while maintaining the inventory.

- Ability to work with Orcale E-Business Suite Software. Obtain

quotes and create PO's.

- Working with Cisco Systems and Brocade products.

- Troubleshoot Cisco equipment.

- Upgrade IOS images on Cisco system equipment.

- Ability to use AMS (Asset Management System).

- Ability to Conduct RMA (Return Merchandize Authority) and RFP

(Request for Purchase).

- Knowledgeable about optic transceivers.

- Knowledgeable about cat3, cat5, cat5e, cat6, and single/multi

mode fiber cable.

June 2004 to May 2007: Advanced Auto Parts:

Assistant Manager

- Maintained and reduced payroll budget by readjusting work

schedules.

- Prepared invoices, and kept track of overdue commercial

accounts.

- Substantially increased firm productivity by reducing the

completion time required for product delivery by 33%.

- Provided customer service at a facility that serves 200-300

people a day, 100+ phones calls.

- P&L analysis on quarterly basis.

- Loss Prevention Report on daily basis.

- Reconciled sales and inventory journals.

Technical SKILLS

- Cisco CatOS 3600, 7200, 7500, 6500, ASR1K and 9K.

- Brocade/Foundry switches.

- Juniper EX4550 and MX960.

- Wireshark.

- Microsoft Office Suite.

- Network protocols: RIP, TCP/IP, OSPF, BGP, HSRP/VRRP.

- OSI model layer.

- IPv4 and IPv6.

- Monitoring: RTG Graphing Tool, Solarwind, Nimsoft, Observium.

- LAN/WAN networks: Metro Ethernet, copper and fiber optical.

- Iperf Testing.

- BERT Testing.

- Strong oral and written communication skills, ability to thrive

in a fast paced team environment and multitask many ongoing

issues simultaneously.

CERTIFICATIONS AND TRAINING

- CCNA Certified.

- JNCIA Certified.

- Currently pursuing CCNP.

Contact this candidate