CARLA SCHUMACHER

**** **** **** **. *****, Illinois 60123

224-***-****

acf8ea@r.postjobfree.com

KEY SKILLS

OFFICE: Telephone & Front Desk Reception, Filing & Data Entry

COMPUTER: Word, Excel & Power Point

PHARMACY SOFTWARE: ScriptPro

RX3000

Pyxis

PERSONAL: Strong verbal and written communication skills

Conscientious and detail oriented

Exceptional attention to detail and strong follow through skills

Ability to work well individually and within a team setting

EDUCATION

Bachelor of Arts

Therapeutic Recreation

University of St. Francis, Joliet, IL

Pharmacy Technology Course

Oakton Community College

DesPlaines, IL

_PROFESSIONAL EXPERIENCE

Kentucky Clinic Pharmacy – Retail Outpatient Pharmacy Lexington, KY

Senior Pharmacy Technician March 2012 – February 2013

Assist patients with their prescriptions and over-the-counter purchases

Retrieve medications, calculate and fill prescriptions for final check by pharmacist

Maintain and fill cells in Rx3000 robot and trouble shoot problems with dispensing systems

Adhere to HIPPA regulations throughout entire interaction with patients

Verify patient information is accurate and explain payment collection process

Process claims for insurance coverage obtaining prior authorization when necessary

Answer incoming calls from physicians, patients and pharmacies regarding refills

Attend and participate in weekly department meetings in an effort to meet established goals

Maintain a safe and clean pharmacy by complying with procedures, rules and regulations

Frank’s Employment St. Charles, IL

Front Desk Agent October 2011 – March 2012

Register and assist top-level foreign and American executives with check-in

Resolve guest issues through communication with other departments

Document all problems and mode of resolution

Deliver time sensitive documents to guests

Answer calls and document messages to be forwarded to other departments

Foster Premier Management Company Buffalo Grove, IL

Recreation Director May 2008 - October 2009

Establish and oversee community clubs established by residents

Manage expenses within given budget parameters utilizing spend-down sheets

Plan, organize and coordinate classes, workshops and special events for the community

Prepare for publication, a variety of brochures, calendars, flyers and related communications

Register, collect and deposit fees for community programs

Define and resolve resident issues in a timely manner documenting results

Decorate clubhouse for monthly/seasonal theme events

VOLUNTEER COMMITMENTS

Barrington Area Chamber of Commerce Barrington, IL

Marketing Assistant January 2010 – July 2010

Assist Marketing Department with Community Events (Fashion Show, Members Golf Outing)

Charge and record membership fees into spreadsheet

Provide reminder calls to prompt members that have missed payments

2013 Ovarian Cancer Awareness Walk Raleigh, NC

Route Volunteer September 2013

Assist with directions at marker point on walk route

Relay for Life St. Charles, IL

May 2014

Register race participants prior to event and answer questions

Resolve issues pertaining to event

__CERTIFICATIONS

Certified Pharmacy Technician (CPhT)

Registered Pharmacy Technician (State of Illinois)

MEMBERSHIPS

National Pharmacy Technician Association

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