TANGELA M. JOYCE

**** ********* ****

Decatur, GA 30035

404-***-****

acf8kx@r.postjobfree.com

CAREER SUMMARY

I have over 15 years’ experience in computer operations, accounting applications, customer support and office

administration. Additionally, I have two years’ experience in the telecommunications field providing customer service

and support for the installation of private lines and testing of DS1’s and DS0’s. I have excelled at my extensive

coursework in Business Administration and Information Systems.

EDUCATION

06/2005-04/2007 Strayer University Atlanta, GA

Business Management

(Two classes from completion of Bachelor’s of Business Management)

06/2002-05/2005 A.A. Business Administration Georgia Perimeter College Clarkston, GA

2001 Dekalb Technical College Clarkston, GA

Studies in Network Security and Information Systems

08/1991 - 01/1993 Virginia State University Petersburg, VA

Studies towards B.S. in Computer Science

EXPERIENCE

01/2011 – 03/2014 Valdosta Pediatrics Valdosta, GA

Office Manager/Payroll Specialist

Responsibilities included:

• Accounts Payable and Receivable for the practice using Quickbooks which included bank reconciliation

• Billing and coding of all hospital visits as well as office visits and encounters with Azalea Health and Excel

• Staff management, hiring

• Patient liaison

• Handling the calendar and appointments for Dr. Tolliver

• Maintaining supplies and vendor relations

• Meeting with Vaccine representatives and Drug representatives

10/2005 - 12/2008 Mallory & Evans, LLP Scottsdale, GA

Accounts Payable Coordinator

Responsibilities included:

• Batch processing and reconciliation of payables using Viewpoint

• Ledger management of company’s accounts payables

• Payment processing of accounts payable

• Vendor support and Customer Service

• Filing and record keeping of accounts payable

Tangela M. Joyce

Page 2

01/2003-09/2005 Mabry & McClelland, LLP Atlanta, GA

Receptionist/Administrative Assistant

• Extensive use of the TABS system

• Billing for Westlaw, Federal Express, and Airborne Express

• Opening and closing of client accounting files

• Customer support which included answering the phone, greeting clients and visitors

• Preparation and distribution of all correspondence.

• Daily court calendar monitoring and announcement distribution

• Preparation of PowerPoint presentations

• Creation and maintenance of the firm’s brochure.

02/2000-03/2002 MCI WorldCom Alpharetta, GA

Network Operations Specialist II

• Team lead of six Network Operations Specialists

• Turn up and testing of Frame Relay, Voice, and Data circuits

• Interaction with local exchange carriers to test and accept new installations

• Conference bridge participation dealing directly with customers

10/1997 - 6/1999 Federal Food and Drug Administration Rockville, MD

Branch Administrator

• Accounts Payable and Accounts Receivable

• Preparation of correspondence to companies inside the United States and overseas

• Inventory control of office supplies using Excel

• Maintenance of the filing system

• Payroll timesheet recording for entire department in Peoplesoft

• Proposal preparation

• Conference rooms scheduling

• Travel arrangements for the department

• Calendar upkeep for the Director of Compliance

SOFTWARE APPLICATIONS

Practice Fusion, Azalea Health Innovations, GRITS, Linux, Unix, Visual Basic, C and Java, Microsoft Office 2003,

Microsoft Office 2007, Microsoft Office 97, Windows Vista, Windows XP, Windows 2000, Windows 98, Windows 97,

Desktop Publishing, Access, Microsoft Word, Microsoft Publisher, Microsoft Excel, Microsoft PowerPoint, WordPerfect

5.0, 5.1, 6.0, Lotus Notes, Microsoft Outlook, Paradox, React 2001, Extra Office Client, TREX, Netpro, Mecca, ITAS,

ITS, Installation Manager, NMT, TABS, Practice Fusion, Azalea Health Systems and Viewpoint.

HONORS AND AWARDS

2010 Dean’s List Georgia Perimeter College

2007 President’s Award Strayer College

2002 Math Achievement Award Georgia Perimeter College

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