JESSICA HAYS, PMP

412-***-****

acf8ey@r.postjobfree.com

To the Human Resources Representative:

I am writing to express interest in the Senior IT Project Manager position at Makrohealth. I discovered the employment

opportunity through the Glassdoor website. I am particularly excited about this position because it operates at the

intersection of project management and technology in a healthcare environment, a description which mirrors my own

experience.

Currently, I work as a Project Manager at Boston VA Research Institute. I gather technological and administrative

requirements to complete the entire project lifecycle. My job experience has affords me the opportunity to plan

efficiencies that impact thousands of stakeholders. By communicating with stakeholders, identifying risks, and

monitoring results I manage projects that yield quantifiable results.

While serving as BioOne Senior Account Representative, I initiated a market research endeavor to: 1. create a profile of

the current BioOne subscriber, 2. ascertain BioOne market penetration and 3. develop a targeted list of non subscribers.

Using the results of my market research, we launched several targeted marketing campaigns and initiated site visits.

My experience as a Public Presenter provided me with the opportunity to deliver over one thousand presentations to tens

of thousands of people. Because my speaking engagements were in a wide range of geographic locations, I interacted

with people from a variety of backgrounds.

Please review my resume, which you’ll find below. If you have further questions, feel free to contact me via phone or e

mail at 412-***-**** or acf8ey@r.postjobfree.com. Thank you for your time.

Sincerely,

Jessica Hays

JESSICA HAYS, PMP

412-***-****

acf8ey@r.postjobfree.com

I have a passion for planning projects and producing results. While my job duties may appear eclectic, the theme that unifies

my experience is a commitment to yielding measurable results. Project management has threaded its way through most of my

jobs including: gathering requirements in order to produce efficiencies, collaborating across departments, analyzing data in

order to improve processes.

E X P E R I E N C E

Project Manager 2009 present

Boston VA Research Institute

Office of Research and Development Dallas, TX; Boston, MA

Manage software development lifecycle to increase efficiencies for over 1,200 stakeholders. Liaise between

departments in order to gather requirements and create measureable standards of quality. Monitor schedule and

create forecasts, which results in saving time and cost. Present training to hundreds of stakeholders.

BioOne Senior Account Representative 2007–2008

Amigos Library Services Dallas, TX

Met or exceeded sales goals to generate 33% of the organization’s yearly revenue. Spearheaded data analysis

project to target list of potential BioOne subscribers. Initiated research to identify trends in size and region

among current BioOne subscriber base. Streamlined departmental sales process through effective use of

customer relationship management software.

Assistant Director of Admission 2004–2006

Carnegie Mellon University Pittsburgh, PA

Developed and implemented long term strategy to recruit and enroll under represented student groups at a top

tier institution. Analyzed census data and Carnegie Mellon admission data to target feeder schools. Planned

events for 200+ people that effectively implemented the university's recruitment strategies. Efforts led to 21%

increase in applications from Hispanic/Latino population and 13% increase in applications from African

American population.

Public Presenter 2002–2004

Making It Count Programs Pittsburgh, PA

Western School of Business Pittsburgh, PA

Presented seminars nationwide to student groups ranging in size from 20 to 500. Addressed issues such as

effective study techniques, initiating a college search and financing a college education. Engaged students

through interactive examples and dynamic presentation style. Built strong rapport with school administrators.

Independent Contract Market Manager 2003–2004

Recruited and supervised teams of people for various viral marketing events. Organized logistics of guerilla

marketing campaigns including: appropriated effective use of supplies and product, confirmed availability of

venues, coordinated details with staff. Anticipated potential needs of client and consumer while successfully

trouble shooting. Clients included: Garnier hair products, Discover credit cards, Adidas shoes, Wyler’s drink

mix, Rimmel make up.

C E R T I F I C A T E S Project Management Professional certificate July 2014 July 2017

S K I L L S Microsoft SharePoint, Project, InfoPath, Windows, Word, Excel, PowerPoint; Adobe Photoshop, Illustrator

E D U C A T I O N

Carnegie Mellon University Pittsburgh, PA 1999–2001

Master of Music with an emphasis in Cello Performance

GPA 3.86

Baylor University Waco, TX 1995–1999

Bachelor of Music with an emphasis in Cello Performance

GPA 3.88

S C H O L A R S H I P S

Fellowship recipient Carnegie Mellon University 1999–2001

National Hispanic Merit Scholarship Baylor University 1995–1999

Baylor Endowed Scholarships Baylor University 1995–1999

V O L U N T E E R I S M

Project Management Institute, Dallas Chapter Dallas, TX 2014

Dallas Children’s Advocacy Center Dallas, TX 2009–2010

Human Rights Initiative Dallas, TX 2008–2009

Accrued over 200 hours of volunteer service among organizations.

From LinkedIn:

ENDORSEMENTS

“Jessica…possesses great marketing savvy and business acumen. These qualities, combined with a solid

understanding of business operations, resulted in her very successful efforts to increase sales revenue and

improve market penetration through market research and data analysis. I highly recommend her and would

hire her again without hesitation.” – Edward Smith, supervisor

“Of our fellow peers in the office, Jessica was one of the most perceptive, detail oriented, visionary, and

dedicated people I have ever worked with…. She is one of the few that I would trust and want to work with

again in the future.” – Roger Wei, colleague

“Jessica’s work ethic was unparalleled…. I wholeheartedly recommend her…” – Jad Saxton, colleague

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