Karina I. Rogel

**** *. ***** **. *** Angeles CA, 90002

323-***-**** acf8e4@r.postjobfree.com

Career Overview

Dedicated hands-on Customer Service Representative motivated to maintain customer satisfaction

and contribute to company success.

Education

• East Los Angeles Community College, Monterey Park, CA

• AA Social and Behavioral Sciences, 2015

• Finishing general education requirements then transferring to California State University, Los

Angeles to get my Bachelor of Arts in Social Work.

Experience

Jan. 2012-2014

Customer Service Representative, Anzell Inc.

Processed merchandise returns and exchanges.

Assisted customers with store and product complaints and followed up with customers about

orders.

Uploaded merchandise to store website and eBay daily.

Processed credit card transactions.

Shipped orders using UPS and USPS.

Handled in store and on-line inventory.

Core Strengths

• Strong organizational skills

Active listening skills

Courteous demeanor

Energetic work attitude

Proficient in Microsoft.

• Adaptive team player

Proficient in data entry

Invoice processing

Inventory control familiarity

Proficient in using Photoshop.

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