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Customer Service Sales

Location:
New York, NY
Salary:
25$/hour(negotiable)
Posted:
October 03, 2014

Contact this candidate

Resume:

Karrien Richburg

** ********* **** ******

Brooklyn, NY 11236

347-***-****

718-***-****

acf860@r.postjobfree.com

OBJECTIVE: A team player with excellent computer, analytical, verbal,

written and communication skills. Self-starter with the ability to

Multi-task in a high stress environment. Very

enthusiastic, reliable, honest, organized and responsible.

FedEx Home Delivery- Sort, Queens, NY

Data Entry Clerk/ Administrative Assistant Coordinator/Package Handler/QA

Clerk Feb 2010- Present

. Resolved discrepancies by using standard procedures and returning

incomplete documents to my manager

. Calls and handles customers in a proper manner and verifies addresses

of shipper and/or sender so packages can be delivered.

. Coordinated and maintained records for staff, office space,

telephones, and office keys, organizing/ file maintenance.

. Set up meetings in a timely fashion under high stress environment

between customers and employees to deliver the purple promise

. Loads and unloads packages onto or from delivery vehicles, conveyor

system carts and load gratings

. Lifts, carries, pushes and pulls packages on a continuous and

repetitive basis

. Determines the appropriate conveyor system by reading labels and

charts, verifying numbers and memorizing information and sorts

packages accordingly, weighs and records number of units of materials

moved or handled on daily production sheet and entered the information

into the computer based system

Ogilvy & Mather, New York, NY

Data Entry Clerk Coordinator/ Human Resource Executive Assistant

Feb 2010 - Oct 2010

. Maintained database by entering and updating customer and account

information

. Confidentially handled business tax information, legal documents

. Verified customer account data by correcting,deleting or reentering

data when necessary

. Carried out all aspects of general office coordination, answered

phones and transferred calls

. Maintained office calendar to coordinate work flow and meetings, set

up/attended meetings and conferences

. Maintained confidentiality in all aspects of client, staff and agency

information

. Interacted with clients, vendors, and visitors

. Signed for and distributed UPS/FedEx or similarly delivered packages

. Coordinated and maintained records for staff, office space,

telephones, and office keys.

. Coordinated and directed office services, such as records, budget

preparation, personnel, and housekeeping

. Created and modified documents such as invoices, reports, memos,

letters, and financial statements

. Made Domestic and International travel arrangements

. Organizing/ File Maintenance all while keeping information strictly

confidential

Lady Footlocker, Manhattan, NY

Sales Associate/Cashier/Stock Manager Sept

2007 - Dec 2008

. Ensured that each customer received outstanding service by providing a

friendly environment, which included greeting and acknowledging every

customer, maintaining solid product knowledge and all other aspects of

customer service.

. Maintained an awareness of all promotions and advertisements.

. Assisted in floor moves, merchandising, display maintenance, and

housekeeping

. Assisted in processing and replenishing merchandise and monitoring

floor stock.

. Communicated customer requests to management.

. Assisted in completing price changes during a sales event.

. Managed and assisted in year-end inventory and cycle counts.

. Assisted in ringing up sales at registers and/or bagging merchandise.

SKILLS

. Motivated self-starter with a strong desire to learn and constantly

improving

. Team player with excellent communication skills as well as the

ability to work well alone on a project with outstanding results

. Great hand skills and quick learner and very organized as well as the

ability to help others around me organize

. Flexible, reliable, honest and dependable hard-worker

. Basic knowledge of a PC

. Ability to follow oral and written instructions under high stress

environment and meticulous attention to detail

. Ability to operate standard office equipment, including but not

limited to, computers, telephone systems, typewriters, calculators,

. Copiers, and facsimile machines

. Key 80-100+ WPM, Microsoft Office; including Excel, Access,

PowerPoint, Outlook, Word, Internet proficiency

EDUCATION

. Midwood High School at Brooklyn College, Brooklyn, NY

Regents Diploma / June 2008



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