Denise Thomas-Adams

Eastpointe, Michigan *****

Cell: 586-***-****

acf89z@r.postjobfree.com

Career Overview

Motivated Administrative Assistant

with exceptional customer-service,

data entry, and decision-making

skills. Strong work ethic,

professional demeanor and great

initiative. Proven ability to provide

exceptional support and service for

a broad-range of staff and clients.

Hardworking trained professional

recognized as a solid team player

and reliable associate.

Professional Experience

Business Analyst/Precertification

Specialist

December 2012 to August 2014

Strategic Staffing/Blue

Cross/Blue Shield of Michigan –

Detroit, MI

• Provided excellent

analytical skills and

demonstrated ability to

communicate effectively.

• Responded positively to

multi-tasking, operated data

bases efficiently.

• Responded to incoming

inquiries from internal and

external customers.

• Analyzed, processed and/or

expedited operational

transactions.

• Organized work to meet

National/Corporate/Depart

ment Production and

Quality Standards.

• Completed two assignment

dates: (12/12 - 02/13 and

11/13 - 8/14).

Assessing Administrator

November 2011 to December 2011

Select Staffing/Clinton Township

Assessor’s Offices – Clinton

Township, MI

• Performed general office

duties.

• Short-term assignment for

Select Staffing Agency.

Account Associate

July 2005 to May 2011

Weststaff/Xerox Corporation –

Detroit, MI

• Performed Quality

Assurance of data put

into computer system.

• Entered data of

customer information to

various tracking logs.

• Scanned up to 15,000

documents in a day

using Kodak I840 and

I820 Scanner.

• Cross-trained in various

departments (including

Production and

Reassembly) also other job

sites as needed.

• Hired by Xerox January

2007.

Education

Ruthruff High School

Detroit, MI, USA

Completed GED

Wayne County Community

College

Detroit, MI, USA

Liberal Arts/27 Credits

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