Ebony Sharpley
Harrison Twp Mi 48045
acf8by@r.postjobfree.com
Objective
To obtain a challenging position with a company that allows me to utilize my skills, experience
and education while offering the opportunity for professional growth and advancement.
Qualifications Summary
Exceptional organizational skills
Excellent PC skills (Microsoft Word, Power point, Outlook and Excel)
Typing skills: 60 wpm 99% Accuracy
Data Entry Experience
Excellent telephone skills
Outstanding leadership skills with the ability to bring out the best in individuals while
maximizing potential performance
Excellent trouble shooting and problem solving skills
Extensive sales and customer service experience
Education
Davenport University Warren MI
Bachelor’s Degree (Dean’s List 2005)
Major of Human Resources
Michigan Institute of Real Estate Southfield MI
Real Estate Salesperson License
Professional Experience
Real Estate One St Clair Shores MI
Real Estate Agent
5/2008 to Present
Provide consultation to buyers and sellers seeking to purchase or sell real estate
Provide sellers and buyers with full knowledge of the current real estate market
Effectively market real estate through internet systems
Prepared documents such as purchase and lease agreements
Converted sales leads to satisfied and loyal customers
Faithful Transportation Detroit MI
Customer Service Representative
9/2006 to 4/2010
Maintained and updated customer account information
Utilized marketing techniques such as up-selling to increase profitability
Expedited corrections and adjustments to accounts
Resolved service problems by selecting feasible solutions
Processed cash and credit transactions
Increased the company’s clientele through telemarketing
Sheridan’s Elite Property Management Detroit MI
Sole Proprietor
10/2006 to 5/2008
Interviewed prospective tenants and selected most qualified applicants
Ensured proper maintenance of properties
Collected rent payments from tenants
Assessed necessary fees for late rent payments and damages made to properties
Greektown Casino Detroit MI
Human Resources Intern (Training and Development Department)
5/2005 to 11/2005
Assisted staff in facilitating informative new employee orientations
Assisted Director in informing staff of new company policies and procedures
References available upon request