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Customer Service Insurance

Location:
Phoenix, AZ
Salary:
20,000
Posted:
September 30, 2014

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Resume:

DEBRA KISSINGER

**** *. **** ***.

Phoenix, AZ **015

602-***-****

acf7py@r.postjobfree.com

OBJECTIVE Position in the healthcare field that allows full utilization

of my education and experience that offers opportunity for

growth and learning.

EDUCATION

Jan 2010- Everest College Phoenix Phoenix, AZ

Sep 2010 Medical Insurance Billing and Coding, Diploma Program

***4.0 GPA, Perfect Attendance, President's List***

Apr 1988- Honeywell Educational Services Phoenix, AZ

Jul 2009 Continuing Education Courses required for manufacturing

certification

Shift Safety Coordinator for OSHA, conducted safety sweeps on a

monthly basis

SUMMARY OF SKILLS

. Quick learner with excellent retention

. Team player

. Self-motivated performer with demonstrated initiative

. Positive "can do" attitude

. Responsible and accountable

. Accept constructive criticism as a learning tool

. Proven ability to adapt to changing demands

EXPERIENCE

Jul 2012 - Sun Radiology

Peoria,

AZ

Aug 2014 Position: Registration Clerk

As a registration clerk, my duties are to

enter patient demographics such as their address,

contact information, social security, employer if applicable,

and their primary physician along with their insurance

information. I am also required to verify that their insurance

information is correct and this is accomplished by calling the

insurance company or verifying it online.

Oct 2010 - Serenity Hospice and Palliative Care

Phoenix, AZ Jun 2012 Position:

Receptionist

Answer a multi-line phone, route calls, take messages accurately and

distribute them in

a timely manner, provide excellent customer service, order and stock

office supplies,

sort incoming mail, maintain the lobby, and conference room so

it has a professional appearance at all times, make employee

badges, plus call and schedule interviews. In addition to these

duties, I am responsible for maintaining the records for

employees' attendance and vacations schedules, plus keeping

track of the Certified Nursing Aide (CNA) hours and mileage for

the patients they attended to.

Aug 2010 - Arizona Medical Billing, Inc. Phoenix, AZ

Sep 2010 Externship in Medical Insurance Billing and Coding

Successfully completed 160-hour externship in fast-paced

medical billing and collections environment. Performed all

aspects of billing from initial input of demographics, scanning

and filing daily provider reports, claim status calls and

worked insurance and patient aging reports to ensure claims

were paid in a timely manner.

DEBRA KISSINGER

(Page 2)

Apr 1988 - Honeywell, Inc. Phoenix, AZ

Aug 2009 Electronics & Mechanical Assembler

Team member in two of Honeywell's key divisions: Air Transport

and Honeywell Process Solutions.

Responsibilities included learning all aspects of assembly

techniques, related tools, and machinery. Gained expertise in

all stages of product life cycle from the smallest component to

final product being shipped to the customer on time. Evaluated

and improved assembly through interactive brainstorming and

problem solving sessions with other key team members. Filled

in for absent team members on the production line in addition

to performing regular duties. Reorganized and streamlined the

company parts stockroom to improve efficiency. Acted as Safety

Representative for my shift which included reporting accidents,

facilitating Safety meetings, Safety Training Classes,

assisting with Safety audits and communicating all information

to co-workers in a timely manner.

Jun 1987 - Rogers Chandler, AZ

Apr 1988 Electronics Assembler

Responsible for soldering surface mount components onto printed flex

circuits with a microscope according to blueprints. Also did

some touch-up work on customer return products.

Jan 1987 - ADR Ultrasound Tempe, AZ

Mar 1987 Electronics Assembler

Responsible for assembling foot pedals and monitors for medical

equipment using various torque strengths. Complied with

company standards for wire stripping, tinning, soldering and

adhesive applications.

Jul 1985 - M/A-COM Omni Spectra, Inc. Tempe, AZ

Mar 1986 Electronics Assembler

Duties included soldering components and wires to printed

circuit boards to form sub-assemblies. Used electro-mechanical

assembly techniques to build the final units from the

previously built sub-assemblies.

Oct 1983 - Motorola Tempe, AZ

Feb 1984 Electronics Assembler

Responsible for wire stripping, heat shrinking, soldering wires to

connectors and cables in conjunction with company assembly

instructions and blueprints.

Oct 1981 - Litton Electron Tube Division Tempe, AZ

Oct 1983 Electronics Assembler & Product Inspector

Assembler responsibilities included preparing, soldering, and testing

finished in-process units. Inspector duties included ensuring

that in-process assembly met blueprint specifications.



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