VONSIN RICHARDSON

Tel.#908-***-****(C)

908-***-****(H)

E mail: acf82n@r.postjobfree.com

PROFILE

Motivated Team-player with strong interpersonal skills seeking position where customer-

service,administrative and warehouse experience can be utilized to further company goals.

SUM MARY OF SKILLS

• Extensive customer service and call center experience

• Strong verbal and written communication skills

• Experienced in administrative functions, able to type 55 wpm

• Proficient in Microsoft Word and PowerPoint with knowledge of Excel and Access

• Comfortable multi-tasking and experienced in data entry and payroll functions

EMPLOYMENT EXPERIENCE

Program Assistant

PLAINF IELD HOUSING AUTHORITY, (Tenant Home Ownership Program) Plainfield, NJ

04/14-05/14

Assisted program manager with logistical services in support of the operation of the program. Ensured accurate case files are documented, updated and properly filed. Composed and typed letters and created spreadsheets. Monitored program’s activity and participants’ active and inactive progress.

Office Assistant

COMMUN ITY FOOD BANK, Hillside, NJ

09/12-04/14

Duties consisted of data entry, ensuring compliance of documentation, filing, stocking

shelves and other duties as needed.

Office Assistant

PMPM, Newark, NJ

02/12-09/12

Performed general office procedures, t ranscribed recordings of board meetings and

interviews, composed letters and answered phones for intake process.

Warehouse Line Assistant

LEGACY CONVERTING, Cranbury, NJ

07/10- 12/10

Responsible for operation functions of packing, shipping and receiving of materials. Daily

p icking and packing of stock and operation of electric pallet jacks. Monitored all material-handling equipment for good working order. Ensured compliance of standard operating procedures.

Landscaper

GREATER NEWARK CONSERVANCY, Newark, NJ

04/10-07/10

Leveled soil in urban lots for elementary school beautification project. Erected brick

retaining wall as part of a patio layout arrangement.

Wait Staff, Dining Services/Recreational Activities Coordinator

EMERITUS CORPORATION, West Orange, NJ

03/06-10/09

Served food and prepared salads and desserts for residents at assisted living center.

Directed recreational activities including bingo games, reading stories and providing

various amusements for residents at center.

Warehouse Worker

M IGENT TEMPS, E lizabeth, NJ, (Placed with B &G Foods, Caldwell, NJ

09/05-02/06

Operated assembly line and maintained quality assurance of products at food processing

facility .

Inventory Control Clerk (Six months contract, Office Team)

BREEZE EASTERN, Union, NJ

02/04-08/04

Duties consisted of data entry and performing audits and inventory of parts and supplies

for Government contractor.

Inside Sales Rep. (Appointment setter)

NORVERGENCE, Newark, NJ

04/03-09/03

Solicited owners of businesses throughout the count ry to schedule appointment for sale of

telecommunications equipment.

Administrative Assistant

CATHOLIC COMMUN I TY SERVICES, Newark, NJ

08/02-03/03

Managed front office. Provided support to program director. Duties consisted of typing

correspondence, memos, and creation of various business forms. Handled all incoming calls

to center, processed purchase orders, interfaced with various vendors, maintained

attendance records and handled t ime reporting and payroll functions.

Site Manager, Computer Lab

RUTGERS UN IVERSITY, Newark, NJ

07/00-01/01

Instructed patrons on use of computer, In ternet, and various software applications,

i nterviewing and hir ing of lab consultants, assigning work schedules, ordering supplies for Computer Labs and preparing monthly statistical reports.

EDUCATION/

SKILLS: 2011 – Solar Panel Training Program – Bright Horizon Institute,Newark, NJ

2011 – Forklift Certification – Workforce Development, Newark, NJ

2011 – OSHA 10 Construction Industry Certification – Union City College, Elizabeth, NJ

2011 – Red Cross CPR Certification – Union County College, Elizabeth, NJ

2010 – JVS Customer Service Call Center Concentration - East Orange, NJ

1999 – Microsoft Software Applications - Training, Inc. Essex County College, Newark, NJ

1995 – Business Management classes Mor ris County College, Morristown, NJ

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