PROFILE:
Result oriented and credible aerospace professional. More than 25
years of Technical, Program & Customer management, Supplier
management, Business development, Sales & Marketing experiences.
Managed, marketed & sold new technology engineered system components,
avionics, aero-structures & services to all Canadian OEM's.
ACCOMPLISHMENTS:
Program management - Customer and Supplier Management
Managed international sales and marketing initiatives and exceeded
annual sales objectives.
Market new technology system components to OEM's and defense &
captured new business.
Developed sales strategy & marketing objectives.
Strong commitment to team environment and resolved customer
difficulties quickly.
PROFESSIONAL EXPERIENCE:
APEX Precision inc. - July 2014 - Present
Sales & Customer Support Executive
Report directly to President responsible for the Sales & Marketing
Department managing the sales efforts, using goals established by the
Company, including planning, coordinating, organizing and controlling
sales activities associated with the company's major accounts and
markets.
To build and maintain sales volume & increase profits therefore
promoting growth.
Focal point of contact with customer's on sales, delivery, quality &
other major issues.
A.I.M.S International US inc. - November 2011 - June 2014
Customer & Production Development
Review, evaluate packages with customer requirements to maintain low
cost & higher margins.
Plan and managed of product line improvements.
Evaluate processes, procedures & controls to drive growth & profits.
Work with supply chain to maintain inventory, quality & reduce lead
time.
Market cabin interior upgrades (LED, IFE, Noise reduction) to all VIP
private business aircraft and provides strategy & direction.
Manage VIP business aircraft cabin interior completion of all business
aircraft.
Aerospace Management Consultant - 2010 - 2011
Supplier Management/Business Development
Monitor supplier performance, program schedule, align & follow up
action plans with Supplier major issues.
Engage OEMs internal groups to assist with suppliers issues,
specifically in complex situations where alternative solutions needed
to developed.
Report to management on supplier progress and identify/escalate any
roadblocks when needed.
Facilitate discussions between Suppliers and OEMs to bring issues to
resolution.
Develop logistic strategy with the supplier and OEM production to meet
program delivery schedule.
CB Technical Sales inc. - 2002 - 2010
VP International - Technical Sales - 2006-2010
Director Technical Sales Representative - 2002-2006
Marketed world best aerospace manufacturer's of engineered system &
structure components & high tech materials to Canadian aerospace OEMs,
MROs, Defense & present complete proposal package.
Build technical sales team to meet strategy & objectives.
Marketed environmental controls, fire/thermal barriers, hydraulic &
fuel system components, LED lighting systems, security & surveillance
systems, integrated consoles and shock/vibration mounts.
Developed and initiated marketing plan and strategies for existing &
new business opportunities.
Managed and negotiated LTA contract with major customers.
Bombardier Aerospace - 1997 - 2002
Customer Account Manager Global Express (2000 - 2002)
Managed high valued customers private interiors during completion of
business aircraft equipment.
Managed Customers major issues and presented the risk to senior
management.
Facilitate conflicts with customers.
Organized & coordinated Customers Program reviews.
Customer Service Account Manager/Asia Pacific (1999 - 2000)
Support the sales campaigns in Asia Pacific (China, Japan, Australia &
other).
Tracked all contracted deliverables to Customers (airlines).
Managed/coordinated Entry into service spares provisions, pilots &
flight attendant training, & pilots/mechanic onsite support.
Provide full scope of services & solutions, and worked closely with
customers through the entire customer support life cycle for future
business opportunities.
BD 100 development - Project Management Integrator - (1997- 1999)
Systems lead project integrator (APU, ECS, Engine, Landing gear,
Lighting, Fuel system).
Implement Bombardier's project development engineering procedures for
the program.
Identified requirements & established project objectives.
Facilitate, lead and finalize major project plans & schedule.
Monitor aircraft systems Contractual Design Requirement Deliverables.
CRJ 700 - Program Management Coordinator
Monitored status of assigned work packages (APU, Wing & Fuel system) &
chaired the program Change Management.
Supported CRJ700 new product development Project, Procurement and
Manufacturing development team.
Conducted periodic program status of team performance and documented
lessons learned.
Arvtech Aero Inc. - 1992 - 1997
Aftermarket Business Development Manager - Asia Pacific
Managed the international sales office with 6 personnel and
coordinated all sales & marketing activities.
Identified and executed aftermarket business strategy to win the
business.
Established solid network and develop influential business
relationships with Customers in the region.
Work with supply chain to maintain inventory, quality & reduce lead
time.
Provides strategic & direction & process improvements.
Pratt & Whitney Canada - 1979 to 1992
Product Development Engineering - Project Controller (1989 - 1992)
Coordinated design activities during the proposal phase on Boeing 777
APU project.
Coordinated & monitored all technical enquiries of Boeing 747-400 APU.
Coordinated engine test requirements & reports to Transport Canada.
Market Research Development / Business Strategic Planning - Sr. Analyst
(1986 - 1989)
OEM total product sales comparisons.
Market forecast and product line strategy.
Engine performance and cost comparison.
Advanced Design Engineering - Senior Advanced Performance Analyst (1979 -
1986)
Airplane / engine performance and cost comparison analysis.
Engine performance, SFC, and price comparison analysis.
Customer aircraft/engine technical presentation.
Educations & Training:
. Bachelor of Science Aeronautical Engineering.
. Advanced courses (Airplane design).
. Successful Negotiator and Strategic Customer Care Course.