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Customer Service Data Entry

Location:
Bloomingdale, IL
Posted:
September 30, 2014

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Resume:

Giovanna Caporale

*** ********* *****

Bloomingdale, IL 60108

630-***-****

acf7ny@r.postjobfree.com

Career Summary

Financial professional who is a self-starter and capable of effectively

functioning with minimum supervision. Known for taking initiative and

skilled at meeting challenges and deadlines. A team player who is attentive

to detail and produces quality results.

EMPLOYMENT

OfficeMax, Inc., Naperville, IL - 07/2007 - Present

TAX DEPARTMENT, STAFF ACCOUNTANT; AUDIT SUPPORT

. Prepare various data/reports for upcoming Audits

. Retrieve invoices researched in SAP and Onbase systems

. Retrieve exempt certificates in Teams system

. Prepare sales summaries in excel

. Perform special data and entries for upcoming Tax Free Holidays in

SAP system

. Handle W-9 and exempt certificate requests

. Achieved a record of zero jeopardy assessments

OfficeMax, Inc., Itasca, IL - 02/1998 - 07/2007

BUSINESS DEVELOPMENT & ANALYSIS, SPECIALIST

12/2002-07/2007

. Performed special cost bids including product specification,

identified

sources for specified and alternate product, and negotiating with

suppliers

for product, cost, and terms

. Updated alternate supplier and competitive product code databases

. Researched and prepared analysis as needed

. Maintained filing systems and developed office procedures for paper

flow and

retention for both paper and electronic files

. Recognized and assisted Manager with special projects for consistent

customer service-oriented attitude, product knowledge, and leadership

capabilities

BUSINESS DEVELOPMENT & ANALYSIS, ADMINISTRATIVE TECHNICIAN

01/2000-12/2002

. Prepared bids, including database processing and product research

. Coordinated and maintained the tracking of all locations surveys

through

department database

. Handled and initiated vendor correspondence, including supplier

mailings

. Promoted to Pricing Specialist for consistent customer service-

oriented attitude, and product knowledge

ACCOUNTING DEPARTMENT, ACCOUNTING TECHNICIAN

01/1999-01/2000

. Prepared for various bank duties, stop payments, requested copies

of cancelled checks

. Prepared check runs

. Assisted with location issues

. Updated daily accounts payables check return stats

. Reconciled month end accounts, including monthly journal entries

. Coordinated daily activities including managing timekeeping

procedures processing weekly payroll

ACCOUNTING DEPARTMENT, SENIOR SUPPLIER ANALYST

02/1998-01/1999

. Handled supplier accounts M through R

. Handled supplier calls

. Researched past due invoices

. Handled and prepared for internal adjustments

. Recognized and promoted to Accounting Technician within 11 months of

joining organization

Carry Transit Company, Bridgeview, Il - 06/1991 - 01/1998

ACCOUNTING DEPARTMENT, ACCOUNTS PAYABLE SUPERVISOR

06/1995-01/1998

. Scheduled rents/leases for monthly Payments

. Prepared and Scheduled employee 401K contributions

. Handled employee wage garnishments

. Assisted Clerks with daily duties; data entry of invoices, vendor

calls,

check runs

. Managed the accurate and timely processing of invoices

ACCOUNTING DEPARTMENT, ACCOUNTS RECEIVABLE CLERK

12/1992-06/1995

. Applied daily cash

. Made collection calls for past due invoices

. Prepared month end reports

. Satisfactorily resolved account issues

BILLING CLERK

06/1991-12/1992

. Sorted bills/invoices

. Prepared for data entry of invoices

. Prepared and mailed invoices

. Provided back-up for Switchboard Operator

. Managed customer database, promoted to Accounts Receivable clerk

COMPUTER SKILLS

.Microsoft Word .Microsoft Excel .Microsoft Access

.SAP System .Teams .AS/400 Mainframe

System

.Onbase .Outlook



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