ASHLEY NICOLE FLANIGAN

*** ***** **** *****

Mesa, AZ 85210

480-***-****

QUALIFICATIONS:

Experienced administrative assistant with a diverse background in office management and administration. Prompt and precise completion of numerous administrative, clerical, and accounting tasks necessary to run a successful business. Extensive on the job training in accounting procedures and excel spreadsheets, as well as all Microsoft Office Applications, Citrix, Great Plains and other in-house computer software. Reliable and responsible, with great emphasis on punctuality and accuracy. Self-starter and highly motivated with exceptional multi-tasking and organizational skills. Works well independently and on a team.

EMPLOYMENT EXPERIENCE:

BMB Solutions, INC. Tempe, AZ

Appointment Setter (temporary position)

January 2014 – April 2014

Created and implemented a more organized and efficient online scheduling method for the contractors.

Assisted with re-organizing the office by creating a more effective filing system for A/R and A/P.

Scheduled appointments for our contractors to provide customers with a no-cost, in-home estimate for various home renovations.

Responsible for making between 150 and 200 outbound calls per day.

At Home Day Care, Tempe, AZ

Babysitter / Stay-at-Home Mother

January 2013 – December 2013

Ensured the safety and well-being of four children, ages 1 to 6.

Provided a safe and loving environment in which the children could grow socially and academically.

Created and supplied the children with enjoyable, age appropriate educational projects and activities.

Throughout the summer months, I took the children on weekly outings to various museums, water parks, arcades, etc.

Dark Horse, Chandler, AZ

Bartender / Waitress

May 2012 – December 2012

Catered to all customers needs and provided them with friendly, outstanding service.

Responsible for all duties associated with opening and closing the restaurant.

Accountable for all inventory. Placed orders with vendors when necessary.

SASCO, Inc. Phoenix, AZ

Administrative Assistant / Accountant Assistant

January 2010 – November 2011

Responsible for processing, and printing all payroll and accounts payable checks as well as generating, distributing, and filing all accounts receivable invoices.

Produced Bill of Ladings for new work orders and updated company inventory spreadsheets.

Obtained credit reports for new clients, and corresponded with credit insurance company requesting coverage for new clients, and higher limits if management requested.

Retrieved and verified company bank account transactions daily, updated daily cash reports spreadsheet, reconciled bank statements, and ensured petty cash account balance would cover outstanding transactions.

Generated daily and weekly financial reports for the CEO and senior management.

Accurately updated employee and client information in company database.

Answered phones, resolved customer inquiries, and completed various tasks for the accounting and production manager.

Home Team Pest Defense Tempe, AZ

Customer Service Representative

January 2008 – February 2009

Designed and coordinated technicians schedule.

Responded to customer inquiries and ensured their continued business by providing them with effective solutions and excellent customer service skills.

Represented the company by telephone, e-mail, fax, and interaction with customers.

Handled all technician paperwork and followed office procedures.

Responsible for receiving customer credit card information and applying payments to corresponding accounts.

Portamedic, Phoenix, AZ

Sales Representative

March 2006 – January 2007

Accompanied senior sales representative to various events to provide potential clients with information on our company and the benefits of retaining our services.

Maintained positive customer relations.

Responsible for re-organizing and updating client and customer data-base.

Promptly hand delivered important documents and correspondence to clientele.

Provided back-up receptionist duties by answering phones, coordinating technician schedules, filing, and data entry.

Beus Gilbert, PLLC

Receptionist

February 2002 – March 2006

Answered multi-line telephone, operated switchboard, greeted and announced client arrival.

Coordination of all incoming and outgoing mail.

Responsible for updating confidential reports.

Assisted legal secretaries and paralegals with various projects.

EDUCATION:

Mesa Community College 2005-2006, 2009

Working towards a degree in business communications.

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