Amanda S. Bartee

**** ***** ****

Phone: 434-***-****

Dillwyn, VA 23936

E-mail: acf7t1@r.postjobfree.com

EDUCATION

American National University - Diploma, Business Administration Management

May 2014

Cumberland High School- Diploma

June 2010

SKILLS

Customer Service

Patient Satisfaction

Time Management Skills

Problem Solving Skills

Proactive Oriented

Delegation Skills

Shift Management

Operational Excellence

Diversity Management

PROFESSIONAL EXPERIENCE

Crothall Healthcare

Charlottesville, VA

Supervisor/Team Leader

2012 - Present

UVA- Health Systems second shift supervisor; oversee building with

executive level staff suites

- Supervise 9 employees daily; Supervise 32 employees on a regular

rotation

- Create staff schedules and track daily work performance

- Train and develop new staff

- Review productivity for workflow efficiencies

- Assisted in establishing and implementing 45 minute Bed Turnaround

time

- Conducts rounds with customers to ensure service satisfaction

- Performs quality assurance inspections

- Model exemplary customer service

Lead Housekeeper

2011-2012

UVA- Emily Couric Cancer Center

- Opened $82 million state of art cancer facility

- Trained housekeepers

- Led and performed detailed projects

- Performed special assignments for high level events for opening of

facility

Housekeeper

2010-2011

UVA- Transitional Care Hospital

- Assisted with opening of new facility with 80-90% isolation patients

- Performed housekeeping duties in MRI Suite

- Performed daily and discharge cleaning in high isolation environment

REFERENCE LETTERS ATTACHED AND REFERENCES UPON REQUEST

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