Jessica m. gonzalez

SUMMARY of skills

PROACTIVE 8 + YEARS OF HR BACKGROUND, ADMINSTRAIVE SUPPORT, PERSONAL

ASSISTING, ORIENTATION, ON BOARDING, RECRUITING, MICROSOFT OUTLOOK,

WORD, EXCEL & POWER POINT, HRB SOFTWARE SYSTEM, ADP-EZ LABOR, PAYCHEX

PAYROLL SYSTEM, EMPLOYEE RELATIONS, ANALYTICAL SKILLS, GREAT

ORGANIZATION, CALENDARING, HR POLICIES AND PROCEDURES AND STRONG TEAM

PLAYER.

EXPERIENCE

OFFICE ADMINISTRATOR

Fountain Orthotic & Prosthetic

Fountain Valley, CA

April 2013 to Current

Daily Operations: efficiently managed HR/Administration, Payroll and

A/P department. Processes within the office as well as providing

general secretarial support to enable the smooth and effective running

of the office. Responded to daily employee inquiries: Supported 100 +

employees with workplace concerns, benefits, and policies etc.

Ensured input and timely payment of all A/P vendor invoices.

Responsible for weekly check run and paid transmission using Quick

Books. Managed, processed and verified payrolls, benefits on a timely

basis. Process and audit of employee expense reports. HR Support -

process all new new on boarding duties, health benefits enrollments and

responded to employee questions. Maintained employee files and the HR

filing system.

Providing administrative support to upper management - Handle incoming

and outgoing correspondence, including mail, email, manage their

calenders and faxes. Manage colanders and communicated updates and

reminders, prepared specialized reports, drafted documents and

presentations.

Office Administrator

Advisys, Inc.

Newport Beach, CA

November 2012 to April 2013

Directed all daily operations: Daily managers' meetings, reconciling

company checkbook, prepared sales reports. Processed all incoming

customer credit card and check payments, all outgoing/incoming mail,

correspondence, e-mail, faxes, and FedEx Packaging.

Accounting : Performed general accounting activities including

invoicing, A/P, A/R, making bank deposits and reconciling statements.

Processed chargeback and refunds. Entered corporate invoices into

QuickBooks and processed Month End reconciliation.

HR Support: Conducted all new on boarding orientations. Conducted

health benefit enrollments, manage changes to providers, responded to

employee questions. Maintained employee files and the HR filing

system.

Payroll: Processed and prepared payroll reports before every pay period

using Big Fish software for 15+ employees. Maintained timesheets,

tracked employee contributions and sick/vacation accruals.

Responded to employee inquiries: Supported all employees' workplace

concerns, benefits, expense statements, and policies etc.

Human Resources Assistant/Receptionist

American Career College/West Coast University

Irvine, CA

November 2010 to November 2011

Answered telephone, screened and directed calls. Greeted incoming

guests/visitors entering the organization and assisted them with their

inquiries.

Prepared outgoing/incoming mail, correspondence, e-mail, faxes, and

FedEx Packaging.

Scheduled and organized companies meeting rooms and companies monthly

event calendar.

Staffing: Assisted with new employee hiring process by screening, and

testing applicants. Notified existing staff of internal opportunities.

HR Support: Maintained employee files and the HR filing system.

Entered in all certification in HR database system.

Responded to employee inquiries: Supported 130+ employees with

workplace concerns, benefits, and policies etc.

Human Resources Coordinator

THINK Together

Santa Ana, CA

April 2010 to November 2010

Supported company policy and procedures in the areas of the new hire

process including drug screening, background checks, paperwork, and

HRIS entry.

Planned and conducted all new hire orientations. Foster positive

attitude toward organizational objectives. Processed all new hire

packets and entered all new employees into ADP software system.

Performed and recorded accurate and legible individual finger and four

finger impressions on Live Scan system. Knowledge of roper techniques

in obtaining legible impressions.

Payroll: Processed and prepared payroll reports before every pay period

using EZ labor and ADP software systems for 500 + employees. Verified

accuracy of time/attendance data and payroll records.

Processed and tracked Performance Action forms for Terminations,

Transfers, Promotions, New Hire PAF's and Audits. Calculated and

processed all Retro Adjustments.

Staffing: HR Recruiting Manager. Identified staff vacancies and

recruited, interviewed, and selected applicants.

Processed exit packets and exit interviews for termed employees.

Tracked leaves of absences and answering benefits questions.

Responded to employee inquiries: Supported 500 + employees with

workplace concerns, benefits, and policies etc.

Human Resource Assistant - Entry Level Generalist

CareMore Medical Enterprises

Cerritos, CA

April 2007 to April 2009

Played a key role in employee relations as point of contact for 500+

employees for workplace concerns, company INTRANET, events, building

procedures etc. Provided coverage for the front desk receptionist and

with the day-to-day operations of the HR office.

Processed new hire packets and enter all new employees into HR Benefits

(HRB) software system.

Prepare specialized statistical reports to meet needs for HR department

using our HRB softwaresystems. Reconcile company medical/dental

billing, managed EDD claims and check requests.

Human Resourc Assistant - Entry Level Generalist (Continued)

Staffing: Assisted with searching for candidates, pre-screening

interviews, employment verifications, and background checks.

Maintained all record keeping and classified files for filing system.

In charge of coordinating, scheduling, and preparing Human Resources

events for all corporate employees and assisted other Human Resources

staff as needed.

Claims Examiner

Molina Health Care, Inc.

Long Beach, CA

November 2004 to April 2007

Directed activities of workers investigating claims to ascertain

validity of claims.

Processed claims for which company is liable and negotiates

settlements.

Authorized payment of compensation according to state or federal acts.

Contacted medical personnel to ascertain need for payment extensions

beyond specified recovery date.

Negotiated with persons having valid claims and performed other general

office duties as needed.

Special Projects Coordinator/Human Resources

Darnell Home Health Services, Inc.,

Long Beach, CA

May 2002 to July 2004

Assisted Human Resources Manager with HR duties.

Conducted new employee orientations and processed all new employees

with benefit packages.

Developed and implemented recruitment plans and schedules for job

fairs.

Screened and referred qualified job candidates for job opportunities.

Order all office and medical supplies for staff.

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