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Customer Service Sales

Location:
West Covina, CA
Salary:
45,000
Posted:
October 03, 2014

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Resume:

Katarina Eriksson

Horticulturist,Edible & Water-saving Landscape Designer, Landscape Maintenance supervisor.

cell 310-***-****, 424-***-****

acf87t@r.postjobfree.com

EMPLOYMENT OBJECTIVE/ POSITION DESIRED

Horticulturist, Landscape Designer

PROFESSIONAL EXPERTISE

All aspects of my work demonstrate my consummate professionalism. My communication skills are excellent - in both English and limited Garden Spanish. I have 15 years of ongoing experience presenting lectures about edible landscapes, drought tolerant and native plants, ornamental flowers, and herb gardens for various garden organizations. I’ve been quoted in many media interviews, including print, radio, and television. My management skills have been honed by years of supervising work crews I am always developing employee’s skills on the jobsites but showing examples to make sure the crews give high quality service to my satisfaction. I’m highly proficient at interviewing, hiring, training and overseeing employees with the ability to prioritize, multi-task in a upbeat environment.

I take pride in managing customer relationships and providing high quality customer service by analyzing the client needs and desires with frequent communication; assessing job sites; creating and implementing landscape designs. Creating proposals, overseeing the design and, installation process. I enjoy building a relationship with the clients and making sure they are satisfied by doing what needs to be done with regular visits.

I have a wide base of knowledge in horticultural skills and am well versed in botanical names of trees, shrubs, perennials, substitute lawns, edibles and herbs. I’m very experienced in soil testing, N-P-K and pH, as well as composting and mulching and creating special potting soils. I’m equally proficient with plant propagation, cuttings, seed starting and potting up, (which saved the Huntington Botanical Garden thousands of dollars by propagating plants for herb and flower gardens.) Though I specialize in drought resistant landscaping, I’m also very experienced with lawn-care and irrigation (sprinklers and drip). I’m educated in water-saving techniques; including installing, maintaining and upgrading irrigation. I use and maintain all types of small garden power tools and I am proficient in use of all kinds’ of landscape equipment including tractors. My driving record is excellent. I’m expert in identifying plant diseases and insects; and treat these safety issues with an emphasis on organic and Integrated Pest Management treatment. I hold a Qualified Applicator Certificate (QAC) 2005.

I take pride in meeting the ongoing needs of my clients, whether by hand drawing blueprints to scale, constructing landscapes that suit an owner's needs (residential or commercial) or designing landscapes to match the style of the home or building on which I’m working.

I can bid and install entire landscapes, of any size with excellent communication and organizational skills. The sales/estimating for recommending improvements, troubleshooting and bolstering growth of the garden to meet the client’s vision. Acting as a liaison between clients and our branch to ensure that receivables are current and collections are performed if needed, and I am able to maintaining monthly budgets, and reporting results to management.

Edible landscaping

As a team leader, I can direct staff, crews and/or groups of project volunteers by providing direction and guidance, monitoring safety issues, completing jobs on time and within budget. I've taken many safety classes and I an able do the paperwork for OSHA Ensuring a safe environment for employees, customers and the general public.

I also incorporate my landscape design talents to interior design, specialize in the uses of color and houseplants to set moods and add some interest.

Flower arrangements, arranging houseplants, harvest and cooking from the garden are a joy I incorporate in my services.

WORK HISTORY

Recently, I work for a well-respected, sustainable landscape company, (FormLA Landscape, www.formlainc.com ) Horticultural Team Leader, supervising 12 men - 4 crews in residence landscape maintenance. I worked intimately with the clients and gardeners to create and maintain sustainable dream gardens. I had the responsibility to oversee a 75,000+ work book, assure the safety and productivity of employees, maintain constant communication with clients in order to meet with their expectations, generate proposals for enhancements and irrigation extras, walk property's and generate punch list if necessary, create reports for any property damage, vehicle damage and employee injury, terminate/hire employees, safety tailgate training, follow up with employee’s needs, Create and complete time sheets on a weekly basis. April 18, 2012 to June 15th 2014,

(2011) I installed a residential landscape project on a 42 acre estate in Malibu, CA. It is an all organic, edible, self-sustainable garden - June to December 2011.

June 2010 to April 2011, Nursery Manager of Grow Native Nursery, Rancho Santa Ana Botanic Garden, The leading California Native Gardens for research, teaching and saving rare and endangered plant, on the Grounds of the West Los Angeles VA. I started up the nursery from the ground up, with the assistance of Veterans in transition from hospitalization to learning to go back to work and society. I learn how to drive tractors and organize large construction crews as we tore up old gardens and built a new nursery in a very short time. Then I started up and ran the Retail sales nursery.

February 1999 to April 2009 - 10 years, Head Gardener of Perennials, Roses and Herbs at The Huntington Library and Botanical Gardens, San Marino CA. Caretaker of 10 acres, supervising 15 volunteers and staff. Interviewed by newspaper and television. Under the direction of Clair Martin, Curator of Roses and Perennials, taught 6 week classes on herbs to the docents, and gave garden talks with powerpoint slideshows.

1988 to present- Katarina's Landscape Design, Self employed landscape designer, installer, and caretaker.

Parkway Grill Restaurant, Pasadena CA. Designed, installed and maintained 4,000 square-foot herb and gourmet garden at this four star establishment. Worked closely with the Head Chef (at that time), Hugo Molina, to introduce unusual edibles, including exotic gourmet edible flowers. We started the trend for culinary use of baby vegetables and edible flowers in California and were extensively interviewed by television and newspapers.

Pasadena Showcase House of Design. I installed landscaping in two show houses, with proceeds benefiting the Pasadena Junior Philharmonic.

Interviewed by newspaper, radio and Southern California Home and Garden Magazine.

Retail nursery experience in southern Calif. with independent nurseries and Armstrong Garden Centers, Monrovia and La Canada.

Samuel Freeman, a fine art gallery located in the City of Los Angeles, Drought tolerant grey plants with red lava rock. very low maintenance and beautiful all year. 2014

EDUCATION, CERTIFICATIONS, AWARDS

2005 - Certified pesticide applicator. Certified by DPR, who’s Licensing and Certification Program is responsible for examining and licensing qualified applicators, aircraft pilots, pest control dealer designated agents, and agricultural pest control advisers; and for certifying pesticide applicators who use or supervise the use of restricted pesticides.

2009 - Green Living Workshop, from Sustainable Santa Monica www.sustainablesm.org. Completed their six-week course on water, energy, waste, chemicals, transportation, shopping and food. Learned about problems on a global, national and local scale and solutions.

As of January 23, 2010 - Green Garden Academy. Teaching Introduction to Sustainable Landscape Design in City of Santa Monica’s free once-a-month, 12 month series.

Spring 1991 - Landscape Technology, Certified Horticulturist. Cal Poly University, Pomona, California, including training in (IPM) Integrated Pest Management.

Spring 1991 - “Pride of Ownership Recognition Award” San Marino and South Pasadena Board of Realtors.

California Certified Nurseryperson #2496, Certificate of achievement, Horticulture, University of California,

Three years of Horticultural and Art classes at Mount San Antonio Junior College, Walnut, California.

VOLUNTEER EXPERIENCE AND PROFESSIONAL MEMBERSHIPS

2007 to present - Member of Entomological Society of America, serving with the President Plant Pathologist Dr. Jerry Turney.

2005 / 2009 - Member of Pesticide Applicators Professional Association (PAPA)

1994 to present - Volunteer Assistant to Shirley Keirns (Landscape Architect) with the Huntington plant sales. In charge of “Featured plants and Herbs”, including the coordination of volunteers in displaying and adjusting displays as plants were sold, assessing stock needs for sale.

2005 to present - Volunteer at the Learning Garden, Venice CA. Garden Master, with David King.

1998 / 2000 - Volunteer Research assistant for reference book for Southern California Horticultural Society.

1996 / 2000 - Board member, Southern California Horticultural Society.

References

At The Huntington Library

• Clair Martin, Former Supervisor, Curator, Rose and Perennial Gardens at The Huntington Library and Botanical Gardens Now Retired acf87t@r.postjobfree.com cell 626-***-****

• Kathy Musial, Curator, Living Collections, at The Huntington Library and Botanical Gardens 626-***-****, acf87t@r.postjobfree.com

• Louise Guerin, Manager of Plant Production and Sales 626-***-**** acf87t@r.postjobfree.com

At Rancho Santa Ana Botanic Garden 1500 N College Ave, Claremont, CA 91711/ Grow Native Nursery 100 Davis Ave, Los Angeles, Ca www.rsabg.org

• Alex Charlap, HR 909-***-**** <acf87t@r.postjobfree.com

• Bart O Brian 213-***-**** acf87t@r.postjobfree.com

FormLa Landscape, 7019 Foothill, Tujunga, Ca 91043 www.formlainc.com

• Cassy Aoyagi, acf87t@r.postjobfree.com, 818-***-**** office 818-***-****

• Natasha Barrault, I worked with her for one of her landscape as the garden maintenance crew. 310-***-**** acf87t@r.postjobfree.com

Personal Clients

• Kate Woods, Venice, California, 310-***-**** acf87t@r.postjobfree.com

• Joann Parks, Los Angeles, 323-***-**** acf87t@r.postjobfree.com

Personal References

• Steven Slater, Contractor/Roommate: Santa Rosa 707-***-**** acf87t@r.postjobfree.com (Not the JetBlue guy)

• David King, Gardenmaster at The Learning garden, Venice, Ca, 310-***-****, acf87t@r.postjobfree.com www.thelearninggarden.org

• Joann Brahany, Director for Creativity Workshops & Retreats. Good Friend 818-***-****, acf87t@r.postjobfree.com

• Doctor Robert Kessel, Old neighbor and friend, 310-***-**** 310-***-****

• Jon Rasmussen, Pond Company, we created gardens with ponds together and long time friend, 626- 926-7373,Office (626) 284 - 5937 acf87t@r.postjobfree.com



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