JOSEPH F. SOGNO

Fresh Meadows, NY *****

(H) Direct Videophone: 347-***-**** acf8ek@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

ZVRS Outreach Specialist: With over 2.5 years of experience providing outreach specialist for

NJ, PA, CT, and NY. Proven skills in strong leadership, sales combined with my outstanding

work ethic. Possess a strong work ethic and sense of urgency with a demonstrated ability to

produce project deliverables in fast-paced, multi-priority, deadline environments. Enthusiastic

about taking on new responsibilities and challenges. Areas of functional expertise include:

Strong work ethnics Quality control Expert signing skills

Strong leadership Problem Solving quickly Expert different channel of

communication

Customer-Driven Sales Conversation Face-to-Face Selling Skills

PROFESSIONAL EXPERIENCE

ZVRS, New York, NY 2012-2014

ZVRS (Z associates as Outreach specialist)

Expanded customer base in northeast region of NY, NJ, PA and CT by recruiting deaf customers,

performing product installations and maintained deaf customer satisfaction. Provided Technical

support within outreach team on port-forwarding issues, firewall, router configurations and

technical-related troubleshooting points. Assigned representatives to 88 plus product installations

in two months and drove 4th highest sales in this nation during my first year. Also, involved with

booth/presentation to make sale.

CITIGROUP INC., New York, NY 1998-2009

SOLOMON SMITH BARNEY, New York, NY 1993-

1998

Corporate Realty Services (Occupancy Management - Officer)

Performed primary function of surveying buildings and offices in nine Citigroup buildings

(totaling over 4 million sq. ft.) throughout New York and New Jersey. Supported Corporate

Realty Services through the compilation of survey data for the purpose of renovating the work

environment. This included furniture, employee names and potential savings costs associated

with these reconfigurations.

o Developed quarterly recommendations on NYC corporate P/L space allocations to achieve

maximum density per square foot and commensurate cost savings of approximately $1.2

million.

Joseph F. Sogno Page 2

acf8ek@r.postjobfree.com

o Focused on organizing information by using REMS 12, 14, 16, and 17 database and overlay to

update NE Downtown Vacancy report on a monthly basis. Identified potential savings

opportunities when planning for future business moves by maintaining and tracking NY

office vacancies via REMS.

o Contributed to migration of office space data from legacy system to new Archibus Web

Central database, involving mastery of new capabilities and levels of data.

o Designated by management to assume responsibility for facilities/office re-design of 6 new

buildings acquired by Company within 1 year.

o Interacted with other project managers to incorporate last-minute revisions/changes.

Solved practical problems using in-depth knowledge of building codes and vendor

organizations to recommend alternative room configurations.

o Revised schematic office design layouts to deliver final project ensuring measurement

accuracy.

o Plotted plans to include furniture floor plan or furniture with individual names as requested.

o Maintained new hire report on a daily basis in Archibus Corp12 to include names, vacant

seats with floor number and room codes for easy identification of employee locations,

thereby enabling seamless employee communications after office moves

o Performed detailed documentation compiling survey information to provide construction

plans for relocation/renovation projects designed to revise corporate room and furniture

standards, partitions, reflected ceilings, and techplates.

o Implemented transfer of data from individual offices, workstations, reflecting ceilings,

partitions, hatches, and tags (names) into AutoCAD and Archibus Web Central Database,

applying in-depth knowledge of NY building codes.

PROFESSIONAL CREDENTIALS

EDUCATION: Information Technology, Walden University (Pursuing Master of

Science)

Project Management Certificate, Baruch College, New York

Bachelor of Technology, Facilities Management, CUNY, New York

A.A.S. Degree-Construction/Architecture, SUNY, Farmingdale

Facilities Management Courses, NYU, New York

PROFESSIONAL DEVELOPMENT

o Proficient in AutoCad 2002, 2004, 2007, Archibus 2002, and REMS

o Proficient in Excel, Microsoft Word, Overlay and Database/Archibus,

AutoCad R8, R10, R12, R14, 2000, 2002, 2004, 2007

Contact this candidate