Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Phoenix, AZ
Salary:
29000
Posted:
September 30, 2014

Contact this candidate

Resume:

Michael Jon Settlemire

**** *. *** ***** * ***

Phoenix, Arizona 85006

acf7kc@r.postjobfree.com

602-***-****

QUALIFICATIONS

Warehouse Coordinator managing warehouse activities including: inventory control, shipping

and receiving products, cycle counts

Forklift certified using sit down, stand up, and reach lifts

Tool room experience in distributing equipment to warehouse staff,

Follows packaging/ shipping procedures to ensure customer satisfaction is attained

Proficient in FedEx and UPS online packaging systems using Microsoft system

Customer service experience on will calls and deliveries

CERTIFICATION

Forklift Certified by U.S. Forklift Training and Certification. #3284724

Six Sigma Certified White Belt Quality Assurance Certified – RF/Bar Code Scanner Trained

TSA certified#1930CB2AB055

EMPLOYMENT BACKGROUND

Warehouse Assistant Goldstar Logistics Most recent

Received and shipped product on daily picking orders

Coordinate, organize and stage dock stock for future orders, prepare orders using RF

scanners for shipments, perform cycle counts and implement inventory into stock using

Microsoft computer system

Shipping/Receiving Coordinator Phoenix Pumps 9 months

Ship and receive high volume orders, shipping orders using Fed Ex Manager and UPS

Worldwide systems, replenish stock with incoming product by using inventory management

system, follow work instructions to complete tasks while filling orders using pick sheets,

package product properly in to avoid damage, record inventory transactions, random cycle

count checking and resolve discrepancies if necessary by verifying physical counts in MAS

(management application system), have customer service experience on will calls and

deliveries, help train new employees in shipping/receiving procedures, forklift certified in

unloading/loading of trucks using various types of forklifts, experienced in return

authorizations for customer and vendor

Production Lead Man A.C.I. 9 years

Oversaw a 5 person production crew that distributed product in an efficient and timely manner

and coordinated with department leads to ensure minimal waste and accurate counts on

product, observed quality control procedures to ensure production quotas and on time

deliveries,distributed tools to department leads and documented hazardous cleaning supplies

while initiating product safety

Assistant Warehouse Coordinator Multigraphics Corp. 15 months

Loaded and unloaded materials to docks, delivery vehicles, Sorted materials and supplies and

prepared them according to their work orders, repaired and maintained product equipment,

updated inventory maintenance of stocked products, pulled order using production sheets

Warehouse Manager Polychrome Corp. 4 years

Coordinated all warehouse shipments throughout southeastern U.S. and Puerto Rico in

through various trucking companies, RF Scanner/ Bar Coding Specialist who

implemented our system that documented shipping and receiving products as well as daily

inventories, loaded and unloaded trucks using various forklifts, promoted to Regional

Southeastern US Warehouse Mgr. and nominated for Employee of the Year

Packaging Coordinator/Supervisor Continental Can Co. 11 years

Load/unload trucks with forklift (certified by Clark Equipment), experienced in running

palletizer, shrink wrapper and strapping guns, maintained packaging machines by using

preventative maintenance techniques, oversaw 3 person crew and delegated work

assignments,truck scheduling and calculating product waste from daily product schedules

EDUCATION

Clarion University Clarion, PA.

Received 89 credits toward a degree in Meteorology

Central AZ College Florence, AZ

Small Business Management Certified

Oil City High School Oil City, PA.

Diploma



Contact this candidate