NAGA SAI

201-***-**** – acf7jr@r.postjobfree.com

PROFESSIONAL PROFILE

Performance Engineer with 8+ years, Performance testing, web, client server,e-commerce,application

development. 6 years load & performance testing and tuning with Load Runner and Performance

Center. 2 years web application & client server application development using java technologies. An

advocate of automation who understands the proper times to apply an automation strategy to manual

SDLC methods.

EMPLOYMENT HISTORY

Performance QA Engineer Nov 2013 – Till Date

Client: AT&T ( NJ )

This project aims at providing performance testing for the U-Verse IP TV Applications for the AT&T.

Understand the business processes of the IP TV applications such as Video Ondemand, Games, Content Search,

Weather Forecaster and TV Account management applications. Understand the business case and suggest

application team through various load test to improve various response times & load of respective users on the

respective business processes. AT&T U-Verse also required testing of iPad and iPhone portals / applications

• Understand the Application functionality, Performance requirements, architecture details & workload

characteristics.

• Create Performance Test Plan and Test Strategy for Performance testing

• Develop business process flows and create / enhance / develop associated performance test scripts using

Load Runner.

• Experience in Load Runner, vugen scripting with Web, Web Services/SOAP, .Net, Java, Flex protocols.

• Identify the monitoring metrics, design & implement monitoring framework for complex systems

• Implementation of HP Diagnostics for understanding the component level breakdown in the application

that is being tested for potential bottlenecks and hotspots. Implemented the diagnostics framework

• Design Scenarios / Approach towards Performance testing for the various applications.

• Analyze performance test results and provide inferences and performance tuning recommendations.

• Publishing performance Certification Reports to the business Team

Environment: Load Runner 9.52/11.HP Quality Center, BEA Web logic,Sitescope,Wily Introscope, HP

Diagnostics, SOAP UI, Http/Html,SOAP,Webservices,Java Record & Replay.

Performance QA Engineer Aug 2011 to Oct 2013

Citicorp (New york)

Citigroup (Citibank online portal): Citibank Online (CBOL) is the existing retail Internet banking portal for US

customers. It supports multiple languages on a distributed but unified system. CBOL allows customers to open

accounts online, have access to their account information, perform a host of banking transactions like one time or

recurring transfers, payments to personal payees or Merchants, receive alerts for transactions and edit/customize

their details and preferences.

• Conducted performance testing of data driven, online portal, and business applications, using HP Load

Runner and Performance Center tools.

• Validated Web Services responses using functionally using SOAP UI and performance tested using Load

Runner.

• Responsible in Test Planning, developing test strategies, implementing test strategies, stress testing,

performance testing, load testing and endurance testing. Identification, Risk Identification, scripting, and

execution of performance tests to validate, in a non-production environment.

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• Used Http/Html, Web services Protocols for online portal, thin client & Customer Relationship

Management application

• Post execution analysis of test results will include report development and delivery. Worked closely with

both the system management and software development teams to identity root causes of issues and

performance improvements.

• Identified functionality and performance bottlenecks, including deadlock conditions, database connectivity

problems, and system crashes under load.

• Have created customized scripts for testing XML request/responses using Http protocols

• Installation, Configuration and Administration of IBM Web Sphere

• Monitor and troubleshoot the application issues using Wily Introscope, Site Scope

• Develop Capacity models for sizing the servers in Production Provide System Engineering expertise on

Web Sphere and UNIX to improve the application performance

Environment: Load Runner 8.1/9.0, Performance Center 9.1, Java Financial Platform, Siebel 7.7, IIS Web server,

UNIX,PERL,SHELL, Web Sphere, BEA Web logic,Iplanet,Oracle,IBM Lotus Notes, Site scope, Wily Introscope, HP

Diagnostics, Tivoli Performance viewer, SOAP UI,Selenium 1.0,GC Analyzer, Http/Html,SOAP,ClearCase

Performance QA Engineer Sep 2010- Aug 2011

Client: TD Bank ( NJ )

This project aims at providing performance testing for the internet banking applications for the TD Bank.

Understand the business processes of the internet banking applications (i.e. TD Bank), suggest application team

through various load test to improve various response times & load of respective users on the respective business

processes.

• Understand the Application functionality, Performance requirements, architecture details & workload

characteristics.

• Create Performance Test Plan and Test Strategy for Performance testing

• Develop business process flows and create / enhance / develop associated performance test scripts using

Load Runner.

• Experience in Load Runner scripting with Web, Web Services/SOAP, .Net, Java, Flex protocols.

• Identify the monitoring metrics, design & implement monitoring framework for complex systems

• Implementation of HP Diagnostics for understanding the component level breakdown in the application

that is being tested for potential bottlenecks and hotspots. Implemented the diagnostics framework

• Design Scenarios / Approach towards Performance testing for the various applications.

• Analyze performance test results and provide inferences and performance tuning recommendations.

• Publishing performance Certification Reports to the business Team

Environment: Load Runner 9.52/11.HP Quality Center, BEA Web logic,Sitescope,Wily Introscope, HP

Diagnostics, SOAP UI, Http/Html,SOAP,Webservices,Java Record & Replay.

Performance QA Engineer (Cincinnati) Dec 2008 to Sep 2010

Client: Citi Bank

• Conducted performance testing of data driven, online portal, and business applications, using HP Load

Runner and Performance Center tools.

• Validated Web Services responses using functionally using SOAP UI and performance tested using Load

Runner.

• Responsible in Test Planning, developing test strategies, implementing test strategies, stress testing,

performance testing, load testing and endurance testing. Identification, Risk Identification, scripting, and

execution of performance tests to validate, in a non-production environment.

• Used Http/Html, Web services, and Siebel Protocols for online portal, thin client & Customer Relationship

Management application

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RESUME OF NAGA SAI

• Post execution analysis of test results will include report development and delivery. Worked closely with

both the system management and software development teams to identity root causes of issues and

performance improvements.

• Accurately determined root cause and class of system error for proper resolution communicate failures and

questionable results with suggested areas of failure. Experience with high volume, high-availability

applications

• Installed, customized and administered HP Load Runner Controller and Generator. Troubleshoot any issues

encountered, evaluate and perform upgrades on any of the tools in the HP test suite.

• Identified functionality and performance bottlenecks, including deadlock conditions, database connectivity

problems, and system crashes under load.

• Agile Test Strategy used to execute Mobile projects using Web Services protocol.

• Have created customized scripts for testing XML request/responses using Http protocols

• Created Test Data to support performance testing; expert SQL scripting skills .

• Used Monitors like Wily introscope, HP Diagnostics, Tivoli Performance viewer for identifying bottlenecks

• Installation, Configuration and Administration of IBM Web Sphere

• Monitor and troubleshoot the application issues using Wily Introscope, Site Scope, TIBCO Runtime Viewer

Environment : Load Runner 8.1/9.0, Performance Center 9.1, Java Financial Platform, Siebel 7.7, IIS Web server,,

UNIX,PERL,SHELL, Web Sphere, BEA Web logic,Iplanet,Oracle,IBM Lotus Notes, Site scope, Wily Introscope, HP

Diagnostics, Tivoli Performance viewer, SOAP UI, Selenium,GC Analyzer, Http/Html,SOAP, ClearCase

ProgrammerAnalyst (Hyderabad, India) Oct 2007 to Nov 2008

Client : Americanexpress

AMEX provides its clients with access to rich functionality across a diverse range of products and services through

a single, integrated portal. It has many different applications like Portal, Reporting Services, Auto Services, Custom

Reports, Money Transfer, Corporate actions etc. Customer logs into AMEX, generate generic reports, custom

reports, Initiate transfers etc.

• Performance testing of Prime brokerage business applications, using HP Load Runner.

• Conducted Web services Performance testing for Stock loan Applications

• Responsible in Test Planning, developing test strategies, implementing test strategies, stress testing,

performance testing, load testing and endurance testing. Identification, Risk Identification, scripting, and

execution of performance tests to validate, in a non-production environment.

• Used Http/Html, Web services, Java Record and Replay Protocols

• Post execution analysis of test results will include report development and delivery. Worked closely with

both the system management and software development teams to identity root causes of issues and

performance improvements.

• Accurately determined root cause and class of system error for proper resolution communicate failures and

questionable results with suggested areas of failure. Experience with high volume, high-availability

applications

• Installed, customized and administered HP Load Runner Controller and Generator. Troubleshoot any issues

encountered, evaluate and perform upgrades on any of the tools in the HP test suite. Identified functionality

and performance bottlenecks, including deadlock conditions, database connectivity problems, and system

crashes under load.

• Server Tuning parameters, Timeout configuration Validation before build is moved to production

Environment: Load Runner 8.0 HP Quality Center, BEA Web logic, Sitescope, Wily Introscope, HP

Diagnostics, SOAP UI, Http/Html, SOAP, Web services, Java Record & Replay.

Programmer Analyst (Hyderabad, India) Nov 2006 - Oct 2007

Client : Ameriprise

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Financial Accounts is a client portal that provides 360 degree view of clients Ameriprise, Non-Ameriprise, manual

and third party accounts. As such the application provides summary, detail and transaction information for all of

clients credit card, banking & loan, retirement and investments & insurance accounts which clients wish to

consolidate at one place

• Involved in the configuration of JNDI context for Websphere Application Server 6.1

• Implemented logging mechanism using log4j tool

• Used Multi Threading to excute jobs parallel.

• Used J2EE webservices to develop reusable web service components using Topdown approach.

• Used XSDs to define XML document structure.

• Support the testing team for build issue and helped in understanding the project flow.

• Developed User Interface (GUI) using JSP, JavaScript, CSS,JSS and HTML

• Used CVS for version control

• Extensively used DOM and SAX parsers for parsing XML data

• Usee JBOSS DROOLS BRMS(Business rule management system) J2EE Container for managing and

validating the business rules

• Written JavaScript functions to get dynamic data and client side validation.

• Responsible for Internationalisation (i18n / l10n) of the application using resource bundle api.

• Involved in unit testing and developing and executing unit testcases

• Active participation in code reviews

Environment: Java, J2EE, WAS(Websphere application server) Apache Axis, Rational Rose, XML, XSLT,web

services, Ant and Oracle, Linux, CVS.

Programmer Analyst (Bangalore/India) Sept 2005 - Oct

2006

Client : Honeywell Technologies Solutions Lab

The client is a leading global provider of integrated avionics, propulsion engines, aircraft and engine systems and

full-service solutions for our customers. The business is organized into three strategic business units to serve the

needs of aerospace manufacturers and end users in three key industry segments:

AirTransport&Regional

Business&GeneralAviation

Defense & Space

• As a team member involved in Writing JSP Pages Coding in full Module Using Content Mgmt

Tool.

• Involved in development and testing of the site

• Solved technical problems and given inputs during the system development lifecycle.

• Designed Oracle Data Base Tables, Written PL/SQL Stored Procedures, Functions, and Packages

Environment: JSP1.2, Servlets2.3, HTML, Oracle8.0, JavaScript

CERTIFICATIONS

SCJP Certified

Best Performance Award at Honeywell

Testing tools: Load Runner 8.0/8.1/9.0/11.0,Performance Center 9.1, Quick Test Pro 8.2/9.0,, Quality Center 8.2,

Selenium.

Test Management and Bug Tracking Tool: Wily Introscope, Tivoli Performance viewer, Site Scope, HP

Diagnostics, Http Watch, Network Delay analyzer, Rational Test Manager, SOAP UI, Rational Clear Quest, Test

Director, and BugZilla.

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RESUME OF NAGA SAI

Operating System’s: DOS, Windows 9x, ME, NT Workstation, 2000 Professional, and XP Professional. Windows

NT 4.0 Server, Windows 2000 Server, Windows Server 2003, Linux, Solaris.

Programming and Scripting Languages: Java,C, SQL, PL/SQL, Java Script, HTML.

Change/Configuration Management Tool: CVS, Visual Source safe

Software Utilities and Network Protocols:Http,Web Services, MS Office, MS Project, Lotus Notes, Outlook, MS

Visio, FTP, Telnet, Toad, GC Analysis Tool.

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